Footwear purchased on michaelkors.global are protected against defects by a two-year (or longer period where required by applicable law) warranty (proof of purchase is required). If non-conforming footwear is replaced, the original items will not be returned to the customer. This warranty is in addition to and does not affect your legal rights.
Full Answer
Can I return an item purchased online to a Michael Kors store?
You can return items purchased at MichaelKors.ca in any Michael Kors Store located in Canada. You will need to present your packing slip at the time of the return/exchange. All exchanges of online orders must occur within 30 days from the day the order was shipped. Exchanges in store are subject to inventory availability in the store you visit.
What is Michael Kors’ exchange policy for purchase items?
Purchases made between November 10, 2019 and January 1, 2020 may be exchanged or returned up to January 31, 2020 at any Michael Kors full-price retail location in the United States.
What is Michael Kors'international warranty policy?
Michael Kors is not responsible for product lost or damaged during shipment. You must provide a valid proof of purchase in order to be entitled to take advantage of this warranty. If you are not located in the US, please click here for a list of international service centers, and contact the service center nearest you.
What are the defects of Michael Kors luggage?
Manufacturing defects include, but are not limited to: broken or malfunctioning wheels or zippers. This guarantee does not cover normal wear and tear or any damages arising from accessories, consumable parts or products, such as portable batteries, purchased from third parties to use in conjunction with Michael Kors luggage.
What is the return policy for Michael Kors?
If you are not satisfied with your purchase for any reason, Michael Kors will accept the item(s) for full refund or exchange within 30 days of original purchase.
Can Michael Kors sale items be returned?
Can I return items purchased on sale? We do not accept returns or exchanges of items purchased on sale at any time. All swimwear, underwear, altered or custom-made merchandise and sale items are considered Final Sale.
Can I return something to Michael Kors after 30 days?
You have two options for returning/exchanging merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped. Exchanges cannot be faciliated by mail.
Does Michael Kors have a trade in program?
You can exchange items purchased at MichaelKors.com in any Michael Kors full price retail location in the United States. You can exchange items purchased at MichaelKors.ca in any Michael Kors Lifestyle store located in Canada. You will need to present your packing slip at the time of exchange.
How do I complain to Michael Kors?
Contact UsGive us a call.Give us a call. We're available Monday through Friday from 9 AM to 9 PM EST, and Saturday & Sunday from 10 AM to 6 PM EST. CUSTOMER SERVICE. 1-866-709-KORS (5677) Give us a call for TDD/TTY assistance 9 AM to 5 PM EST, Monday through Friday. TDD/TTY. 1-855-TTY-KORS (889-5677)
What is Michael Kors birthday reward?
If you're a Backstage, Runway, or Red Carpet member, you'll get an annual birthday reward approximately two weeks before your birthday. The reward will be in the form of an email and can be redeemed at any full-price Michael Kors retail store, as well as online or via the KORSVIP app.
Does Michael Kors take klarna?
Klarna now works with 130,000 merchants including Adidas, Sephora, Michael Kors, ASOS, Nike, Sonos, IKEA, H&M and JD Sports, to offer payment solutions to users across Europe and North America.
What does Michael Kors ship with?
Shipping and DeliveryMichaelKors.comShipping Type (michaelkors.com)Cost (USD)Standard Ground ShippingFREE for KORSVIP members FREE for orders totaling $50.00 or more $5.00 (flat rate) for orders totaling less than $50.00***2-Day Delivery$20.00 (flat rate)Next-Day Delivery$30.00 (flat rate)5 more rows
Does Michael Kors have a credit card?
This card will not be replaced if lost or stolen, except where required by law, and cannot be used to make payment on a credit account. Treat this card like cash. Michael Kors is not responsible for unauthorized use of this card. Refunds of purchases made with this card will be placed back on card or a new card.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
How long does a return to Michael Kors take?
14 daysYour return will be processed within a maximum of 14 days from receipt of package at our return facility. Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. You will receive an email confirming the completion of return processing.
Does Michaels do returns without receipt?
If the customer does not have a valid receipt, Michaels will give the customer a refund at the lowest price of the item within the last three months. When it comes to items that have been opened, electronic items are returnable if they are still in new condition.
Handbags, Small Leather Goods & Tech Accessories
Subject to applicable conditions and exclusions, handbags, small leather goods and tech accessories are protected from the original date of purchase by a one-year limited warranty (proof of purchase required).
Luggage
Subject to below conditions and exclusions, luggage is protected from the original date of purchase by a one-year limited warranty (proof of purchase required).
Footwear
Subject to the below conditions and exclusions, footwear is protected against defects in materials and/or workmanship for 90 days from the original date of purchase. An original receipt or other valid proof of purchase is required.
Watches
Subject to applicable conditions and exclusions, watches are protected from the original date of purchase by a two-year warranty (proof of purchase is required).
Eyewear
Subject to applicable conditions and exclusions, eyewear is protected from the original date of purchase by a two-year limited warranty (proof of purchase is required).
Jewelry
Subject to applicable conditions and exclusions, jewelry is protected from the original date of purchase by a one-year limited warranty (proof of purchase is required).
Sterling Silver Jewelry
The Michael Kors Sterling Silver Jewelry Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Michael Kors’ limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.
How to get a Michael Kors receipt?
Step-1: Pack everything securely in the original packaging. Step-2: The product should be in new, unaltered, unwashed and unused. Step-3: Bring along the original receipt. Step-4: To find a Michael Kors store near you, use this.
Who is Michael Kors?
Michael Kors is an American Fashion Designer who has started an internationally famous fashion clothing and accessory online shopping point. You must have heard about them by now, they are almost everywhere so it’s no biggie.
How long does it take for Shopify to process a return?
It takes the company 8 days for all returns to be processed once they reach its warehouse facility.
How long does it take to get a return label from Shopify?
Shopify will review your form, and they will send you the return label. Make sure that you send the products within 7 days of receiving the return label. Attach the return label on the product you wish to return. Once you finish packing your items, take the package to any UPS-authorized location or dropbox.
What is Michael Kors' real name?
Michael Kors’ real name was Karl Anderson but he later changed it to Michael Kors after his mother’s second marriage. You might also be interested in checking out our guide to AT&T Return Policy , Whole Foods Return Policy , Levi’s Return Policy. Ask your queries about Michael Kors Return Policy below!
How long do you have to return a product?
You have 30 days to return a product from the day of receiving the item; the returning product must in new, unused condition, along with the original receipt, attached tags and other original materials.
Does Michael Kors allow exchanges?
Michael Kors Return Policy doesn’t allow exchanges! If you want to return your order, make sure that the product is in brand new, unused condition with all its original tags attached, and also, bring along a Michael Kors returns form along with your return. Remember, if the returned item is in any unsuitable condition, ...
The Basics of the Michael Kors Return Policy
The return window is 30 days from the shipping date. The return process differs based on whether you purchased an item online or in store, and refunds are issued to the original payment method.
How To Return a Michael Kors Product
Return procedures are different depending on where you made your purchase. You can return merchandise purchased online either via mail or in store. Exchanges via mail are not possible.
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Refunds for Cash on Delivery orders
For return items paid for by ‘cash on delivery’ you will be contacted by a customer service representative to process the refund via bank transfer or PayPal.
Returns cannot be made to store
Merchandise purchased online on michaelkors.global can be returned by post only. All returns of online orders must be returned within 30 days from the day on which you receive your delivery. If your order is shipped in multiple deliveries you will have 30 days from the day on which you receive your last delivery for that order.
Returning a Gift
Gifts can be returned by post, as outlined above. Please note that we cannot offer an exchange and a refund will be processed against the original account in the same form of payment in which it was received, except for Cash on Delivery payments.
Michael Kors Service Promise
Memorable service is at the heart of Michael Kors. We are committed to making shopping a breeze, to offering the biggest selection of the absolute best products, and to giving you style insight and insider access that works for your 24/7 lifestyle.
Michael Kors Jewelry Promise
Expertly crafted from 925 sterling silver plated with rhodium, 14-karat yellow gold, or 14-karat rose gold, the Michael Kors jewelry collection is rich in detail and enduring style.
KORS VIP FAQ
KORS VIP is a customer rewards program that offers elite services, gifts and experiences to our most loyal customers purchasing in the United States. The more you spend and engage with Michael Kors, the better your status, benefits and rewards!
Michael Kors Shipping
Michael Kors offers Standard Ground Shipping, 2-Day Delivery and Next-Day Delivery. Here's a look at their shipping costs and delivery times:
How To Track Your Michael Kors Order
To track your Michael Kors order, visit the Track My Order page. You can submit your email address and order ID to get the status of a single order or log into your Michael Kors account to see your entire purchase history with tracking information.
Michael Kors Returns & Exchanges
Whether you bought your items online or in-store, you'll have 30 days from the original purchase to get a full refund or exchange. Personalized (monogrammed or engraved) and final sale items cannot be returned or exchanged. Gift cards are non-returnable and cannot be replaced if lost or stolen.
How to Get a Price Adjustment
There's nothing worse than buying something at full price only to see it go on sale days later. The good news is that Michael Kors allows for price adjustments, meaning if the price drops on your purchased item within seven days, you can ask to be refunded the difference.
What is the Michael Kors warranty?
The Michael Kors Sterling Silver Jewellery Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Michael Kors’ limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.
Does Michael Kors warranty cover dye?
The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any party other than Michael Kors. Note that Michael Kors is responsible for any costs associated with shipping the defective product to us for replacement.
Does Michael Kors insure sterling silver?
Michael Kors highly recommends that you insure your parcel and adequately protect the sterling silver jewellery during shipment. Michael Kors is not responsible for product lost or damaged during shipment. You must provide a valid proof of purchase in order to be entitled to take advantage of this warranty.
WHAT PAYMENT METHODS CAN I USE?
Payment is taken by our international sales facilitation and fulfilment partner, Global-E. The following payment types are accepted on www.michaelkors.global for online purchases:
WHEN WILL MY ORDER ARRIVE AND WHAT DOES IT COST TO SHIP MY ORDER?
You can track your order at any time online via our Order Status page. You will need to provide your email address and order number.
WHERE DO YOU SHIP TO?
All merchandise ordered on michaelkors.global can be shipped to the destinations listed below:
DO YOU SHIP ORDERS TO MULTIPLE ADDRESSES?
We currently do not ship orders to multiple addresses. Please place separate orders for each shipping address.
WHAT WILL IT COST ME TO MAKE A RETURN?
The subsidised cost of the prepaid return label will be deducted from your return amount and is detailed below.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Your return will be processed within maximum 14 business days of receipt at our warehouse.
IF I GIVE A GIFT TO SOMEONE, CAN THAT PERSON RETURN IT OR EXCHANGE IT FOR SOMETHING ELSE?
Gifts can be returned by post, as outlined above. Please note that we cannot offer an exchange and a refund will be processed against the original account in the same form of payment in which it was received, except for Cash on Delivery payments.
Online Purchases
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt.
Returning a Gift Purchased Online
Gifts purchased online can be returned by mail or returned or exchanged in store when accompanied by the gift receipt or original packing slip.
In-Store Purchases
If you are not satisfied with your purchase for any reason, Michael Kors will accept the item (s) for full refund or exchange within 30 days of original purchase.
Monogramming and Engraving
Returns and Exchange: Monogrammed, engraved, and personalized items are final sale and cannot be returned or exchanged. Note that cleaning products should not be used on top of the monogramming.
Final Sale Items
All personalized merchandise, swimwear, undergarments, face masks, engraved and monogrammed items, and Clearance items are FINAL SALE and are not eligible for return or exchange.
3rd Party Apps
If you purchased from a 3rd Party app, please mail merchandise back to return location for a refund to your original form of payment. Returns in-store will result in a merchandise credit - no exchanges or refunds.