Returns must still be brand new, in mint condition, not worn outside, and within 30 days of receiving. They must be shipped back in a protected box/shipping bag so the Moxi item is not exposed. If damage in transit is deemed to be due to improper packaging, a full refund may not be granted.
Full Answer
Does Moxi accept returns?
Unless otherwise stated on a specific product page, we will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date you receive the item.
Should you size down in Moxi Skates?
For women's sizing, we suggest sizing 1-1.5 sizes down from your US women's shoe size to determine your Moxi size. We like to use Vans and Converse as a size guide for reference. Sizing charts for all of our skates are available on the product pages via the "Size Chart" link.
Why are Moxi Skates always sold out?
Its primary factory was forced to close for five weeks early on during the pandemic to prevent the spread of the virus, according to the company. Many Moxi orders have been delayed for more than three months, as a result. And some customers are still awaiting skates they ordered in May.
Why are Moxi skates so popular?
Fueled by a hot market for nostalgia and savvy social media marketing, Moxi has built on Southern California's rich history of roller skating to tap the fashion and fitness industries. The brand has grown from its start in 2010 to sell more than 10,000 pairs of skates last year.
Do Moxi Skates stretch out?
Moxi skates are another skate that tends to stretch out length wise once broken in. So we recommend feeling firmness in the boot but not pain when you first purchase or try these skates on.
Are Moxi Skates OK for wide feet?
Moxi Panther Panther Roller Skates are made for normal to wide feet.
Is Moxi owned by riedell?
While it's a little confusing to the consumer who's behind which part of the process, he offers clarification: Riedell owns and produces the Moxi Skates.
What happened with Moxi Skates?
Demand had surged, but supply was low. Minnesota-based skate manufacturing company Riedell Shoes Inc, who crafts Moxi Skates, didn't resume production until six weeks after pandemic lockdowns. By the time Meikle started receiving product again, she was three months behind on orders.
Are Moxi Skates good for beginners?
Two of our experts recommended Moxi's newest skates, the Rainbow Riders, as an even less expensive pair that's great for beginners.
How old are Moxi Skates?
The 38-year-old founded Moxi in 2010 in California, which has become one of the top global rollerskate brands in the world in just over a decade. From beginners to professionals, the sexy skates in loud pastel tones have struck a nerve.
Does roller skating burn calories?
Roller skating is recognized and recommended by the American Heart Association (AHA) as an aerobic fitness sport. Just one hour of moderate roller skating burns 330 calories for a 143-pound person. If that same person roller skates vigorously, he or she will burn up to 590 calories in an hour.
What happened to Indy Jamma Jones?
IndyJamma Jones came under fire for censoring a post written by a Black skater sometime around May 2020. She was fired from PRS shortly after a YouTube video posted by another member of the Facebook group explaining what had taken place went viral.
How tight should my Moxi Skates be?
Generally speaking, the golden rule for proper skate fit no matter the brand or kind of skate is as snug as possible without being painful or uncomfortable, with the ability to still wiggle the toes up and down.
How do you break in Moxi Skates?
5:5021:49How to Break in Your Roller Skates with Estro Jen - YouTubeYouTubeStart of suggested clipEnd of suggested clipI always go over and under. And I always double though so they don't go untied. So when you'reMoreI always go over and under. And I always double though so they don't go untied. So when you're skating you're gonna create this crease.
How do I know my roller skate size?
0:303:25How to know YOUR SIZE in Roller Skates? (in 3 steps) - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you have your socks on simply trace around your foot and measure from your heel to the longestMoreOnce you have your socks on simply trace around your foot and measure from your heel to the longest toe that's the 24.
Do Moxi beach bunnies come with a tool?
The boot is more rugged, the rubber tongue is very robust and the shell just seems tougher, the stitching and finish of the liner is nicer. The Moxi's also included a skate tool and toe covers which make them an excellent value for the price.
How long does it take to get a refund from Shopify?
Because it opens a dispute between the bank and Shopify, it takes a minimum of 75 days for the individuals to be refunded. Most chargebacks are not settled in the customer's favor. If you are looking for a refund or cancellation, ...
How long are powerdyne plates warranted?
to be free from defects in material and workmanship, under normal and intended use for a period of 12 months from the date of retail purchase by the original end-use purchaser.
How long are Riedell wheels warranted?
to be free from defects in material and workmanship, under normal and intended use for a period of 6 months from the date of retail purchase by the original end-use purchaser.
Can you cancel an order if it has not been fulfilled?
If your order has not been fulfilled, it may be possible to change or cancel the order.
Does Moxiskate charge sales tax?
Moxiskates.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, sales tax rates will be calculated in accordance with the state's laws governing online orders.
Domestic Shipping Rates and Estimates
International Shipping
How Do I Check The Status of My Order?
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available as there is sometimes a delay from when the package is picked up until when tracking information becomes available. For any specific questions regarding you…
Shipping to P.O. Boxes
- Only USPS can ship to PO Boxes. Typically if you enter your PO Box address correctly, USPS will be the only option shown to you at checkout. Since we only ship our roller skates via UPS for business reasons, you will not be able to ship roller skates to PO Boxes.
Returns
- To start a return, please contact our customer service team.
- In general, after reaching out to us and our team verifying your order qualifies for return, we will provide a free return label that you can print to ship back the product.
- To start a return, please contact our customer service team.
- In general, after reaching out to us and our team verifying your order qualifies for return, we will provide a free return label that you can print to ship back the product.
Route Insurance
- Every order we ship is covered against damage in transit, theft, and a variety of other issues. Please see our Route Insurance policy pagefor details.
Changes and Cancellations For An Existing Order
Chargebacks
Contact Info For Orders
Copyright and Trademark Notice
Credit Cards
Custom, Special Sizing and Mismatch Orders
Defects
- We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date you receive the item. As a first resort, please contact our customer serviceso we can assist you to determine if your item is defective. Photos or videos of the issue will help if possible.
Exchanges
International Shipping
Links