Outlet Stores: Purchases made between September 25, 2020 and January 1, 2021 may be exchanged or returned through January 31, 2021 at any Michael Kors Outlet store. Please note that in-store purchases cannot be returned by mail. All returned items must continue to meet all other existing returns acceptance criteria set out below.
Full Answer
Does Michael Kors Outlet accept returns?
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt.
Can I return outlet items to regular store Michael Kors?
Items purchased in an Outlet Store cannot be returned to a Lifestyle or Collection Store. Items purchased in a Collection Store cannot be returned to an Outlet Store or Lifestyle Store.
Can you return Michael Kors online to outlet?
Exchanges: All exchanges of online orders must occur within 30 days from the day the order was shipped. You can exchange items purchased at MichaelKors.com in any Michael Kors full price retail location in the United States.
Can I return or exchange without receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
What is Michael Kors birthday reward?
If you're a Backstage, Runway, or Red Carpet member, you'll get an annual birthday reward approximately two weeks before your birthday. The reward will be in the form of an email and can be redeemed at any full-price Michael Kors retail store, as well as online or via the KORSVIP app.
Does Michaels do returns without receipt?
If the customer does not have a valid receipt, Michaels will give the customer a refund at the lowest price of the item within the last three months. When it comes to items that have been opened, electronic items are returnable if they are still in new condition.
Can you use MK gift card at outlet?
This gift card is redeemable for merchandise at any Michael Kors freestanding store in the United States, Canada, at any participating, freestanding non-U.S. Michael Kors stores, and at www.michaelkors.ca or www.michaelkors.com (subject to the website's shipping policies).
Does Michael Kors take klarna?
Klarna now works with 130,000 merchants including Adidas, Sephora, Michael Kors, ASOS, Nike, Sonos, IKEA, H&M and JD Sports, to offer payment solutions to users across Europe and North America.
How do I contact Michael Kors customer service?
Contact UsGive us a call.Give us a call. We're available Monday through Friday from 9 AM to 9 PM EST, and Saturday & Sunday from 10 AM to 6 PM EST. CUSTOMER SERVICE. 1-866-709-KORS (5677) Give us a call for TDD/TTY assistance 9 AM to 5 PM EST, Monday through Friday. TDD/TTY. 1-855-TTY-KORS (889-5677)
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I contact Michael Kors customer service?
Contact UsGive us a call.Give us a call. We're available Monday through Friday from 9 AM to 9 PM EST, and Saturday & Sunday from 10 AM to 6 PM EST. CUSTOMER SERVICE. 1-866-709-KORS (5677) Give us a call for TDD/TTY assistance 9 AM to 5 PM EST, Monday through Friday. TDD/TTY. 1-855-TTY-KORS (889-5677)
How long does it take Michael Kors to ship?
We offer up to 4 shipping methods for online orders: (1) Free Delivery, (2) Standard Delivery, (3) Express Delivery and (4) Next-Day Delivery. The products will be delivered within 30 days from when we confirm your order. Standard Delivery (2-3 business days): Express Delivery (1-2 business days*):
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
What Payment Methods Can I use?
MichaelKors.com accepts the following methods of payment for purchases: Credit cards accepted: 1. American Express 2. Discover 3. MasterCard 4. Vis...
When Will My Order Arrive and What Does It Cost to Ship My Order?
You can track your order at any time online via our Track My Order page. You will need to provide your email address and order number. You also can...
Do You Ship Outside The United States?
We ship merchandise ordered on MichaelKors.com to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. We currently do not ship internationa...
Can I Buy Online and Pickup in A Store?
Select items are available to buy online and pickup in a store. You can check store availability from our product pages by selecting the "Pickup in...
What If I Change My Mind and Want A Different Size Or Color After My Order Is placed?
Once an order is placed at MichaelKors.com, you cannot make changes. For assistance please call our Customer Service Representatives at 1 (866) 709...
What If I Am Not Pleased With My Selection? Can I Return The purchase?
Returns and exchanges must be made within the guidelines in our Return Policy. You have two options for returning/exchanging merchandise purchased...
Can I Return Items Purchased on Sale?
We do not accept returns or exchanges of items purchased on sale at any time. All swimwear, underwear, altered or custom-made merchandise and sale...
What Will It Cost Me to Make A Return Or Exchange?
Your order will arrive with a prepaid shipping label, which can be used to return the merchandise at no additional costs. Mail your return package...
How Long Does It Take to Process My Return?
It takes 10-12 business days to process your return. Credit for your returned item(s) will be refunded back to your account in the same form of pay...
If I Give A Gift to Someone, Can That Person Return It Or Exchange It For Something else?
Gifts can be returned or exchanged by mail or in store when accompanied by the gift receipt or original packing slip. To return or exchange by mail...
Online Purchases
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt.
Returning a Gift Purchased Online
Gifts purchased online can be returned by mail or returned or exchanged in store when accompanied by the gift receipt or original packing slip.
In-Store Purchases
If you are not satisfied with your purchase for any reason, Michael Kors will accept the item (s) for full refund or exchange within 30 days of original purchase.
Monogramming and Engraving
Returns and Exchange: Monogrammed, engraved, and personalized items are final sale and cannot be returned or exchanged. Note that cleaning products should not be used on top of the monogramming.
Final Sale Items
All personalized merchandise, swimwear, undergarments, face masks, engraved and monogrammed items, and Clearance items are FINAL SALE and are not eligible for return or exchange.
3rd Party Apps
If you purchased from a 3rd Party app, please mail merchandise back to return location for a refund to your original form of payment. Returns in-store will result in a merchandise credit - no exchanges or refunds.
How long does it take to return Michael Kors merchandise?
The return window for Michael Kors merchandise is 30 days.
How long do you have to return a product?
You have 30 days to return a product from the day of receiving the item; the returning product must in new, unused condition, along with the original receipt, attached tags and other original materials.
How to Return?
There are two ways you could make a return to Michael Kors, either by an in-store return or by post.
How long does it take for Shopify to process a return?
It takes the company 8 days for all returns to be processed once they reach its warehouse facility.
How long does it take to return a purchase on Shopify?
Shopify has a standard 30 days policy for most of its purchase. Moreover, the company does not allow you to return any purchase after 30 days of time frame. Make sure that the merchandise has not tampered with its original packing. Products and purchases.
What is Michael Kors' real name?
Michael Kors’ real name was Karl Anderson but he later changed it to Michael Kors after his mother’s second marriage. You might also be interested in checking out our guide to AT&T Return Policy , Whole Foods Return Policy , Levi’s Return Policy. Ask your queries about Michael Kors Return Policy below!
What to check for when returning a product?
Firstly, check if your product fulfills all the eligibility criteria for return, such as original condition and original packaging.
Michael Kors Service Promise
Memorable service is at the heart of Michael Kors. We are committed to making shopping a breeze, to offering the biggest selection of the absolute best products, and to giving you style insight and insider access that works for your 24/7 lifestyle.
Michael Kors Jewelry Promise
Expertly crafted from 925 sterling silver plated with rhodium, 14-karat yellow gold, or 14-karat rose gold, the Michael Kors jewelry collection is rich in detail and enduring style.
KORS VIP FAQ
KORS VIP is a customer rewards program that offers elite services, gifts and experiences to our most loyal customers purchasing in the United States. The more you spend and engage with Michael Kors, the better your status, benefits and rewards!
Handbags, Small Leather Goods & Tech Accessories
Subject to applicable conditions and exclusions, handbags, small leather goods and tech accessories are protected from the original date of purchase by a one-year limited warranty (proof of purchase required).
Luggage
Subject to below conditions and exclusions, luggage is protected from the original date of purchase by a one-year limited warranty (proof of purchase required).
Footwear
Subject to the below conditions and exclusions, footwear is protected against defects in materials and/or workmanship for 90 days from the original date of purchase. An original receipt or other valid proof of purchase is required.
Watches
Subject to applicable conditions and exclusions, watches are protected from the original date of purchase by a two-year warranty (proof of purchase is required).
Eyewear
Subject to applicable conditions and exclusions, eyewear is protected from the original date of purchase by a two-year limited warranty (proof of purchase is required).
Jewelry
Subject to applicable conditions and exclusions, jewelry is protected from the original date of purchase by a one-year limited warranty (proof of purchase is required).
Sterling Silver Jewelry
The Michael Kors Sterling Silver Jewelry Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Michael Kors’ limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.
Michael Kors Shipping
Michael Kors offers Standard Ground Shipping, 2-Day Delivery and Next-Day Delivery. Here's a look at their shipping costs and delivery times:
How To Track Your Michael Kors Order
To track your Michael Kors order, visit the Track My Order page. You can submit your email address and order ID to get the status of a single order or log into your Michael Kors account to see your entire purchase history with tracking information.
Michael Kors Returns & Exchanges
Whether you bought your items online or in-store, you'll have 30 days from the original purchase to get a full refund or exchange. Personalized (monogrammed or engraved) and final sale items cannot be returned or exchanged. Gift cards are non-returnable and cannot be replaced if lost or stolen.
How to Get a Price Adjustment
There's nothing worse than buying something at full price only to see it go on sale days later. The good news is that Michael Kors allows for price adjustments, meaning if the price drops on your purchased item within seven days, you can ask to be refunded the difference.
Shipping Policy
1. Please Double Check your shipping address before you make a payment, you had better leave your phone number and email for contacting. Please provide a valid email address and check emails for any updated information after you made purchase from us.
Return Policy
Please contact us ASAP after you receive the goods if you want to return for refund, our customer service will reply back to you asap.
Exchange Policy
Please contact us ASAP after you receive the goods if you want to return for exchange, our customer service will reply back to you asap.
Cancel Policy
Please contact us by email with your order number ASAP if you want to cancel your order, we usually collect your ordered items in 3~5 days. We will reply you in 24 hours.
SPRING FORWARD SWEEPSTAKES
Enter for a chance to win a $1000 Michael Kors shopping spree. Plus, discover how to earn bonus entries and extra prizes daily.* Stop by the store or visit www.michaelkorssweepstakes.com to enter.
About Michael Kors Outlet SAVANNAH OUTLET
At the Michael Kors SAVANNAH OUTLET location in Pooler, GA, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service.
