Full Answer
How to cancel Mint Mobile?
How to port your number to Mint
- Gather some information from your current carrier, including your account number, PIN or password, and the ZIP code or billing address associated with the account. ...
- Enter your activation code. This is an 11-digit ACT code that you'll find on the back of your SIM card, above the "active by" date.
- Click Get Started.
Is mint phone service good?
The short answer is that yes it’s a good service, but it’s not for everyone. I’ve tested more than a dozen cheap phone plans over the past few years. Mint Mobile offers among the best plans and pricing, features and app experience in the wireless industry.
Is Mint Mobile legit?
Mint Mobile is a scam. Avoid it. This service is a scam. They cannot provide the phone or text services that they offer. I have been with them for a week and have been constantly dealing with calls not ringing through and SMS messages being delayed. I get that they're budget, but I'm not getting anything usable from Mint.
How is mint so cheap?
What is Mint Mobile?
- Mint Mobile is a prepaid cellular provider
- It operates under the larger T-Mobile network
- With Mint Mobile plans, you pay upfront for a set amount of months
- Three month, six month, and yearly plans are available
- The longer the service plan, the cheaper the cost per month on average
- There are no service contracts with Mint Mobile
Can I get money back from Mint Mobile?
Who is eligible for Mint Mobile's 7-Day Money Back Guarantee? Mint Mobile's 7-Day Money Back Guarantee applies to all first-time customer purchases of full plans and Starter Kits made on mintmobile.com or using the Mint Mobile app. Plan renewals are not eligible.
Can you cancel Mint Mobile anytime?
You can cancel your auto renewal payments at any time by logging into your account at mintmobile.com/login. Any changes or cancellations must be made 24 hours before your next plan renewal date.
Why is there a recovery fee on Mint Mobile?
Recovery Fee: The Recovery Fee is assessed to help recover Mint Mobile's administrative costs to comply with various federal and state programs.
How do I cancel my Mint Mobile subscription?
You may cancel Auto Renew or review your payment preferences at any time by (i) contacting our customer service department at (800) 683-7392, or (iii) managing your account preferences on the Mint Mobile website.
What is Mint recovery fee?
Mint Mobile's recovery fee is explained in their terms and conditions. Briefly, for the 3GB, 8GB and 12GB plans the Recovery Fee is calculated as a flat fee of $3.75 for a 3-month plan; $6.75 for a 6-month plan; and $11.75 for a 12-month plan.
How much is Mint Mobile after the first 3 months?
The cheapest plan at Mint Mobile costs just $15/month and gives you a generous allotment of 4GB of data. Be aware that the $15 rate applies for your first three months of service. After that, you'll need to sign up for a year of service to keep your monthly rate at $15.
Is Mint Mobile owned by Verizon?
T-Mobile data. As we mentioned above, Mint Mobile runs on T-Mobile's network. So, when you're asking which company has better data speeds, you need to compare Verizon and T-Mobile. Let's take a look at what our research shows about data speeds.
Does Mint Mobile use AT&T towers?
Mint Mobile only works on the GSM networks, used by T-Mobile and AT&T. So if you shop for a new handset, make sure it's GSM, T-Mobile, and AT&T compatible. Mint actually doesn't run its own network. Instead, it licenses the ability to utilize T-Mobile's coverage for its service (also known as an MVNO).
What cell towers does Mint Mobile use?
It runs on T-Mobile's cellular network, which means it uses T-Mobile's network but isn't owned by the company. Mint Mobile's wide variety of service offerings include multi-line plans, international calling and roaming, and Wi-Fi calling and texting. Cell Phone Plans Reviewed: Mint Mobile Unlimited.
Is Mint Mobile a contract?
Mint Mobile doesn't do contracts. You pay a one-off fee for a simple, affordable three, six, or 12-month plan. In fact, you don't even need to make that decision at the outset because there's an introductory offer for new customers that gives you fantastic rates on your first three-month plan.
Can I port my number from Mint Mobile?
0:002:30How To Get Your Mint Mobile Account Number and PIN - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut what you wanna do is just type in account number. And hit enter the automated chat bot willMoreBut what you wanna do is just type in account number. And hit enter the automated chat bot will recognize that phrase and prompt you to either get information to port in or to port.
Does Mint Mobile lock your phone?
Apple iPhones and some Samsung devices that we sell are locked to our network for the first 12 months. You may reference the Device & Service Details section of each phone page for this information. For more info on our unlocking policy, click here.
How do I switch from Mint Mobile to straight talk?
BYOPhone: A Guide to Switching to Straight Talk in 3 Simple StepsSee if your phone is compatible with Straight Talk.Buy an Activation Kit and Service Plan. The Activation Kit allows your phone to work on our service with either a SIM card or a network access code. ... Activate your phone on Straight Talk.
Does Mint Mobile auto renew?
Once your plan ends, continue the savings by renewing with a 3, 6, or 12-month plan. The more months you buy, the more you save. We also made renewing even easier by offering auto-renewal. By enrolling in Auto Renew for your wireless plan, you'll never have to set a reminder to renew your plan ever again.
What is Mint Mobile’s 7-Day Money Back Guarantee refund policy?
All of our full phone plans and See for Yourself Kits feature a 7-Day Money Back Guarantee for all purchases made on mintmobile.com or using the ap...
Is my phone compatible with eSIM?
You can check your phones eSIM compatibility on http://mintmobile.com/esim. Please note the device must be unlocked.
I am buying a new device, do I need a new eSIM?
You will need a new eSIM. First, make sure that your new device will be eligible with a Mint eSIM, and is unlocked. If not, then you will need to s...
Can I bring my own device?
With our Bring Your Own Phone (BYOP) program, you can easily get Mint Mobile service on your current device. Just switch out the SIM card and prest...
What is an IMEI, and how do I check it?
The IMEI is the serial number that uniquely identifies your mobile phone. In the event that your phone is lost or stolen, reporting the IMEI will c...
How do I know if my phone is unlocked?
If you’re on a prepaid or pay-as-you-go plan, your phone is probably unlocked; however, if you’re on a two-year contract or something similar, your...
I need a new phone for my Mint account. Where can I buy one?
Head to our phone shop at https://phones.mintmobile.com/ to see a full array of phones. Also, check out https://www.mintmobile.com/deals/ fo...
If I want to use my own phone, how do I know if it is unlocked?
If your phone is GSM and accepts a SIM card, then your phone is most likely unlocked. If you want to double check, try contacting your current carr...
I’m going to upgrade my phone, what does it need?
When you are shopping for a new phone, there are a few things you want to look for to make sure you’ll get the most awesome experience on Mint. Che...
Where to send a copy of a Mint Mobile document?
You must send us a copy of your document to the following address Mint Mobile, LLC, 17870 Newhope Street #104-155, Fountain Valley, CA 92708, Attn: Customer Service.
How to contact Mint Mobile?
Please always refer to the mintmobile.com website for the latest Terms & Conditions, Acceptable Use Policy, current rates, and service plan details for the Mint service, which are subject to change at any time and without notice, or call our customer service department at (800)683-7392. © 2021 Mint Mobile. All rights reserved.
How long does it take for Mint Mobile to settle a claim?
Mint Mobile and you agree to negotiate your claim in good faith. If Mint Mobile and you are unable to resolve the claim within sixty (60) days after Mint Mobile receives your claim description and supporting documentation, you may pursue your claim in arbitration.
How many free trial plans are there at Mint?
A valid email, telephone number, mailing address, and credit card are required to redeem a Mint trial plan, which may be requested through the Mint Mobile app. Only one free trial plan per customer. Additional trial plans may be purchased for $5.00 at participating third-party distributors.
Can Mint transfer phone numbers?
Mint will not transfer phone numbers from Trial Plans to a new carrier. If you have activated any Trial Plan, you will not be able to transfer the phone number associated with that Trial Plan to a new carrier unless you convert your Trial Plan to a three, six, or twelve month plan.
Is Mint Mobile available in all areas?
Mint Mobile service is not available in all areas. All international long-distance service included in the Mint service is provided by PLD, LLC, which is not affiliated with Mint Mobile. Use of the Mint Mobile service is subject to the Mint Terms & Conditions (available at mintmobile.com/plan-terms-and-conditions ).
Does mint mobile have sales tax?
Sales and use taxes are assessed to allow Mint Mobile to recover the cost of all federal, state, municipal, local or other governmental sales and use taxes now in force or enacted in the future, that arise as a result of your subscription to, use of, or payment for Mint Mobile Service.
How long does it take to get a refund on a Mint SIM card?
When you purchase a Mint Mobile sim card and subscribe to your chosen plan, you get a seven-day money-back guarantee. This means that you can cancel your plan during those seven days for whatever reason and get a full refund, excluding the shipping costs. You don’t even have to send the sim card back to the Mint Mobile.
How long does it take for Mint Mobile to refund?
It usually takes around ten business days for Mint Mobile to process your refund request. They will notify you about the result via email. If your request is approved, it can take up to ten additional days for the funds to appear on your credit card, but the time frame depends on your bank.
What is mint mobile?
Mint Mobile is a cell phone carrier that offers unlimited talk, text, and data plans. Users can subscribe to three different data plans and choose to pay for three, six, or twelve months in advance. Since customers are paying for the service in bulk, instead of monthly, Mint mobile is offering plans from as low as $15.
How long do you have to dispute a credit card charge?
Follow the guidelines to complete the process. The Fair Credit Billing Act (FCBA) proclaims that customers have up to 60 days from the purchase to dispute a charge on their credit card. Once you complete the steps above, DoNotPay will help by faxing a dispute letter to your bank.
How long does a prepaid plan last?
If you pass your seven-day mark, your plan will continue for the time you selected when signing up—three, six, or twelve months. These are pre-paid plans, and the company offers no refunds if you cancel in the middle of your subscription term.
