Does Nectar have a return policy?
Nectar has a generous return policy, offering customers to return mattresses up to 365 days after the delivery. You can't submit a return request earlier than the 30-night break-in trial period to give your body a chance to adjust to the bed. To be eligible for a return, the mattress must: Be in donatable condition.
Can you return a mattress for a refund?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
How hard is it to return a Nectar bed?
Nectar's return process is simple and straightforward. Customers in the contiguous U.S. can return their mattresses, but products shipped outside of the contiguous U.S. are not eligible for return.
Can you return nectar mattress?
Nectar Mattress The return request for an opened mattress must be made no later than 365 days after delivery. Unopened mattresses are eligible for return and refund after delivery. To return, products must be in a condition where we can donate them, with only normal wear and tear (in our sole discretion).
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
Can you return a mattress within 30 days?
First, most brands won't accept returns during the first 30 days that you own the mattress. Known as the waiting period, these weeks ensure that you give the new bed a fair chance. Foams take time to reach their final feel, and the body's musculature can take a few weeks to adjust to a new sleeping surface.
Do Nectar mattresses last?
An all-foam, memory-foam bed around 10 inches thick like the Nectar mattress should last you around seven to nine years if you take care of it properly, That means you have to rotate the bed every three to six months, keep your bedding clean and so forth. However, all beds begin to sag and degrade over long-term use.
How long does it take to get used to a nectar mattress?
Your Nectar mattress is made of premium memory foam layers. Within a couple days your body will come to love this new level of support. Studies and consumers alike agree that it takes at least 30 days to adjust to a new mattress; this is usually due to the condition of your old, lumpy mattress!
Should I rotate my nectar mattress?
We recommend rotating the mattress every 3-6 months for best results. Even if your mattress is currently sagging, rotating the mattress still helps.
Is Nectar too soft?
Stomach sleeping, the Nectar mattress is too soft for us, and we can feel our hips and center mass dipping into the mattress. We do need a firmer mattress to give us the proper support across our entire bodies. It is, overall, not the best mattress for stomach sleepers.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
What happens when you return a mattress?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How does returning a mattress work?
They'll either take it to a donation center or back to their warehouse. This is the easiest solution, although it can sometimes be a headache to coordinate the delivery truck. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How long do Nectar refunds take?
Refunds from Nectar take roughly 30 days on average.
Can I return a Nectar product after use?
You can return Nectar products after use - up to a year of use - but only if they are not damaged or suffer from abnormal wear and tear.
Does Nectar give full refunds?
Nectar does give full refunds to your primary form of payment.
How to return a Nectar mattress?
What’s the process to return your Nectar mattress? We’ve detailed the steps: 1 Contact Nectar: Fill out the Resident Home Return Request form at NectarSleep.com. 2 Speak with a specialist: A Nectar specialist will contact you within 24 hours. The support team is available seven days a week, not just on business days. 3 Donation or pickup: The specialist will work with you to ensure the mattress is donated or disposed of locally. There’s no need to worry about fitting your mattress back into the original box. 4 Receive your refund: After your mattress has been donated or disposed of, Nectar will process your return and issue a refund.
How long is the Nectar Sleep trial?
One of the benefits of purchasing a Nectar Sleep mattress is that it comes with a 365-night sleep trial period, one of the longest trial periods in the industry. This year-long trial is nearly three times the trial length offered by competing companies, like Purple and Casper.
How long does a mattress break in?
The trial begins the day your mattress is delivered, but there is a mandatory 30-night break-in period. The break-in period gives customers the opportunity to break in their mattress for least 30 nights before deciding to return it. This ensures the body can adjust to the bed.
How long is the Casper refund?
Casper also offers returns for a full refund, as long as the refund is processed within the trial period. Casper’s trial period is 100 nights long. To initiate a return, contact support@casper.com or call Casper.
How many days to return a mattress?
To be eligible for return or exchange, you must be within the 100-night sleep trial period and have had the mattress for at least 21 days.
Does Nectar refund mattresses?
There’s no need to worry about fitting your mattress back into the original box. Receive your refund: After your mattress has been donated or disposed of, Nectar will process your return and issue a refund. Note: If you paid for white glove delivery, keep in mind that the associated delivery fee is not refundable.
Can you get a refund for white glove delivery?
Note: If you paid for white glove delivery, keep in mind that the associated delivery fee is not refundable. You will not receive a refund for the cost of white glove delivery in the case of a return, but you will still receive a refund on your mattress purchase.
Nectar Mattress Return Policy Explained
Nectar has a generous return policy, offering customers to return mattresses up to 365 days after the delivery. You can’t submit a return request earlier than the 30-night break-in trial period to give your body a chance to adjust to the bed.
How To Return a Nectar Mattress
Unlike Mattress Firm, Nectar offers free returns and exchanges. If the 30-day break-in period has passed and you still can’t get accustomed to the Nectar mattress, you can initiate a return by:
How To Fill Out the Return Form and Request a Return
Another approach to initiating a return is by filling out the online return form. Follow these steps:
Product-Specific Nectar Return Policy
Nectar sells a wide selection of products. The terms of the return policies vary depending on their nature. Check the table below for more information:
No Time? No Worries! DoNotPay Will Request a Return on Your Behalf
The Nectar mattress return policy seems straightforward until you contact customer support. The representative may insist that you’re missing a document or didn’t meet the deadline.
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Making Sleep Better Nectar Bed Return Policy
With the Nectar Mattress as their flagship product, Nectar Sleep is a mattress and bedding company that is stationed in Palo Alto, California.
The Cover
Removable and wash friendly, the cover is made from TENCEL lyocell and cotton. Since both of the materials are pretty breathable and feel nice to the touch, you get a wonderful feel on your body.
The Layer for Comfort
Two comfort layers work hand-in-hand to give you not only comfort, but also a balance that helps you distribute your weight evenly throughout the whole mattress.
Transitional Layer
For the transitional layer, it’s a high-density memory foam that measures about 1.75 inches instead of the typical polyfoam other mattresses have. This improvement of the foam enhances the way the mattress hugs against your body without sagging too much.
Support Layer
And finally, the service core. Together with the transitional layer, the polyfoam base gives the mattress a firmer foundation for the softer comfort layers. As a result of this, you receive a balanced, medium-firm sense without undermining the support of the mattress as a whole.
Body Types for Nectar
For a more comprehensive breakdown, we are going to be getting into body types and how different body types respond differently to the Nectar Mattress.
The Sleep Test
Although we tried to get to as much as we can with our trial , we know actually being able to feel the mattress for yourself, giving it an actual test is the best way to ascertain if it’s for you. As much as we would like to give you a decision, it’s still all about your own preference and we can only act as mediators of information.
How long does it take to get a refund from Nectar?
Later, the donation center will notify Nectar of the receipt, and the process to refund your money will begin. This may take up to 14 more days.
How long is the Nectar mattress trial?
Nectar’s 365-night trial. One of the selling points of the Nectar mattress is its market-leading 365-night trial period. Just as it sounds, Nectar Sleep allows you to test the bed for a full year before deciding whether to keep it or not. This is plenty of time that you won’t see with other mattress brands. Although the body takes 2 to 3 months ...
How long does it take for Nectar Sleep to respond?
However, if you’re leaving a message on either of the 3 methods, Nectar Sleep says that they try to respond within 24 hours. When they get back to you, they will need you to provide clear photographs that show the condition of the mattress. The essence of this is to ensure that the mattress meets the terms.
Can you return a nectar sleep mattress?
Nectar Sleep says that they won’t accept it back or make a refund. All is not lost, though. Nectar Sleep offers you two more attempts to return the mattress. You may be in luck to get a donation center to accept the bed in the condition it is in. So, be sure to try your luck in this.
Does Nectar refund the mattress?
Nectar promises to refund the entire amount that you paid for the mattress . However, if you purchased the mattress using a promotional code, you won’t receive the dollar value for the code. Also, any shipping fees and White Glove Service fees that you may have incurred during the entire process won’t be credited back.
Gather Your Proof Of Purchase
After you bought your new Nectar mattress, the brand will give you some sort of identifying number. This will most likely be your order number. However, gather everything you can that is related to your purchase like communications, delivery receipts, any serial number you can find on your order – you get the idea.
Contact Customer Service
Once you have gathered all your personal and purchase information, it is time to contact Nectar’s customer service. This sector deals with returns. At the time of writing, Nectar’s customer care has a phone number and an email address.
Customer Service Will Confirm Your Purchase
Once you have contacted customer service and they become aware of the fact that you want to return the mattress, the first thing they need to do is to confirm that you did purchase the bed. They will ask you for information like the order number, your name, address, and possibly some of the other information you gathered beforehand.
Scheduling A Pick-Up Date
Oh, happy day. Nectar’s customer service has confirmed your purchase and move things along to the next step – picking a day that suits you and Nectar will come to your house and collect the mattress. You do not have to mail the bed anywhere. The customer service staff will contact you and arrange for a date and time to collect the mattress.
Your Refund Is Processed
After your Nectar mattress arrives back at the factory, Nectar will start the process of returning your money. The good news is that they will not add dodgy fees or whatnot. Nectar promises a full refund to anyone who is not satisfied with their mattresses, beds or dog beds.
Can I Exchange My Mattress For Another Nectar Mattress?
Nectar does allow exchanges. However, this service seems to be at the mercy of their customer service and if you would rather exchange your Nectar mattress for another one of their mattresses, you can contact their customer service and see what your options are.
A Quick Summary On How To Return A Nectar Mattress
Nectar is a very user-friendly brand and something that also reflects in their easy return policy.
