Full Answer
How do I return items to Neiman Marcus?
Eligible items may be returned to a Neiman Marcus store for credit within 30 days of the delivery date. Bring the merchandise and either your return slip (if purchase was made online) or receipt (from in-store purchases) to any store sales associate.
Does Neiman Marcus have eau de Parfum?
My Way Eau de Parfum Intense Choose the scent that defines you from Neiman Marcus’ exclusive collection of men’s and women’s designer fragrances. From fruity and floral to mysterious and intoxicating, our selection features sophisticated scents to enhance your personal style.
What is Neiman Marcus'return policy?
NeimanMarcus.com will refund the purchase price, applicable duty and taxes directly to you when your return reaches our fulfillment center and is fully processed. Returns will be subject to a $30.00 (U.S.) processing fee unless defective. Customers who process a return through other carriers will do so at their own expense.
Can I return items purchased at Bergdorf Goodman or Neiman Marcus?
Neiman Marcus stores are unable to process returns for items purchased at Bergdorf Goodman, Last Call and Horchow stores, online or via catalog. Click here to start your gift return and print your return slip using the order number. You will need this return slip to return items in store.
Can you return used perfume to Neiman Marcus?
Returns are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
How strict is Neiman Marcus return policy?
Neiman Marcus is glad to accept returns of saleable merchandise for a full refund or exchange if you are unhappy with your purchase. Returns are accepted within 30 days of receipt and the goods should be in the same condition as when received - unworn, undamaged, saleable, with original tags and packaging.
Can I return opened perfume to VS?
Any item(s) purchased that you don't love may be returned, including Sale & Clearance and items received as gifts.
What does Neiman Marcus do with returned items?
Neiman Marcus approves returns to customers who are dissatisfied with their purchase if the returned items are in a saleable condition. By saleable, the company means unworn, undamaged, and presentable items with the original packaging and tags.
What does Neiman Marcus do with returns?
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store within 30 days of purchase. Take your item with tags, plus the receipt and all vendor packaging to a sales associate in the store. You can also mail items back to the store at your own expense.
Can you return opened perfume to Bloomingdale's?
Store returns are free everyday at Bloomingdale's. You have 365 days from the date of purchase to return your in-store purchase to a Bloomingdale's store. Returns within 90 days of purchase will be refunded to the original form of payment.
Can I return an opened perfume to Sephora?
Returns Policy If you are not completely satisfied with a Sephora purchase or gift for any reason, Sephora welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases.
Can you return an opened perfume to Ulta?
For purchases made in Ulta Beauty stores Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment.
Where do Neiman Marcus returns go?
The credit will be accepted at their retail stores and online. If the gift is worth more than $2,000, Neiman Marcus will issue a check in that amount to the returner. Merchandise purchased through the book can be returned to the store for full credit.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Does Neiman Marcus do price adjustments?
According to the Neiman Marcus website, you can request a price adjustment by calling 1.888. 888.4757.
How to contact Neiman Marcus?
If you have questions, please contact NeimanMarcus.com at 1 (888) 888-4757.” – Neiman Marcus web site
What is a Neiman Marcus gift card?
When a gift is returned, a Neiman Marcus Group Merchandise Credit Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from Neiman Marcus, Horchow, and Bergdorf Goodman stores, catalog, and online.
How long does it take to get merchandise back after delivery?
Merchandise returned more than six months after the delivery date will be shipped back to you at your expense.
What is the number to call for return of merchandise?
Merchandise Value of $5,000 or More. To ensure the proper handling of a return for merchandise with a retail value of $5,000 or more, please call 1-800-825-8255 extension 5740, Monday through Friday, 8:00AM to 8:00PM (CST) to arrange a special pick up.
How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
What is the number to call for Neimanmarcus?
This includes permanent Sale items and excludes temporary special promotion items and ONLINE CLEARANCE items. For questions and adjustments call 1-888-888-4757. We work hard to ensure the accuracy of pricing on Neimanmarcus.com, but despite our best efforts, pricing errors may occur.
Can you return a Neiman Marcus product?
For cosmetic color consultation, we recommend contacting your nearest Neiman Marcus store and asking to speak with a cosmetic specialist who will be happy to assist with selections matching your skin tone and type. Once placed, orders for personalized items cannot be canceled, and personalized items cannot be returned. We ask that you take special care when specifying initials or names, and if requested, the style and color of the personalization. Perishable foods are not returnable. Please call us at 1-888-888-4757 for questions about your perishable items. All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must included all original documentation. Return/exchange policies for specific items that do not apply to the above policy such as jewelry, fine art, etc., will be noted on the packing slip on that item.
Return Policy
At Neiman Marcus, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment.
ShopRunner
ShopRunner is a convenient shopping option available on our site that offers its members free 2-day shipping and free return shipping on select items.
How long does it take to return a Neiman Marcus item?
A qualified product might be returned FREE whenever got inside 15 days of the conveyance date. An arrival expense of $9.95 will apply for leeway things and things returned following 15 days of conveyance.
How to get a return merchandise authorization number from Neiman Marcus?
In case you’re restoring a thing to Neiman Marcus from outside the US, you’ll have to contact their client care group to get a Return Merchandise Authorization (RMA) number. There is a phone number accessible on the site, yet you can likewise get in touch with them through online talk and email. You can also log on to https://www.neimanmarcus.com/globalreturns to figure out more about the “International Returns”. Adjusted attire, exceptional requests, transient or customized/monogrammed things and things set apart as ‘definite deal’ cannot be returned.
What is the number for Neiman Marcus?
The client assistance number of Neiman Marcus is 1.972.556.6044 and the customer service phone number for the Last Call is 1.800.456.5488.
Where to return disconnected items?
To return disconnected, essentially return your item to the close by Neiman Marcus store.
How long does it take to get a discount on returned stock?
Typically the discount for the returned stock happens around about a month and a half.
What is the initial step for the arrival of the product?
The initial step for the arrival of the product is making a call to the approved seller about the equivalent.
Can you return merchandise to Neiman Marcus?
You can peruse the full Neiman Marcus merchandise exchange here. If you would like to know more about the experience of the customers, we recommend you take a look at the Neiman Marcus Returns Reviews because the “Customer Reviews” make it easier for anyone to get their head around the Neiman Marcus Returns. We have given step-by-step instructions to return products to Neiman Marcus.
How to find Neiman Marcus store?
You can find the nearest Neiman Marcus store using the store locator page. It only requires your ZIP code to find stores in your area. Visit your local Neiman Marcus and ask an employee to help you with your return at any time during their work hours.
How to contact Neiman Marcus?
You can try contacting a Neiman Marcus customer care agent via the online chat form in the following way: 1 Open the Neiman Marcus website 2 Click on the Live Chat button in the bottom right corner of your screen 3 Enter your details and order number 4 Select Contact Agent 5 Explain your return request to the agent and follow their instructions
How Long Does the Neiman Marcus Return Processing Take?
Neiman Marcus takes up to six weeks to process your return request and credit your source of payment with the appropriate refund balance.
What time does Neiman Marcus call?
Neiman Marcus customer care is available from 6 a.m. to 12 a.m. every day of the week. Call them at 1-972-556-6044 and request a return.
What happens if a company refuses to accept your return?
If a company is refusing to accept your return request or they are being difficult , you can sue them in small claims court. We can help you do that by:
How long does it take to return a product?
Items with the final sale, altered, customized, or special order tags cannot be returned. You can return products within 30 days of purchase, with valid proof, e.g., a receipt for store purchases or the return merchandise authorization number for online purchases.
What to type in the details about your purchase?
Type in the details about your purchase, e.g., the name of the company, products, and the reasons for returning them
How long does it take to return a Neiman Marcus item?
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store within 60 days of purchase. Returned merchandise should include receipt, vendor packaging and tags and be in the same condition as when it was received. Used, worn and washed merchandise cannot be returned unless defective.
How to get a return slip from Neiman Marcus?
You can mail in items purchased online or you can take them to a Neiman Marcus store. Either way, you need to get a return slip using the order number. You request your return slip here. If you don’t have the order number, call 1-888-888-4757 for next steps.
How long does it take for Neiman Marcus to adjust the price?
Neiman Marcus will adjust the price if you buy something at regular price and then it’s discounted within 10 days of the purchase date.
How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
Can Neiman Marcus deny a return?
Neiman Marcus has the right to deny a return if the item is not in salable condition.
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