Yes. For products that Newegg sells and ships directly (not stuff from 3rd party sellers), they will ONLY give you a full refund if there is something wrong or defective with the item. If the reason for your return is what they deem a “Personal Reason”, and you OPENED the product, expect to pay a restocking fee of 15%.
How do I get a refund on Newegg for?
- You will need a Return Merchandise Authorization Number, which you can request here, to return your order
- Your order may not be eligible for a refund if the package you return is without all the original accessories
- Your shipping must include the serial number for your order as well as the UPC code if you want to get a Newegg refund
Is Newegg safe to order from?
Newegg is very safe. I wouldn't suggest purchasing a Windows license from them. Newegg is fine, I've gotten plenty of parts there before. Their issues are primarily slow shipping times (about a week) and relatively crappy customer service.
How to return a Newegg global item?
Steps to returning a marketplace item
- Sign in to your account. Guest customers, please click here.
- Navigate to order history. items that are eligible to return will display a blue Refund and/or Replace button.
- Follow onscreen instructions and select the item, quantity, return reason, and leave a description of the issue. Once complete, select the Submit.
- Select your return shipping method. ...
How long does a RMA take with Newegg?
Type of RMA: RMA Repair Note from Newegg.com: CPU-BENT-PINS-PHYSICAL-DAMAGED CPU-CENTER-MEATL-PIECE-CHIPPED-DAMAGED Please allow 2-3 working days from this E-mail for RMA to process.
How strict is Newegg return policy?
If the product you bought was a Marketplace item, other policies apply. The Newegg Standard Return Policy states you can get a refund if you return the product you bought in 30 days. There is also the 45/1 Return Policy, which allows 45 days to return your item for a refund or one year to request a replacement.
Can I return to Newegg without original packaging?
If you do not have the original shipping box or inner protective packaging, you can use any shipping box or inner packaging found at your local shipping carrier or package materials store. Tape the shipping box securely and affix the return label and shipping label on the outside of the box.
Does Newegg make you pay for return shipping?
Newegg does not charge any restocking fees for returns regardless of the reason for return. Newegg does not charge for return shipping labels for products up to 50lbs. You may request a courtesy prepaid return label during the return creation process.
How do I get a refund from Newegg?
How to return a Newegg itemSign in then find your order within your order history. ... If eligible select Refund or Replace located to the right of the item then select your items and tracking.Select your return reason, then complete your return information along with a detailed description of the issue.
Can I return an opened item to Newegg?
For products labeled "Open Box", Newegg accepts all returns within the eligible return period of the product. This applies to all Open Box products sold and shipped by Newegg.
Can you return open products to Newegg?
Open Box Return Policy For products labeled as “Open Box”, Newegg accepts all returns within the product's eligible return period. This applies to all Open Box products sold and shipped by Newegg. Shop with confidence with Hassle-Free Returns.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
Do refunds include shipping?
If you receive a refund, all shipping and handling costs may be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Does Newegg have warranty?
Products sold on Newegg are generally covered by both Newegg's return policy and the product manufacturer's warranty. Details are listed under the Warranty & Returns tab on each item's product page: The item's Newegg return policy is listed under Return Policies. The manufacturer warranty is listed under Warranty.
How fast does Newegg refund?
about 3-5 business daysRefunds are made to the same payment method that you used on your order. Refunds take about 3-5 business days to complete after an order is canceled or a return is processed. The exact time frame may be different depending on your bank and payment method.
Is Newegg owned by Amazon?
Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics....Newegg.TypePublicOwnerLiaison Interactive (SZSE: 002280)Number of employees1,500+Websitewww.newegg.com12 more rows
Can you return refurbished items to Newegg?
The return policy for Newegg's refurbished items is the same as the standard return policy applied for all items sold on the website. Whether you've bought the refurbished item from Newegg or a marketplace seller, you can return the item by sending a request within 30 days of issuing the invoice.
How do I get RMA on Newegg?
RMA CreationNavigate to Manage RMA > Import/Create RMA and search for the item order by entering the Newegg Order# or Seller Order# then click Search.Use the drop down list to search for the item by Seller Part#, Mfr Part#, Newegg Item# or Item Title and then enter the corresponding number and click the Add button.More items...•
How long does it take for Newegg to refund?
about 3-5 business daysRefunds are made to the same payment method that you used on your order. Refunds take about 3-5 business days to complete after an order is canceled or a return is processed.
Item is past the return period
Your item is past the eligible return period. To check an item’s return period, please refer to the Warranty & Returns section on the item’s product page. If your item is outside the given time frame, you can no longer return it to Newegg, but you may still have a warranty with the product manufacturer for repair or replacement.
Item is non-refundable or non-replaceable
Your item is non-refundable, non-replaceable or both. An example of this would be a Consumable product such as retail packaged software, downloadable software, etc. that are consumed once they are used.
Other reason
If an item is within the return policy and time frame listed on the item’s product page, but you cannot create a return, please contact us for further assistance.
Does Newegg care if a package is stolen?
It does not matter if the package is lost or stolen; NEWEGG does not care. They only care that the tracking number shows "delivered" and that's all they needed. I have lost the money and it is hard to do the dispute with Amex since Amex keeps rebilling me.
Can you get a full refund from Newegg?
The only way you can get a full original amount refund is if your item is defective. Any other option will either get a rejection or a partial refund. Why would Newegg be fine with giving a full refund by incentivising their customers to blatantly open and damage their products on return when they can get back a perfectly fine product ...
Is Newegg a bad company?
Newegg is a bad company - Dishonest - You Ought Not to Buy Anything from Them. NEWEGG is a very bad company that will never replace the missing or refund you the money if the tracking number shows it is delivered. It does not matter if the package is lost or stolen; NEWEGG does not care.
At this point I'm convinced newegg is scum
After watching that last gamersnexus video on newegg, I cannot remember the last time I heard any good things about newegg.
Class action lawsuit?
For years Newegg has gotten away with scamming and robbing thousands of its customers. Ever since they got bought out by a Chinese conglomerate, Newegg has broken countless consumer protection laws.
RMA Experience for GPU
I searched RMA experiences before I finally had to roll the dice on sending a 3080 TI back into Newegg for a replacement. It was all but dead on arrival, and was stuck in a restart loop and motherboard could never get it to respond past restarting the AORUS Gigabyte interface on the side of the card.
Shipping Disaster Newegg EVO
Never going to order from NewEgg again. Totally botched the EVO pre-order with zero recourse for the customers they are screwing over. Pre-ordered my case back on Dec 19th. Case was released on the 1/15 and was delayed to 1/19, ok delays happen no big deal. Newegg doesn't print a label until 1/28, ok, crap happens delays happen.
