Full Answer
What is Oakley's return policy?
There are dedicated Oakley stores and a complete online store where customers can purchase Oakley merchandise. Returning an item in store: If you purchased an Oakley item in an Oakley store, you can return that item with your receipt within 45 days of purchase. If the item shows excess wear Oakley will not accept returns at any time.
How do I redo my Oakley standard issue order?
Please contact Oakley Standard Issue at 1-800-525-4334. To ensure total satisfaction, Oakley Standard Issue will provide the corrected order at no charge upon receipt of the original order. To minimize processing delays, please contact Oakley Standard Issue at 1-800-525-4334 to received priority service in processing the redo.
When will I receive credit for my Oakley prescription lenses?
When applicable, credit will be issued after the original eyewear is received by the Oakley Customer Care prescription department. Please follow the Product Return Procedures described below to ensure prompt credit. Oakley prescription lenses carry a two-year warranty against crazing or peeling from the date of purchase.
How do I make a warranty claim for my Oakley product?
Warranty claims are to be made through the Authorized Oakley dealer where purchased. Oakley warrants that certain shoes purchased will be waterproof in normal use for a predetermined amount of time from original date of purchase. Limited warranty is valid for a one year period dependent upon the product purchased.
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Can I return my Oakleys without a receipt?
Oakley Return Policy Provide a receipt or anything else that shows you made a valid purchase. Read the disclaimer at the bottom of this page before making your return.
What is the return policy on Oakley sunglasses?
PRODUCT RETURN PROCEDURES If for any reason, you are not satisfied with an Oakley product you bought in the last 30 days from Oakley.com you may return it in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items).
Does Oakley have a lifetime warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer's warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
Can I return custom Oakleys?
No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.
Do Oakley sunglasses have serial numbers?
Yes, all Oakley sunglasses have a serial number on the inner temple. The serial number should have 7 numbers or letters. Fake pairs usually feature a 3-digit number on the temple tips or temple.
Why are my Oakley lenses peeling?
Its normal. Ive had a couple returned for warranty, and eventually they all end up like that. When I visited the oakley shop in London they said that the cause was due to sweat or water being left to dry on the lenses. They strip the coating when it evaporates.
Do Oakley lenses scratch easily?
Oakley PRIZM lenses are definitely scratch-resistant, since they are made of Oakley's proprietary Plutonite – a very strong polycarbonate plastic.
How can u tell if Oakleys are fake?
Beware of an “O” on the Lens But if the Oakley icon, either the rounded “O” or the square one is printed on the lens, they're big, fat fakes. Oakley doesn't put the icon on its standard non-prescription lenses, nor does it print on its lenses; any markings will be etched.
How do you repair broken Oakley frames?
0:007:13Oakley Sunglasses Frame Repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipInside the rubber. And then use glue to hold the pieces together and then the rope the wire servesMoreInside the rubber. And then use glue to hold the pieces together and then the rope the wire serves as a reinforcement. And it's also flexible.
What does Prizm mean in Oakley sunglasses?
Oakley Prizm lenses are performance sunglass lenses designed specifically for sports like baseball, fishing, golf, skiing, and biking. Instead of just blocking light—and making everything harder to see—Prizm lenses boost certain wavelengths of color vision, so you can see even more detail.
Can Civilians Buy Oakley standard issue?
Oakley Standard Issue is an exclusive membership program established solely for Active, Reserve, or Veteran U.S. Armed Force members, Law Enforcement, Firefighters, First Responders, EMT and other Government customers.
Can you bend Oakley frames?
You or we may adjust the arms of the sunglasses carefully, slowly and gently with your fingers or a pair of needle-nose pliers if necessary. You may also make make a small, corrective bend in one arm is also very important. The best solution is to go to an approved Oakley optical dealer to have them worked on.
Can I return sunglasses to Sunglass Hut?
Whether you made your purchase in person or online, you can always return products at one of our Sunglass Hut stores. Just bring your product, proof of purchase and original packaging into a store within 90 days of your purchase, and we'll provide you with a complete refund.
Does Oakley have military discount?
Oakley serves the greater military community through exclusive discounts available to Veterans Advantage members who are VetRewards subscribers. Oakley is a Veterans Advantage military verification services partner for checking its customer's eligibility for its military discounts and offers, beginning in 2020.
How long does it take to get Oakley prescription sunglasses?
11 to 14 daysHow Long Does it Take to Get Oakley Prescription Sunglasses? Since Oakley prescription sunglass lenses must be custom made in your prescription, they usually take 11 to 14 days to arrive at your home after you have ordered them.
Can you get Oakley sunglasses in prescription?
Customize your Oakley prescription sunglasses with Oakley Authentic lenses offered in single vision or progressives with your choice of PRIZM™ lens tints and Iridium finishes.
Does Oakley Give Full Refunds?
Yes. Oakley will give a full refund upon return of a properly packaged item after all of the proper requirements have been fulfilled.
Can I Return an Oakley Product After Use?
Yes, you may return an item after use. It must fulfill all the requirements and be in good condition.
How Long Do Oakley Refunds Take?
Oakley refunds can take up to 15 days to complete. Once payment has been verified, leave 5 business days for the amount to arrive in the proper acc...
About Oakley Exchange Policy
The item purchased with the original purchase receipt can be exchanged within 45 days of purchase. As stated in the Oakley Return and Exchange Policy, there are various restrictions and regulations that must be followed while returning goods.
What is Oakley Refund Policy?
There is usually a question about the refund after returning goods. The refund process will begin after the returned products have been verified. A refund amount will be issued in the original form of the payment. Refunds are only given when the items are in their original condition.
What is Oakley warranty?
Oakley Technical Outerwear is warranted against defects in material or workmanship for 1 year from the date of purchase. Warranty is only valid with proof of purchase from an Authorized Oakley Dealer .#N#The Oakley warranty program does not cover any defects due to accidents, improper fit, improper care, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, rips, tears, holes, burns, pilling, and shrinking. Any alteration of the product will void warranty.#N#This warranty does not affect the legal rights of customers under applicable state or national laws governing the sales of consumer goods.
How long are Oakley gloves warranted?
All Oakley gloves are warranted against defects in material or workmanship for 100 days from the date of purchase. Warranty is only valid with proof of purchase from an Authorized Oakley Dealer Warranty is only valid with proof of purchase from an Authorized Oakley Dealer.
How long are Oakley shoes waterproof?
Limited warranty is valid for a two year period dependent upon the product purchased. Warranty is valid provided that the shoes have received adequate maintenance, have suffered no cuts, abrasions or other damage and have not been subjected to abuse, mistreatment or excessive wear. If leakage develops within the applicable Two Year Limited Warranty period, and is deemed to be a result of a defect in materials or workmanship, Oakley will replace the shoes as follows:
Is Oakley warranty valid?
Warranty is valid only with proof of purchase from an Authorized Oakley Dealer. Manufacturer’s defects will be determined at Oakley Inc.’s Discretion. Improper fit is not valid criteria for warranty. Misuse, abuse or alteration of product voids warranty.
Does Oakley warranty cover damage?
The Oakley warranty does not cover any defects due to improper use, improper repair, physical damage, neglect & improper fit.
Do Oakley goggles have a warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer’s warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
Does Oakley cover defects?
The Oakley warranty program does not cover any defects due to accidents, improper fit, improper care, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, rips, tears, holes, burns, pilling, and shrinking. Any alteration of the product will void warranty.
How to contact Oakley Standard Issue?
To minimize processing delays, please contact Oakley Standard Issue at 1-800-525-4334 to received priority service in processing the redo.
How long is Oakley's warranty?
All Oakley apparel, except Technical Outerwear & Gloves are warranted against defects in material or workmanship for 30 days from the date of purchase. Warranty is only valid with proof of purchase from an Authorized Oakley Dealer.
Do Oakley goggles have a warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer’s warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
Does Oakley warranty cover scratched lenses?
All Oakley eyewear is warranted against breakage due to material or workmanship defect for two years from the date of purchase with a valid Proof of purchase. Oakley’s warranty program does not cover scratched lenses. Additionally, any alterations of Oakley products (i.e. sunglasses fit with non-Oakley prescription lenses) will void warranty coverage.
Does Oakley warranty apply to shoes?
This warranty does not apply to shoes used outside of the United States.
Can you return an Oakley product?
If for any reason, you are not satisfied with an Oakley product you bought in the last 30 days from Oakleysi.com you may return it in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items).
Does Oakley cover defects?
The Oakley warranty program does not cover any defects due to accidents, improper fit, improper care, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, rips, tears, holes, burns, pilling, and shrinking. Any alteration of the product will void warranty.
How long does it take to return an item to Oakley?
Returning an item in store: If you purchased an Oakley item in an Oakley store, you can return that item with your receipt within 45 days of purchase. If the item shows excess wear Oakley will not accept returns at any time. Personalized items are also not eligible for return.
What is Oakley sunglasses?
Oakley is a sunglasses company that started out selling just fashion and sport sunglasses. Today the company carries an entire line of clothing and accessories with the Oakley logo. There are dedicated Oakley stores and a complete online store where customers can purchase Oakley merchandise.
How to get a return authorization number?
You must call the customer service department at 1-800-403-7449 to request an RA (return authorization) number. You will need your packing slip when calling because the representative will need information from the slip to issue the RA. Pack the items in a box with the original packaging whenever possible.
Can you return an Oakley item?
Some stores will carry the Oakley name and others are licensed affiliates. You may not be able to return an Oakley item to a store other than the one where you purchased the merchandise.
OAKLEY CUSTOM FREQUENTLY ASKED QUESTIONS
It varies depending upon the product ordered and the time of year but it takes approximately 7 business days to assemble your custom order to your chosen specification and then it is passed to our international shipping team to get it on route to you.
FAQ – HOLIDAY SUPPORT
Keep this detail in mind when making your order with pickup in Store or Same day delivery service.
