What is the return policy for Saks OFF 5TH?
What is your Return Policy? At Saks OFF 5TH, we want you to be pleased with your purchase. If, for any reason, you are not completely satisfied, you may return or exchange your purchase (with certain exclusions) within 30 days from the date of receipt. You may start your easy online return by clicking here.
Can you return something from Saks to Saks Off Fifth?
RETURN TO A STORE It's free to return items purchased on Saks.com to a Saks store or items purchased on Saksoff5th.com to a Saks Off 5th store: Simply bring this form with the items in their original packaging with all the tags attached, within 30 days of your ship date.
Can you return things after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can I return opened perfume to Saks?
Saks Fifth Avenue: The website states that products eligible for return or exchange must be in "salable" condition, but a call to customer service revealed that, yes, you can return beauty items, but as long as no more than 5% to 10% of the product was used.
What's the difference between Saks Fifth and Saks Off Fifth?
Saks Off 5th, formerly Saks Fifth Avenue Off 5th, is an American off-price department store chain founded in 1990, and a sister brand to the luxury department store chain Saks Fifth Avenue. Both chains were owned by holding company Saks, Inc. until its acquisition by the Canadian-founded Hudson's Bay Company in 2013.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How long after purchase can I return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
How long do you have to return an item?
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.
Can you return perfumes?
Make sure that the perfume is only slightly used You can ask for a refund if you don't like the fragrance or experience an allergy after spritzing it on yourself. According to a customer support agent, "slightly utilized" suggests the fragrance or odor was applied only once or twice.
Can I return worn shoes to Saks?
In case you purchased the item with a Saks gift card, you will not be able to make a return....Are All Saks Items Returnable?Can You ReturnYes/NoUsed or worn itemsNoFurs, jewelry, and watchesYes (within 30 days of purchase)Clothes, shoes, accessories, or home/beauty/kids productsYes1 more row
How do I return a package to Saks Fifth Avenue?
A: You can either bring your item(s) to your local Saks Fifth Avenue store or send it back to us. To return by mail, you can use the prepaid shipping label in your box. Simply affix the label to your package, note the tracking number and drop it off at your nearest FedEx location.
Can I return worn shoes to Saks?
You cannot return anything monogrammed or personalized to Saks Fifth Avenue. Also, any item must be in saleable condition — which means not obviously worn or used.
How long does it take to return a Saks off 5th?
If for any reason you are not completely satisfied, you may return or exchange your purchase (with certain exclusions) within 30 days from the date of purchase. Simply follow the guidelines below.
What to do if you find a lower price?
If you find a current lower price, you must provide a current advertisement and/or functioning link to the item on the selected competitor’s website.
Does Saks off 5th accept returns?
Saks OFF 5TH reserves the right, at its sole discretion, to determine if returned merchandise is in like new condition. Returns that do not meet our policy will not be accepted and will be returned to you.
Does Saks offer price adjustments?
Sak s OFF 5TH does not offer price adjustments if merchandise purchased is subsequently on deeper promotion or marked down.
Is Final Sale returnable?
Certain items are not returnable, which are designated as Final Sale on the item's product page and on the packing slip.
Can you use a coupon on price match?
Clearance pricing, promotional offers, $-off and/or % off coupons cannot be applied to a price-match product.
Is a reseller final sales?
Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted.
How long do you have to return a Saks off 5th?
If, for any reason, you are not completely satisfied, you may return or exchange your purchase (with certain exclusions) within 30 days from the date of purchase. Simply follow the guidelines below.
Can you return a purchase on BOGO?
If you decide to return one or more items purchased as part of a Buy One Get One (BOGO) or other dollar or percentage off promotion, a pro-rated portion of the purchase price will be returned to you unless all of the qualifying items are returned.
Is a reseller final sales?
Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted.
How long does it take to return a Saks off 5th?
We will gladly exchange, replace or credit your purchase when it is returned to Saks OFF 5TH in saleable condition within 30 days from the date of purchase. (Certain exclusions apply.) Proof of purchase is required. Merchandise must be in saleable condition, unless defective when sold, and all tickets must be attached to each item. Simply follow the guidelines below.
How much postage does FedEx charge for return?
Affix the pre-paid return label to the outside of your package and send via U.S. Mail or FedEx (we provide insurance); a $9.95 USD return postage charge will be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to:
How to contact Saks Direct?
If you would like to speak to a Customer Service representative, please contact us through one of the following methods: By Email: service@saksoff5th.com. By Telephone: 1-866-601-5105. By Mail: Saks Direct, Inc. P.O. Box 10327. Jackson, MS 39289.
How long does it take to get a tax return?
Please allow 10 - 14 business days for the processing of your return by mail.
Does Saks off 5th charge?
Message and data rates may apply. Saks OFF 5TH does not charge you to participate in the program. Saks OFF 5TH will not charge you for receiving or sending text messages to or from 633584.
Is Saks off 5th liable for SMS?
Saks OFF 5TH will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
Return Policy
- INTERNATIONAL RETURNS
You can find out how to make an International return here. International Orders are not eligible for Free Returns.
How to Make A Return
Price Match Policy
Frequently Asked Questions
- At Saks OFF 5TH, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase (with certain exclusions). For orders placed between 10/15/2021–12/25/2021, you may return or exchange your order for free until 1/31/2022. Some exclusions may apply. For orders placed before 10...