Does overstock offer free returns?
You must call from the phone number saved to your Overstock account in order to receive the prioritized phone support. Club O Free Returns are available on select products which are marked as eligible on the Overstock.com website when you elect a refund in the form of in-store credit. This offer is available within the continental United States (excludes shipments to Alaska, Hawaii, Puerto Rico, and international orders), and is limited to three free return labels per month.
How to return to overstock?
Returns. Within 30 days of your purchase, items can be returned to Overstock Direct via UPS for a refund. Either way, it's necessary to obtain a Return Goods Authorization (RGA) number from Overstock Direct. Obtaining an RGA number ensures that the return process is handled efficiently and that credits are issued in a timely manner.
Is return shipping free on overstock?
Overstock free returns are not a thing yet. If you’re returning an item due to buyer’s remorse, all shipping costs are your responsibility. In case the return is a result of a failed delivery or defective product, the company will cover the return shipping charges.
Can you trust overstock?
Overstock.com is a legitimate and reliable website. Because of its vast selection of liquidated products, Overstock.com can be a good choice for anyone looking for a particular item from a specific major retailer. We like Overstock.com for its affordable prices, loyalty program and money-back guarantee.
Does Overstock have free return shipping?
Unfortunately, Overstock doesn't offer free returns. Shipping costs of returned items are always the responsibility of the customer. The online retailer will refund the shipping charges only if the ordered item is defective.
Can Overstock items be returned?
Items must be returned in their original condition, unopened, to qualify for a refund. We may subtract the original shipping charge and return shipping fees, unless the return is due to an Overstock error. *See our Refund Policy for more details.
How much is return shipping for Overstock?
$100 to $695You return a non-defective or undamaged product We reserve the right to deduct the return shipping fee, which generally ranges from $100 to $695 or more (depending on size and weight), if the item is not in its original condition upon arrival back at our warehouse.
Does Overstock charge a restocking fee?
Request a Return Goods Authorization (RGA) by accessing an Overstock Form at or through the Customer Portal. A 25% restocking fee will apply for returns.
How do I return an Overstock package?
How to Return an ItemClick Here and sign into your account.Click the Orders & Returns tile from your Dashboard in My Account.Click Return Item next to the item you want to return.Provide your return information.More items...
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Is Overstock a reliable website?
Overstock.com is a legitimate and reliable website. Because of its vast selection of liquidated products, Overstock.com can be a good choice for anyone looking for a particular item from a specific major retailer. We like Overstock.com for its affordable prices, loyalty program and money-back guarantee.
How much does it cost to ship a rug ups?
Shipping with UPSCourier ServicePriceWorldwide Express Plus$680.91UPS Saver®$626.63Worldwide Express$635.01Worldwide Expedited$567.79Feb 10, 2022
Does Overstock have a warranty?
We o er a limited lifetime guarantee on the frame and suspension inside your new furniture. If it warps, twists or otherwise fails to perform in any way during the normal lifetime of the piece, we'll make it right -- no questions asked.
How does Overstock ship furniture?
Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.
How do I cancel an order on Overstock Com?
How to Cancel an Order on OverstockLog in to your Overstock.com account, which you created when you completed your purchase. ... Click on the link titled "Order Status" and click on the order number of the purchase you want to cancel. ... Confirm your choices and click the "Submit Cancellation" request.
Can I return assembled furniture to Overstock?
Please Note: Other than a return or exchange due to an error on our part, we cannot refund shipping and handling charges. All returned products must be in their original condition and packaging. Unfortunately, if products have been assembled or modified, we cannot take them as returns.
Is Overstock a reliable website?
Overstock.com is a legitimate and reliable website. Because of its vast selection of liquidated products, Overstock.com can be a good choice for anyone looking for a particular item from a specific major retailer. We like Overstock.com for its affordable prices, loyalty program and money-back guarantee.
Does Overstock have a warranty?
We o er a limited lifetime guarantee on the frame and suspension inside your new furniture. If it warps, twists or otherwise fails to perform in any way during the normal lifetime of the piece, we'll make it right -- no questions asked.
How do I cancel an order on Overstock Com?
How to Cancel an Order on OverstockLog in to your Overstock.com account, which you created when you completed your purchase. ... Click on the link titled "Order Status" and click on the order number of the purchase you want to cancel. ... Confirm your choices and click the "Submit Cancellation" request.
Standard Overstock Return Policy
Overstock allows customers to send back most products within 30 days of receiving them. The items you wish to return must be in new, unused condition with all original tags, labels, and accessories.
Oversized Item Return Policy
You may return oversized items within 30 days of delivery. Only unused items with all original parts included in the shipment are eligible for returns. Overstock return shipping is at the customer’s cost if you:
Jewelry and Watch Returns Policy
When it comes to watches and jewelry, you can qualify for a full, partial, or no refund at all. Upon inspection, Overstock may determine that the product is in excellent, good, fair, or poor condition based on the following criteria:
Return Policy by Product
Here’s a detailed overview of Overstock’s return policy by product type:
How To Return To Overstock Manually
Since Overstock doesn’t have physical locations, you can only mail in your return. You have to place your order as:
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Our AI-powered app will help you get a refund or exchange within minutes—minus the hassle! To start our time-saving return process, you need to:
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How long does it take to return an Overstock purse?
You are returning within Overstock’s Standard 30-day Return Policy. The handbag must be in Pristine showcase condition. New, unused, and needs no refurbishing. The handbag is new, undamaged, and in the original box or case. Has all original parts, sleeper bag, and accessories.
How long does it take to return a large appliance?
How do I return Large Appliances? Large appliances (such as but, not limited to refrigerators, washing machines, dryers and range hoods) and outdoor power equipment (including but not limited to mowers, chain saws, generators, pressure washers, trimmers and blowers) may be returned within 30 days from delivery.
How to return an overstock order?
Step-2: Now, just follow the steps written in ‘Return by a mail’ tab to proceed. You can also contact the Customer Care team and they will assist you with your return.
How long does it take to return an Overstock item?
The period for return – 30 days. You have bought some items from Overstock and you aren’t satisfied with your product, you may return or exchange your product through Overstock exchange policy. Do remember to keep your purchase in original condition and the same packaging that you got it with. However, if the returned item is opened ...
What is overstock.com?
Overstock.com is an American e-commerce retailer engaged in the selling of home décor, furniture, bedding, and a lot more type of merchandise. The overstock Return policy is very descriptive and we have made it easy to understand for you. Go through the article to understand the Overstock Returns.
Does overstock apply to 3rd party orders?
Market place seller items. Do remember that standard return policy of overstock does not apply to 3rd party or marketplace orders and to understand more about marketplace sellers return policy, you need to visit individual seller’s return policy.
When do you have to return a prepaid card?
You must return within the first thirty days of the purchase or by January 31, 2020.
Can Overstock refund you if you sent something that was not in original condition?
They may issue a partial refund if you sent an item which was not in the original condition. Additionally, overstock also reserves the right to deduct the return shipping fee, which generally ranges from $100 to $695 or more, if the item is not found in original condition upon its arrival in the company warehouse.
How To Return a Overstock item?
The return process for an Overstock item is fairly straight-forward although you need to fill out a return item form and you must have an Overstock account.
Can you return an online purchase to the store?
Overstock does not have physical in-person stores so you cannot return them to an actual location.
How strict is the Overstock return policy?
Compared to many other companies, the Overstock return policy is quite lenient. 30 days is plenty of time to decide if you do or do not want an item and the return process is rather simple.
Overstock Exchange Policy
Overstock does not adhere to an actual exchange policy. Instead, the company has a return policy that will refund your money and allow you to purchase something new.
Overstock Refund Policy
As long as you return your product within 30 days of delivery and it is in good condition with the original product inserts and accessories, you can expect the refund policy to be processed quickly.
Does Overstock take returns without a receipt?
You do not need a physical receipt of your product when making an Overstock return because the company will hold all records of the sale.
Does Overstock accept returns after 30 days?
Overstock will not accept a return after 30 days. That being said, the entire return and refund process usually takes weeks and lasts longer than 30 days.
Overstock Exchange Policy
If you want to exchange your purchased product, you need to return it within 30 days of the shipping to exchange. Your item must be in its original package with the original receipt.
Refund Process of Overstock?
When you return your order to Overstock, they will inspect your returned item when it arrived at their warehouse. After that, they will process your refund. And the refund will be issued in the original form of the payment, you can expect to receive a refund within 4 weeks of shipping your package back to Overstock.
Non-Returnable Products
Most of the items can be returned within 30 days of purchase to Overstock, but there are a lot of non-returnable products also.
