Can you return Pandora items?
If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable.
Can I return Pandora after 30 days?
PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new.
How long do I have to return Pandora?
30 daysYou have 30 days to return full priced items and 14 days to return sale/outlet items. Items bought on the Pandora website cannot be returned in store for a refund, but can be exchanged.
Can you return online Pandora orders?
What is Pandora's exchange policy? Items in their unused and original condition purchased from Pandora US Online Store can be exchanged within 30 days of purchase in one of our store locations.
Can I exchange my Pandora bracelet for a bigger size?
Items purchased from the Pandora eSTORE (excluding sale items) may be exchanged through the Pandora eSTORE for the same item in a different size only, or for the same size if the original item is faulty. No other exchanges are available through the Pandora eSTORE.
How do I get a refund from Pandora?
Once you're logged in, find Pandora on the list and select Report. Choose I'd like to request a refund from the list, and hit Select.
How do I exchange my Pandora bracelet?
Here are the basics of the PANDORA policy:The item must be in a resealable condition (new and unworn)You need to file a return request within 30 days from the purchase date.You need to bring a receipt.Items bought from multi-brand stockists aren't exchangeable in PANDORA stores.More items...
How long is Pandora guarantee?
2 yearsPandora will repair or replace manufacturing faults free of charge up to 2 years from the date of purchase for silver jewellery and 2 years from the date of purchase for gold jewellery. Please retain your receipt or pass it on to the gift recipient, as the original proof of purchase is the warranty.
Can Pandora look up my receipt?
Unfortunately, there isn't currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app. I recommend giving this existing feature request a ❤️to express your interest in getting that option added to the service.
How long is Pandora guarantee?
2 yearsPandora will repair or replace manufacturing faults free of charge up to 2 years from the date of purchase for silver jewellery and 2 years from the date of purchase for gold jewellery. Please retain your receipt or pass it on to the gift recipient, as the original proof of purchase is the warranty.
Can shops refuse to give you a refund?
The shop's 'rules' are irrelevant. If goods aren't faulty, you CAN'T return them. Unless the shop's 'rules' allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you've merely changed your mind.
How does Pandora warranty work?
PANDORA warrants all non-watch products against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase. PANDORA warrants watches for a period of THREE (3) YEARS from the date of original retail purchase.
Can you exchange at Pandora without a receipt?
Here are the basics of the PANDORA policy: The item must be in a resealable condition (new and unworn) You need to file a return request within 30 days from the purchase date. You need to bring a receipt. Items bought from multi-brand stockists aren't exchangeable in PANDORA stores.
How long does it take to return a pandora?
Get Started. Here are the basics of the PANDORA policy: The item must be in a resealable condition (new and unworn) You need to file a return request within 30 days from the purchase date.
What are non returnable items?
Non-returnable items are: Earrings. Earring pendants. Gift cards or e-gift cards. Clearance items. Last-chance items. To return or exchange jewelry purchased with a gift card, you’ll need proof of purchase, and if you’re eligible for it, you’ll receive a refund on the card.
Can you return a Pandora gift card?
Items purchased online can also be exchanged at a PANDORA retail store. If you purchased a product in a store, you can’t file a return request to the PANDORA online shop. PayPal purchases can only be refunded to a gift card.
How long does it take to get a refund from Pandora?
The Pandora return policy allows customers to take back non-earring items to the original store of purchase within 30 days of purchase for a refund. The proof of purchase must be presented for a full refund. Some international eStore users must contact customer care within 14 days of receipt to begin the refund process. Extended returns policy for the holidays lets you return items bought between 1st November and 25 December 2020 by 26th January 2021.
Is Pandora safe to return jewelry?
Pandora is not unduly precious about returning your jewellery. You have a reasonable month to decide whether or not you like your purchase. It’s always a good idea to keep your receipts in a safe place after every purchase. Knowing these rules around returns will help make your shopping experience much more pleasurable.
How long does it take to return a lockdown item?
Areas impacted by government-mandated lockdown will extend the return policy 30 days after the lockdown has been lifted. If for any reason you are not completely satisfied with your purchase, you may return items that are in unused and original condition within 30 days of purchase.
Is shipping charge refundable?
Shipping charges are non-refundable. There are no refunds or exchanges on FINAL SALE items. Returns by mail: • Contact us at 1-888-556-9009 for Return Authorization and prepaid Canada Post shipping label. You will not be charged for return shipping.
How long does it take to return Pandora items?
You have 30 days to return full priced items and 14 days to return sale/outlet items. Items bought on the Pandora website cannot be returned in store for a refund, but can be exchanged from the reopening of our stores.
Can you return a product purchased through a promotional offer?
To return product (s) purchased using a promotional offer, you may need to return any item gifted to you as part of the promotion, or (if part of a multi-buy offer) the other items purchased in the multi-buy. Refunds are to the original payment method. The cardholder must be present.
