If you're not happy with your Peak Design product, just send it on back for a refund within 30 days of the purchase date (except apparel and Sunski sunglasses. Those are yours forever). We use Happy Returns to facilitate domestic returns, which makes returning a product super painless and easy.
Full Answer
What happens if my peak design product becomes non-functioning or defective?
If any part of your Peak Design product* becomes non-functioning or defective, we will repair or replace it with a fully-functioning item in the same or better condition. Note the "non-functioning or defective" part.
Why buy peak design gear?
That is why Peak Design products come with a no-hassle, no-rhetoric lifetime guarantee. When you spend your hard-earned money on our gear, you can do so knowing it will remain fully-functional and defect-free. You can also rest assured that we will do everything in our power to keep your product in use and out of a landfill.
What is the return policy for Kickstarter products?
Kickstarter Return Policy. While all of our products are guaranteed for life, we do not offer refunds, returns, or exchanges on items received as Kickstarter rewards.
Is peak design safe to use?
We have designed and built our products to work well with nearly all devices and accessories, and we believe our gear is very safe to use. Peak Design is not liable for damage to cameras, equipment, clothing or anything in your surrounding environment as a result of using them.
Does peak design have lifetime warranty?
All warranty replacements are quality-checked and certified to be clean and fully-functioning, and come with the same lifetime guarantee as your original purchase. Your Peak Design product is guaranteed for life no matter where and when you bought it, as long as it's the genuine article.
How fast is peak design shipping?
US orders typically arrive in 2-7 business days. International orders are shipped from our closest international warehouse and usually arrive in 4-10 business days depending on location.
Where do I find my peak design serial number?
Travel Duffel: Locate the "peak design" tag sewn above one of the side zip pockets. On the opposite side of the bag, open the larger U-shaped side zip pocket. Serial # tag located in the right corner.
Can you look up a bike serial number?
When searching for a serial number, use our serial search bar - it's the second bar on our search form. We've done a few things to make it more likely that you'll find the bike you're looking for. Certain numbers and letters are difficult or impossible to distinguish between (e.g. 0 and O, S and 5).
What does a bike serial number look like?
Almost all bicycles have a unique identification number engraved into their frame. This number is usually between seven and ten digits long, and it's called the “bike serial number” or “bike frame number”.
Where is Schwinn serial number?
Look for the serial number on the lower head tube (right above the wheel on the front of the bike) for Schwinns produced between 1970 and 1979. Those produced after these dates will usually have a serial number stamped on the bottom bracket shell (the rear axle hanger holding the wheel in place).
Is Peak Design responsible for the contents of any linked website?
Peak Design has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Peak Design of the site. Use of any such linked website is at the user's own risk. 7.
Does Peak Design make changes to its website?
Peak Design does not warrant that any of the materials on its website are accurate, complete, or current. Peak Design may make changes to the materials contained on its website at any time without notice. Peak Design does not, however, make any commitment to update the materials.
Does Peak Design have limitations on implied warranties?
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Revisions and Errata. The materials appearing on Peak Design's website could include technical, typographical, or photographic errors.
Is Peak Design liable for damages?
In no event shall Peak Design or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Peak Design's Internet site, even if Peak Design or a Peak Design authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Does Peak Design make warranties?
Peak Design makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Peak Design does not warrant ...
What is a lifetime warranty?
Our Lifetime Warranty covers: 1 Manufacturing defects 2 Failures or breakages that render part or all of your product to become non-functional
Does the warranty cover cosmetic wear?
This means that the warranty does not cover cosmetic wear that does not affect the safety or function of your product. In our opinion, a little scratch or knick here and there is nothing more than bragging rights that you've been having some fun with your gear.
Does the standard warranty apply to apparel?
*Standard warranty does not apply to apparel. We guarantee apparel against manufacturing defects, but it is not guaranteed for a lifetime of use.
