pier 1 return policy

Pier 1

• Pier 1 Return Policy. If you have received an incorrect or damaged item or otherwise need to make an exchange, please call 1-800-254-2155.
• FOR STORE PURCHASES. You can make a return at any Pier 1 Imports store.
• PIER 1 IMPORTS RETURN POLICY. ...
• For more information visit Pier 1

Full Answer

What are the return policies at Pier 1?

There are a few items that can’t be returned:

• Clearance items
• Gift cards
• Personalized items
• Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
• Items you have already assembled
• Items marked “Final Sale” on the sale page
• Open Box Items

What is Pier One Imports return policy?

Pier 1 Imports Return Policy Returns can be made in stores or through the mail within 45 days for a refund to the original method of payment. Shipping and delivery fees cannot be refunded.

Does Pier 1 offer insurance for a part time employee?

Not much to offer a part time employees except the 20% employee discount. ... Pier 1 Imports. ... including insurance benefits, retirement benefits, and vacation ...

Which Pier 1 stores are closing?

Vermont Pier 1 closing store. South Burlington: 59 Garden St. Virginia Pier 1 closing stores. Alexandria: 3901 Richmond Highway; Alexandria: 4609 Duke St. Alexandria: 7684 Richmond Highway

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What is the return policy for Pier 1?

You can return most items for a store credit within 30 days of delivery. Return shipping costs apply, and the item must be: In its original, undamaged condition. Disassembled, if the item was originally delivered disassembled.

Does Pier 1 have free returns?

The Pier 1 Return Policy Sorted Out Returns are refunded to the customer by store credit you can redeem on the official website. Shipping charges are non-refundable unless the item arrived damaged, in which case Pier 1 will send you a replacement item at its own expense or issue a refund.

Does Pier 1 exist anymore?

Home decor retailer Pier 1 has officially made a comeback by relaunching its online store after filing for Chapter 11 bankruptcy and ceasing all operations. Its e-commerce store relaunched in October, according to a report by RetailDive. Roughly 540 brick-and-mortar stores and its online operations shuttered last fall.

Who now owns Pier 1?

incubator Retail Ecommerce Ventures (REV)Founded in 1962, the American home furnishings and accessories brand was acquired in 2020 by incubator Retail Ecommerce Ventures (REV). The new Pier 1 team is based in Dallas, Texas.

Where does pier one get their products?

According to a recent regulatory filing, the company imported 59 percent of its inventory from China, 17 percent from India and 16 percent from Vietnam — products that largely “feature a significant degree of handcraftsmanship.”

Is Pier1 good quality?

Overview. Pier1 has a consumer rating of 3.34 stars from 110 reviews indicating that most customers are generally satisfied with their purchases. Pier1 ranks 52nd among Furniture sites.

Does Tai Lopez Own Pier One?

The original offer to purchase Pier 1 was for $20 million, but Tai Lopez paid the premium of $11 million to secure the rights to own the Pier 1 brand.

Can I still use my Pier 1 Gift Card?

You can no longer use your Pier 1 Credit Card, but a new Pier 1 Credit Card and Rewards program is in development and will be available soon. Can I still use my Pier 1 gift card? No, unfortunately, all Pier 1 gift cards and store credits issued before September 1, 2020, will not be honored on our site.

Is Pier One online the same company?

After acquiring Pier 1's trademark name, intellectual property, data and e-commerce assets, new owner Retail Ecommerce Ventures (REV) is relaunching the retail brand as an online store, according to a Thursday press release.

Who bought Pier 1 online?

Retail Ecommerce Ventures (REV)In June 2020, Retail Ecommerce Ventures (REV) acquired Pier 1 for $31 million. REV, which was founded by former NASA scientist Alex Mehr and serial entrepreneur Tai Lopez, is a holding company that buys distressed iconic brands and revives them as e-commerce businesses.

Who is the owner of Radio Shack?

Retail Ecommerce Ventures (REV)In November 2020, Retail Ecommerce Ventures (REV), a holding company owned by Alex Mehr and his partner Tai Lopez, an investment influencer, acquired RadioShack.

Who is the CEO of Pier 1?

Robert Riesbeck (Nov 4, 2019–)Pier 1 Imports / CEO

Does Pier 1 do price adjustments?

We can offer a one time price adjustment on non-seasonal items 14 days after your purchase date. Our Customer Relations team can help with this, please call 800-245-4595 or send us a private message for assistance.

Can you order online from Pier One Canada?

As of September 2020, all physical Pier 1 storefronts have closed throughout the United States and Canada. However, you can find the same signature home goods and accessories in a new, exciting online-only experience at www.pier1.com.

Can I still use my Pier 1 Gift Card?

While Pier One stores are still open, the company is not allowing any gift card to be used, 30 days after each store reopened after the COVID-19 shutdown. Gift cards not used within those 30 days, now have no cash value.

Is Pier One publicly traded?

It was publicly traded on the New York Stock Exchange under ticker PIR. As recently as January 2020, Pier 1 had over 1,000 physical stores throughout the United States and Canada....Pier 1 Imports.TypePublicTraded asNYSE: PIR (1970–2020)IndustryE-commerce, retailFounded1962 (as Cost Plus Imports) San Mateo, California, U.S.17 more rows

The Pier 1 Return Policy Sorted Out

Based on the Pier 1 return policy, you can return the vast majority of the products and get a store credit as long as you send them back within 30 days of delivery. You should wait up to 21 days before reaching out to customer support to check the return status.

How To Return a Pier 1 Product

As Pier 1 operates online only, there are no in-person returns. Mail returns are possible, but to initiate a return/exchange and receive further instructions, you will have to reach out to the customer service team, either:

Use DoNotPay and Make Your Return Process Stress-Free!

If you find the Pier 1 return policy burdensome and want to start a return process without the frustration of having to deal with the company directly, we can help you by sending a custom return request letter. You only need to follow these steps:

What Other Companies Can We Help You With?

DoNotPay can also assist you with returning products to other sellers, such as:

What Is the Pier 1 Refund Policy?

According to the Pier 1 return policy, the company usually issues a refund in up to seven business days upon processing the return.

How Can DoNotPay Help You Get a Refund?

After you have returned the faulty product, it might take some time for the company to issue a refund.

Need Help With Anything Else? Your Robot Lawyer Will Provide!

Aside from sending return request letters to a myriad of companies in your stead, we can also help you get refunds from airlines, earn off robocalls, appeal parking tickets, protect your intellectual property, claim insurance and warranty, and so much more!

Orders

We offer two secure ordering methods so that you can choose the option that works best for you.

Payment Methods

All major credit/debit cards (American Express, MasterCard, Visa, and Discover) Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order.

Return Policy

Due to COVID-19 return processing times are taking longer than normal. Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

Under New Management

As of September 1, 2020, Pier1 is now under new management. We will not be able to provide any information regarding orders placed prior to this date.

How long does it take to get a refund from Pier 1?

All refunds, when deemed credible, will be made within 21 business days via the payment platform.

Can you get a refund for food that you don't like?

Refunds are not typically provided for food that a guest simply does not like. But this decision is at the discretion of Pier 1.

Can Pier 1 refund a credit card payment?

Pier 1 may issue a requested refund of a payment made via a debit/credit card payment for the following reason:

VIP Member Benefits

Pier 1 Rewards members enjoy complimentary shipping and returns on thousands of products indicated by the rewards logo.

What Our VIP Members Are Saying

"It’s the ultimate shopping experience! I love getting discounts on everything on-site and having access to new styles. It has paid for itself after my 1st purchase!" -- Shaon

When are my membership fees due?

You can choose between monthly or annual billing, starting from the date of your first Pier1 purchase after signing up.

What are the costs for a Pier 1 Rewards Program membership?

The Pier 1 Rewards Program is only $9.99 for a monthly membership or $69.99 for an annual membership - a nearly $50 discount!

Is Pier1 Rewards available outside of the United States?

Currently, we are only able to offer the Rewards member benefits to people located inside of the United States.

Join Pier 1 Rewards Today!

Sign up now and enjoy exclusive, early access offers and insider access to new styles and promos!

Terms and Conditions

When you purchase a subscription, you are signing up for the perks of being a rewards member. Perks include a 10% discount sitewide, as well as, free shipping and returns on eligible items. Eligible items are select products with rewards logo badge shown on the product’s dedicated page.

What is Pier 1?

Pier 1 is a retailer for furniture, rugs, curtains, dining and entertaining accessories, pillows, cushions, decor, lighting, candles, seasonal gifts and more. All purchases come with a 45-day return policy. Shop online or at local retail stores throughout the United States and Canada. Overall Satisfaction Rating.

Can you return a pillow from Pier One?

Two pillows were purchased online and upon reception we decided to return them. There is no way to do this via a form on the Pier One website. You must call and ask for them to process the return. We were first told that the refund would be less shipping charges and we would have to verify FedEx delivery and request refund by phone once the items were delivered. When calling Pier One once the items were returned we were told that Pier One would only issue a store credit. Not covering shipping and on top of that requiring a follow-up via phone was bad enough. Then learning that they would only grant store credit was outrageous. We will never be purchasing from Pier One again and would no longer recommend doing business with this company.

Orders

Payment Methods

Return Policy

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Under New Management