Here’s the Smart & Final return policy in plain language. Smart & Final’s warehouse-style grocery stores will take back any of its store brand items and nonperishable items for a full refund or exchange — and in some cases, you don’t even need a receipt.
Full Answer
What is smartfinancial’s return policy?
SmartFinancial reserves the right to conduct an independent investigation to determine the validity of the return and may approve or decline the return request in its sole and absolute discretion. In the event a return request is denied, the Agent is responsible for payment inf full to SmartFinancial for that Lead.
What should your return and refund policy look like?
Return and refund policy should typically address the following few points: Clearly state if returns, exchanges, and refunds are accepted by a company. The number of days customers have to return or exchange a product.
Can I return the lead price paid to smartfinancial?
If SmartFinancial accepts your return request, SmartFinancial will refund the lead price paid by you as a credit to your account balance, as described below.
How do you write a return policy for a product?
Clearly state if returns, exchanges, and refunds are accepted by a company. The number of days customers have to return or exchange a product. List any products that may be exempt from returns. Outline any other requirements that the customer has to meet to be eligible for a refund.
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Does Smart and Final have a return policy?
Can I return appliances/equipment purchased at Smart & Final? Defective appliances can be exchanged within 14 days of purchase with an original Smart & Final receipt.
Does Smart and Final price match?
Smart & Final is not required to accept a return or make an exchange of alcoholic beverages, the decision is discretionary to the store manager. What is your Price Scan Guarantee policy? We guarantee that the price you are charged at the register will match the shelf price or the published price.
What is the difference between Smart and Final and Smart and Final Extra?
While all Smart & Final stores provide quality product at the great value of a warehouse store, Smart & Final Extra! stores have a larger format and provide an assortment of both club and traditional-sized groceries and supplies for households, businesses and organizations.
What is Walmart's return policy?
Walmart's standard return policy generally gives you three months to bring an item back. Here's what it says on the store's website. "You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home."
Do you tip Smart and Final delivery?
Yes, tips may be applied at checkout.
Does Smart n Final take coupons?
U.S. Smart & Final Stores gladly redeem valid coupons that meet our requirements. The store manager has the sole discretion to accept, decline, or limit the number of coupons or items used or purchased during a single transaction, by a single customer, or in a single day.
Is Costco cheaper than Smart and Final?
Costco has a neutral social sentiment, when analyzing social media channels and online mentions. Their current market cap is $157.15B. Smart & Final's brand is ranked #513 in the list of Global Top 1000 Brands, as rated by customers of Smart & Final....Costco vs Smart & Final.73%Promoters13%Detractors1 more row
Is Smart and Final owned by Costco?
Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions....Smart & Final.Area servedCalifornia, Oregon, Washington, Arizona, Nevada, Idaho and northern MexicoProductsFoodOwnerBodega Latina CorporationNumber of employees7,9218 more rows
Why is Smart and Final cheaper?
Smart & Final Extra! combines the high quality fresh produce of a farmers market, the low prices of a discount grocer and the large club size products of a traditional club store. But you don't need to buy in bulk when you shop at Smart & Final Extra! We also carry thousands of items in smaller, convenient sizes.
What Cannot be returned Walmart?
If your area is still restricting in-store returns and exchanges, these are the items that you won't be able to return:Food.Paper goods.Home cleaning supplies.Laundry soap.Pharmacy.Health & beauty.Apparel items.
Can Walmart deny your return?
Walmart reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns without a receipt are subject to a refund verification process.
How much can you return without a receipt?
You can return items without a receipt at Target in most situations. However, you can only return up to $100 worth of items a year without a receipt. You can't return items worth more than $100 without a receipt.
Who has best price match policy?
5 Stores With Excellent Price Matching PoliciesLowe's. Lowe's comes out on top of our price match rankings, because it doesn't just match prices, it will beat a competitor's advertised price by 10% if you find a lower one. ... Home Depot. ... Fry's. ... Target. ... Staples.
How do you price match?
Here are some general tips for successful price matching:Make sure items are identical. ... Keep it local. ... Be prepared to show proof. ... Expect certain sales to be excluded. ... Check the in-stock status. ... Know that online-only retailers work differently. ... Bonus tip: Watch the checkout screen and get stuff for free.
What places does Walmart price match?
According to the Walmart.com corporate website, online retailers eligible for Walmart.com's price matching are:Academy.com.Amazon.com.Autozone.com.Babiesrus.com.Basspro.com.Bedbathandbeyond.com.Bestbuy.com.Cabelas.com.More items...•
Does Jewel Osco do price match?
They price match. Bring in a coupon for a specific item from another retailer and Jewel Osco will match the listed price, as long as the product matches the one in store.
Refunds
To request a refund for any reason, you must make your request within 7 days of delivery.
Cancelling an order
You can cancel an order for a full refund without any additional fees at any time before a shopper begins shopping.
Are you a Senior?
Contact our dedicated Senior Support Service if you need help getting started or with an existing order.
How many coupons can you use for free?
Limit of five coupons for “Free” items per transaction. Customer is responsible for any taxes, CRV and other deposit fees incurred through the purchase of a “Free” coupon item.
How long does it take to exchange a defective appliance?
Defective appliances can be exchanged within 14 days of purchase with original Smart & Final receipt.
How long are rain checks good for?
Rain checks are valid for sixty days after the date they were issued and may be redeemed at any of our store locations.
When are seasonal items returned?
Seasonal merchandise, such as summertime items, are returned prior to markdown or closeout
Can coupons be redeemed for cash?
Coupons are subject to advertised offer limitations and all other limitations and restrictions on the coupon and cannot be redeemed for cash or cash value equivalent
Can you film in Smart and Final?
Any in-store filming must first be approved by the Store Support Center to protect the privacy and liability of our customers and associates. If you are interested in filming inside a Smart & Final store, please email press@smartandfinal.com.
Can you get a rain check if you are out of stock?
Customers can receive a rain check on advertised items if they are out of stock, simply ask one of our associates to help you . Some exclusions apply.
What is Smart and Final?
You and Smart & Final agree that we will resolve any disputes between us through binding and final arbitration instead of through court proceedings . You and Smart & Final hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and Smart & Final relating to these Terms (each a “ Claim ”) shall be submitted for binding arbitration in accordance with the Rules of the American Arbitration Association (“ AAA Rules ”). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.
How old do you have to be to use the Site?
You must be at least 18 years old to use the Site or the Services.If you are under the age of majority in your state of residence, a minor, your parent or legal guardian must agree to these Terms on your behalf and you may only access and use the Site and Services with permission from your parent or legal guardian.
What is a harmless indemnification?
You agree to indemnify and hold harmless our company and its Affiliates from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
Can we be held liable for any delay or failure in performance due in whole or in part to any acts of nature?
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.
Does Smart & Final offer international shipping?
No. Based on our last check on March 30, 2021, Smart & Final was not offering international shipping policies. Check the full discussion for updated information.
Does Smart & Final offer curbside pickup?
No. Based on our last check on -, Smart & Final was not offering in-store pickup. Check the full discussion for updated information.
Why do we need a return and exchange policy?
Just like having a formal return and exchange policy will help eliminate some of the hours spent on customer service, using the right services for processing returns and exchanges will save you both time and money on the shipping and fulfillment and operations sides.
Why do people ask for money back?
Customers might be unsatisfied with their order for a number of reasons—it arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. So they ask for a replacement or for their money back. Many buyers will also purchase multiple versions of the same item, knowing it will be returned. For example, a customer might buy multiple sizes of the same pair of pants and use their home as a “change room” to determine the right fit. This practice is known as bracketing and has become a more common practice since the pandemic.
Why is it important to write a return policy?
Writing a clear return policy that feeds into a well-thought-out return and exchange system—and regularly optimizing it to make it more efficient—is a powerful way to cut costs and potentially turn a bad customer experience into a net positive outcome for your business.
What happens if you refund a customer's order?
Refunding a customer’s order can result in a loss of profitability, and knowing that someone disliked your product can be disheartening for business owners who strongly believe in the benefits of what they sell.
Why do companies offer warranties?
Warranties protect businesses against paying to replace damaged products and avoiding disputes over who is to blame.
How does a poorly implemented return policy affect your business?
This is where a poorly implemented returns system starts to negatively affect your overall reputation as a business . If bad sentiment about the buying experience starts to spread online, it is likely you will see a drop in conversion rate.
How much will return sales be in 2022?
Returns and refunds are a part of doing business online. Deloitte estimates that with a product return rate of 30 percent , that by 2022, retailers can expect 13 billion units, worth $573 billion, to be returned annually.
How long does it take to get a return from a rebill off?
For calls under 5 minutes in duration. Agents can submit returns up to 14 days after delivery and must provide a detailed explanation for the return. Agents with auto rebill off, must contact customer service for returns. Call returns can be submitted 7 days after being delivered and will be reviewed in order received.
Why is my return request not accepted?
A return request may not be accepted for following reasons: The same lead was sent to agent by other leads source. If the risk was rejected due to insurance company underwriting guidelines. Lead already bought insurance from another agent or company. Agent did not add in specific filter to keep out "unwanted" leads.
What happens if you have a high return request rate?
Return requests received from Accounts with a high overall return request rate may be denied regardless of the return reason.
How long does it take to file a lead return?
All lead returns can be submitted after 7 days of receipt.
Can an agent submit a return?
Agents are not able to submit returns. They must contact customer service for assistance.
Can a low return request rate be approved?
Return requests received from Accounts with a low overall return request rate may be approved regardless of the return reason.
Did Agent add in specific filter to keep out "unwanted" leads?
Agent did not add in specific filter to keep out "unwanted" leads. Agent did not write a policy for the lead. If the lead was dishonest at any point. Calls that are not picked up and go to voicemail and consumer leaves a voice message. Agent was not called back by Lead even though they left messages.
Pricing Errors
Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time.
Website Errors
We make every possible effort to provide as current and accurate product information as is available to us from the manufacturers and distributors of the products we sell. Product information from these manufacturers and / or distributors is subject to change at any time.
What to Include in a Refund policy?
People don't have a tendency to read long and boring legal documents online. On the other hand, you have to provide all the necessary information.
Why a “No Refunds” Policy is Usually Bad for Business?
A “ no refunds policy ” is generally a bad idea if you do any business, especially if it’s online. Here are the main reasons to consider when you are thinking about whether you should have a “no refunds” policy:
Why a “Money-back Guarantee” Policy Can be Good for Businesses?
One of the main concerns of online shoppers is if they will be able to get their money back if they are not satisfied with the product or service. Shopping online is quite different than in a retail store.
Where to Display a Refund Policy?
Generally, you want to include a link to your refund policy in the footer of your website so that it’s accessible from any page. If you take a look at the two popular e-commerce websites, eBay and AliExpress you can see that they pack all of their policies in the footer section of their websites.
Can You Copy a Refund Policy From Another Website?
Plagiarizing is a terrible idea if you want to create a return and refund policy that will actually work.
Can You Use a Refund Policy Template?
You may certainly use a refund policy template as a starting point when crafting your own policy. However, you may not be aware of all the laws in your country or may simply forget to include certain clauses that could affect how refunds are processed.
What are a Refund and Return/Exchange Policies?
In a majority of counties, there are laws that protect the rights of the consumers. These laws dictate the bare minimum of a refund and return policy that you have to abide by.