The Polo Outlet return policy allows you to return Factory Store merchandise. You should provide proof of purchase or a gift receipt to be eligible for a refund or an exchange. The retailer will send funds to the original form of payment.
Full Answer
What is the return policy for Polo Assn products?
U.S. Polo Assn. items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer. Items may be returned to our online store using a pre-paid USPS label.
Can I Return my Ralph Lauren order to a Polo factory store?
We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations. Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores.
What is the return policy for your online orders?
We gladly accept merchandise for return within 30 days from the order shipment date at no cost to you, provided it: Is unwashed, unworn, and unaltered with the original tags attached. Is accompanied by the original invoice for online orders, or purchase information from your printed store receipt.
How long does it take for Ralph Lauren to process returns?
It could take up to three weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified. Merchandise purchased at RalphLauren.com can be returned to any US Ralph Lauren or Polo Ralph Lauren store. You must have your return slip with you at the time of return.
Can you return Polo factory items?
The Polo Outlet return policy allows you to return Factory Store merchandise. You should provide proof of purchase or a gift receipt to be eligible for a refund or an exchange.
What is the return policy for polo?
Customers who placed orders may return item(s) within 30 days of the order shipment date or in-store purchase date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores.
Can I return outlet items to regular store Ralph Lauren?
Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition. Returned items must be accompanied by the original invoice, all packaging, hang-tags and any related accessories and instruction booklets.
Can you get a refund from Polo Ralph Lauren?
Refunds will be made in the form of the original payment. You can use the store locator on our website, or contact one of our Customer Service Representatives at 1-888-475-7674 or CustomerAssistance@RalphLauren.com to find a store near you. Returns cannot be made at department and specialty store locations.
How do I return Polo Assn?
items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer. Items may be returned to our online store using a pre-paid USPS label.
Does Ralph Lauren have a warranty?
The Guarantee is also limited to the original, end-user purchaser for 60 days from the date of purchase. To submit a Guarantee request, please contact us at customerassistance@ralphlauren.com or 1 (888) 475-7674 and have information available regarding where and when you purchased your product.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Are outlet items lower quality?
You might assume that you are buying the same name-brand products without the big price tag, but this usually is not true. That's right: modern-day outlet stores primarily sell different, lower-quality products than the regular retail stores, made specifically for the outlet to be sold at lower prices.
Do outlets sell defective clothing?
Outlet malls do offer a more modern look than a warehouse outlet, many stores and even new merchandise. Off-season, seconds or slightly-defective items are still a draw, but in many cases, brand new merchandise is also available. However, it's often of lower quality than similar items found in regular retail stores.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Is Ralph Lauren a polo?
What is Ralph Lauren? Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco. Ralph Lauren, an American fashion designer, founded the corporation in 1967.
How do you check if Ralph Lauren is real?
All genuine Ralph Lauren will have a care label with information on what material the shirt is made of and how to take care of the item. Each label will have a registered trademark symbol (®). The writing should be neat and legible - messiness would indicate the item is a fake.
Can you return something to Polo Ralph Lauren without a receipt?
Returns or exchanges may be made at any time with a valid receipt and original tags attached. Returns made without a valid receipt must have original tags attached and will receive merchandise credit.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Is Ralph Lauren a polo?
What is Ralph Lauren? Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco. Ralph Lauren, an American fashion designer, founded the corporation in 1967.
How to return watches and fine jewelry?
WATCHES & FINE JEWELRY. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Can I return my Polo Ralph Lauren order?
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
Does the Ralph Lauren Return Policy Allow Returns of All Goods?
Some Ralph Lauren products don’t qualify for a refund or exchange, and these are:
What Is the Polo Outlet Return Policy?
The Polo Outlet return policy allows you to return Factory Store merchandise. You should provide proof of purchase or a gift receipt to be eligible for a refund or an exchange.
What Are Return Procedures for Online and In-Store Purchases?
There are separate return procedures for in-store and online purchases.
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What do you call customer assistance?
If you do so, we may ask you for information such as your name, email address, postal address, telephone number, and, if you choose to make a purchase, your payment card information. We use this information to respond to your request and process your transaction.
What is a cookie?
Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits.
What is Ralph Lauren's short code?
In the U.S., you may opt out of receiving text message communications on your mobile device by sending a text message with the word “STOP” to short code 89448.
What is a web beacon?
Web beacons are used, for example, to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page.
Is Ralph Lauren responsible for marketing?
Ralph Lauren is not responsible for these charges. You can choose at any time not to receive marketing or other communications from us by following the instructions in the "Your Choices" section below. Please note that you may continue to receive certain transactional or account-related messages from us.
Does Ralph Lauren maintain credit card information?
Ralph Lauren does not maintain your credit card application. The information you provide in connection with your credit card application is managed solely pursuant to the issuer’s terms of use and privacy notice. We strongly recommend that you review these documents if you apply for a Ralph Lauren credit card.
Does Ralph Lauren charge for unsubscribe?
Ralph Lauren does not charge you to unsubscribe. Depending on the terms of your mobile phone contract, you may incur charges for receiving and sending text messages on your mobile device. Ralph Lauren is not responsible for these charges. Message frequency varies per month. Consent is not a condition of purchase.
Start Your Free Online Return
- Choose from one of two easy options to start your return for items purchased on RalphLauren.com. 1. Start a return or exchange with my order number and ZIP code 2. Start a return or exchange through my account Once you complete the few simple steps for the return, you’ll be provided with a pre-paid shipping label and several options to drop off your package, in…
Our Return Policy
- We want you to be entirely satisfied with your RalphLauren.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches and fine je…
Exclusions
- The following may not be returned or exchanged: 1. Personalized items 2. Gift Boxes 3. Home Lighting 4. Ralph's Coffee Products
Timing For A Return
- To receive your refund to your original method of payment, your online return must be returned within 30 daysof the order shipment date or in-store purchase date. Limited-edition styles are eligible for return within seven days of the shipping date. The following items cannotbe returned: