Journeys Return Policy for Items Without a Receipt For online orders, Journeys doesn't send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Full Answer
What is journeys' return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
What is journeys'return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
Will journeys provide customer information to third parties?
We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide. Journeys uses carefully selected service providers on its website to offer specific functionality that help improve the shopping experience for its customers.
What are the terms and conditions of the journeys Careers Program?
Terms and Conditions are subject to change. There is no fee to join the Journeys Careers program or to receive messages, and participation is not conditioned on the purchase of any goods or services. Message & Data rates may apply.
What is a defective item?
Why doesn't Journeys send invoices?
Can you return an item to Journeys?
About this website
Can I return an online order in store journeys?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase!
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Are journeys returns free?
Returns to the Journeys stores are free. If you want to head down to the store to return an item, here's what you need to do: Find the nearest Journeys store. Bring the item with original packing and the receipt or order confirmation. Speak with a staff member.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How long does a refund take from journeys?
*Please allow 2-4 weeks to process your refund or exchange by mail.
How much is journeys shipping?
Journeys offers free standard ground shipping to the U.S. on all orders over $39.98. Orders below this value cost just $4.95 to ship. Please allow 3-5 business days for delivery as well as 1-2 days for processing.
Does journeys price match their website?
Does Journeys price match? While they do not offer price matching at this time, you can always expect affordable prices and frequent sales when shopping online! And with the use of a coupon code, you can save even more to ensure you're getting the best price.
How do I create a return label?
3 steps to creating a return labelStep 1: Choose a shipping carrier and mail class. When creating your own return label, you'll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business's return address. ... Step 3: Pay for postage.
How do I print return labels?
0:021:24Stamps.com - How to Print Return Shipping Labels - YouTubeYouTubeStart of suggested clipEnd of suggested clipFor select the highlighted return label button choose who will email the label we suggest havingMoreFor select the highlighted return label button choose who will email the label we suggest having stamps com send the label for. You. Select continue enter your recipients.
Can I return something I bought online in store Walmart?
How To Return an Item You Bought Online. If you buy something through walmart.com, you can return it to a Walmart store or by mail. Either way, you can start the return process online at walmart.com/return. Alternatively, you can enter your order number at walmart.com/account/trackorder.
How do I return a package to UPS?
You've got three options to get it to UPS:We can come to you (for an additional fee) Schedule a pickup.Drop it off at a UPS location. Be sure to bring your identification.Hand the labeled package to your friendly neighborhood driver.
What is a defective item?
A defective item is a product with an existing flaw, which was unknown at the time of purchase and is the fault of the manufacturer. This does not include normal wear and tear that occurs while using the item.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
Return & Exchange Policy
We have a 15 day return & exchange policy from the order date. If 16 days have passed since your purchase we unfortunately cannot offer you a refund or exchange.
Shipping
Shipping costs are non-refundable from the original order. If you receive a refund, the cost of return shipping will be deducted from your refund.
What do third parties collect?
Some third parties may use automated data collection technologies to collect information about you when you when you browse the Internet. The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content. We do not control these third parties’ technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
What is a cookie?
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Permanent” cookies remain stored on your hard drive until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the Site, and they can only be read by the Site. Third Party Cookies are set by a party other than us.
What age does Journeys accept personal information?
If the customer is not 13 years of age or older, the information is not accepted or stored by the Site.
What is Flash cookie?
Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the Site, and they can only be read by the Site. Third Party Cookies are set by a party other than us.
What is commercial information?
Commercial information. records of personal property, products or services (work, labor, and services, including services furnished in connection with the sale or repair of goods) purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
What are the technologies that collect data?
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as users navigate through and interact with the Site:
What is an IP address?
Use Of IP Addresses. An IP address is a number automatically assigned to your computer whenever you get on to the internet. Your computer's IP address is used by our Site for administration purposes and to report aggregate traffic information to our affiliates and service providers.
What is a defective item?
A defective item is a product with an existing flaw, which was unknown at the time of purchase and is the fault of the manufacturer. This does not include normal wear and tear that occurs while using the item.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
