Full Answer
How do I return my quadlock?
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return, please submit a request here with your original order number and reason for the return.
Does quadlock have warranty?
30 Day Money Back Guarantee.
Is quadlock worth?
The Quad Lock is well made, secure, and offers lots of cross-discipline options. As simple as it is, it just works. Designed in Australia, it's been on the market long enough to know it's reputable.
Does Quad Lock work with wireless charging?
Can you wirelessly charge your phone when using a Quad Lock Case on 3rd party chargers? Yes, but not with all chargers. We recommend using a Quad Lock Wireless Charger to provide the best wireless charging experience as it's been designed to work specifically with our cases.
Returns
To return a product/order please contact us with the following information:
Exchanging
Depending on what you have ordered we may not be able to exchange your item for an alternative product however in most situation it's easier and faster to simply return the item for a refund and purchase the correct product at your convenience.
Cancel Order
If you wish to cancel your order please contact us with your name and order number and our support team will be able to assist.
Change Order
Unfortunately we are unable to amend or change orders. If you have made a mistake you can return any unwanted items for a refund. Please contact our support team and they will provide information on how to return unwanted products.
Warranty
- Annex Products warranty obligations for the product you have just purchased (the "Product") are limited to the terms set forth in this document. Annex Products warrants the Product against defects in materials and workmanship for a period one (1) years from the date of original purcha…
Exclusions and Limitations
- Annex Products limited warranty applies only to the Product when purchased through an authorized reseller. The warranty does not apply to any non-Annex Products product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-Annex Products product, even if packaged or sold with the Product. …
No Other Warranties
- To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Annex Products specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. I…
Damages Limitation
- To the maximum extent permitted by law, Annex Products is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with …
Consumer Protection
- For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer la…