Returns
- YOUR SATISFACTION IS GUARANTEED. When shopping at Ray-Ban you can always change your mind. ...
- JUST FOLLOW THESE SIMPLE STEPS: On the My Orders page enter your order number and the email address used when placing your order. ...
- DISCLAIMERS. All products being returned must have a Return Authorization number in order for a prompt refund. ...
Full Answer
Does Ray-Ban offer free returns?
Standard shipping is currently free within the United States. Delivery times vary according to the product you are purchasing. Ray-Ban offers free returns using pre-paid shipping labels. Please check the website for more details on return windows.
Are Ray Bans worth the price?
You are simply paying for the brand. However, this is not the case with Ray Ban, as they are actually worth every penny. There are many reasons why this is the case, and knowing them will help you save money on the purchase price. So not only will you be getting the best available, you will be getting them at a lower price.
How much are Ray Ban?
The wire-framed Ray-Ban 55MM Oval Sunglasses regularly retail for $159, so this makes them about 50% off. If anything, it’s a great investment because you could wear this classic look and shape for years to come.
What is the warranty on Ray Ban?
WARRANTY REQUIREMENTS
- Your complete name, current return address, telephone number and email address.
- A brief description of the problem or service you are requesting.
- A copy of your dated receipt.
What is Raybans return policy?
YOUR SATISFACTION IS GUARANTEED. When shopping at Ray-Ban you can always change your mind. Our customers have 45 days to return their items. *Please note REMIX products are not eligible for return unless damaged or defective.
Do Ray Bans have a lifetime guarantee?
Sadly, Ray-Ban doesn't offer a lifetime manufacturer's warranty for any of its products. All frames, lenses, and sunglasses come with a standard limited two-year guarantee. This warranty covers all items and their parts against damage or faults caused by workmanship mistakes and defects.
Can you return Ray-Ban glasses?
Ray-Ban accepts returns within 60 days of the purchase date. In case your glasses are damaged, you can also ship the product to Ray-Ban and have them fixed for you.
Can I return my Ray Bans to Sunglass Hut?
You have 30 days from your original purchase date to return your unwanted sunglasses, and it typically takes 3–5 days to process your refund. In order to receive a full refund, you'll need proof of purchase (a receipt or confirmation email) and the original packaging.
How do I replace my Ray-Bans?
A proof of purchase will be requested as part of the warranty assessment. Depending on the issue, the frame or corresponding defective part will be replaced or repaired directly by the retailer. If you are unable to contact your retailer, please click here to submit a Service Request in our Aftersales Portal.
How do I claim my Ray-Ban warranty?
WARRANTY REQUIREMENTS: A copy of the invoice should be sent along with the product in the cardboard box. A duly filled Product Complaint Form should be printed and sent along with the product in the cardboard box.
Can I trade in my Ray Bans?
If they are not covered, don't fret! Ray-Ban will replace your broken sunglasses with the same pair for 50% off! The whole process is a win, win. If they can be fixed then that's a win and if not, you get the same pair for half price and that's most definitely a win.
Can you return prescription glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
How can I get Ray Bans cheap?
$10 off your first order when you sign up for emails You can save on stylish sunglasses, eyeglasses, and more when you enter your email in the pop-up and you'll receive a Ray-Ban promo code instantly in your inbox! Plus the latest offers, sales, and coupons!
Are Ray-Ban returns free?
Shipping and returns are free. To ensure your return is free you must follow the steps in our Return Policy where you will be able to print off a prepaid return label.
Can I return Raybans without the box?
MISSING ITEM OR DAMAGED PRODUCT FEE DURING RETURN Additional fees may be charged for products received without the original box, special packaging material of the product, contents, accessories, and/or manuals, or otherwise damaged (i.e. products that are no longer saleable). Was this helpful?
Does Sunglass Hut accept returns?
RETURN FOR ONLINE PURCHASES MADE AT SUNGLASSHUT.COM Our Free UPS Return Shipping allows you to mail your purchase back to our warehouse at no additional cost within 30 days. Alternatively, you can return your order in store, always for free. All you need is your proof of purchase and original packaging.
Will Sunglass Hut replace broken sunglasses?
ASSURED QUALITY If your sunglasses are defective within 24 months of purchase, we'll replace them. We do not offer spare parts or repair services in stores.
How much does it cost to fix Ray-Bans?
Average cost and duration for eyewear repairsCommon RepairsAverage CostAverage time frameAdjustments and Overhauls$10 to $3924 to 48 hoursBroken Screws on Eyewear Frames$12 to $2924 to 48 hoursRivets and Pushings$16 to $4924 to 48 hoursScratched and Broken LensesSee Lens Page24 to 72 hours3 more rows
Can I get my Ray-Ban lenses replaced?
If you wear glasses or sunglasses, then you need a pair of Ray-Bans. Ray-Ban replacement lenses are available in prescription and non-prescription versions.
How do you fix bent Ray-Bans?
Fixing Through A Warm Water Bath Dipping the plastic frame in warm water tends to soften the material which makes it easier to bend. But it is very important to make sure that the lenses of the sunglasses do not get damaged by the hot water.
YOUR SATISFACTION IS GUARANTEED
When shopping at Ray-Ban you can always change your mind. We have extended our Return day policy to 45 days during the Covid-19 crisis to help support our customers at this uncertain time. If you need additional support or assistance, please visit our Return Request page and provide your items (s) and order details or contact us at 866-472-9226
REFUNDS AND REPLACEMENTS
You will receive an email notification when we refund the price of the item (s).
The Ray-Ban Return Policy Explained
Ray-Ban guarantees satisfaction, so its return policy allows you to change your mind even if the product you bought wasn’t damaged or faulty.
Can You Return Customized Ray-Ban Sunglasses?
When you use the Ray-Ban Remix feature to design your sunglasses online, you can’t return the item. Customized sunglasses can’t be returned as the pair was made especially for you and by your design. Custom-made products are eligible for returns only in case the item is faulty.
How To Return a Ray-Ban Product
You can ship the product to Ray-Ban, and the company will reimburse you for the cost of the shipping fees. To ship the product, follow these steps:
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