Full Answer
What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
How do I contact 6pm customer loyalty?
If you need help with your order please feel free to email us at: cs@6pm.com or call our Customer Loyalty Team at 1.888.676.2660. What is 6pm.com's Return Policy?
How can I contact 6pm for assistance with my order?
How can I contact 6pm.com for additional assistance? If you need help with your order please feel free to email us at: cs@6pm.com or call our Customer Loyalty Team at 1.888.676.2660. What is 6pm.com's Return Policy?
What does 6pm charge for shipping an order?
What does 6pm.com charge for shipping an order? Order two or more items at any price or spend $50 or more, before tax, for Free Standard Shipping (4-5 Business Days)!* If you do not meet those requirements, Standard Shipping is $3.95. In a hurry? See the checkout for expected delivery dates on options below: Fast: $3.95** Faster $9.99
Can you return items on 6pm?
A: We're happy to offer returns! Returns are accepted within 30 Days from the purchase date.
How do I contact 6pm by phone?
Please contact us immediately via phone, 1.888. 676.2660 or email cs@6pm.com before you start the return process so we can help!
Is 6pm com owned by Amazon?
About us. 6pm is part of the Zappos Family of Companies, a subsidiary of Amazon.com. 6pm is your premier destination for discount fashion. We offer a huge selection of name brand styles for the whole family up to 75% off retail.
Is 6pm owned by Zappos?
6pm is the discount retail division of Zappos IP, Inc. We've been serving customers some of the best deals and discounted fashion online since 2007.
Is 6pm com a reliable website?
In summary, yes, 6pm is a legit website owned by Amazon. If you prefer, you can buy most of 6pm's products directly from Amazon.
Is Zappos free shipping and returns?
FREE 365 DAY RETURNS Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item(s) for a full refund within 365 days of purchase.
Where is the company 6pm located?
Las Vegas, Nevada6pm is located in Las Vegas, Nevada, United States .
What is the best website to buy shoes?
Best Overall: Zappos. Buy on Zappos. ... Best Runner-Up: DSW. Buy on Dsw.com. ... Best for Designer: Nordstrom. Buy on Nordstrom. ... Best for Vintage: The RealReal. Buy on Therealreal.com. ... Best Variety: Amazon. Buy on Amazon. ... Best Bargains: Shoes.com. Buy on Shoes.com. ... Best Trendy: Asos. Buy on Asos. ... Best Sporty: Foot Locker.More items...
Are Amazon and Zappos the same company?
Amazon acquired Zappos for $1.2 billion in 2009, and kept Hsieh on as CEO. He said in 2010 he had decided to sell to the e-commerce giant because Amazon recognized “the uniqueness of Zappos's culture and Amazon's duty to protect it.
Who bought Zappos?
AmazonZappos's board, which consists of Amazon and Zappos employees, elevated Mr. Deshpande to the role. The company, founded in 1999, has long functioned as an independent unit within Amazon, which acquired it for $1.2 billion in July 2009 and does not disclose its financials.
What is 6pm app?
The 6pm.com App puts the top brands and deals you love in your pocket. Shop and browse the latest fashion trends and sales from wherever you are! Score everything from shoes to clothing to handbags and more – all on sale. Plus, get free shipping when you order $50 or more!
Are Zappos shoes authentic?
So, is Zappos Legit? YES. Zappos is legit. they're not trying to scam you in any way shape or form.
What company owns Zappos?
Amazon.comZappos / Parent organizationZappos, which is owned by Amazon, was already navigating remote work and grappling with pandemic-driven changes in how people shop when Mr. Hsieh abruptly retired in August after two decades, which led Mr. Deshpande to be named C.E.O.
Is shopbop owned by Amazon?
Shopbop is part of the Amazon.com Inc. group of companies.
Is Zappos trusted?
So, is Zappos Legit? YES. Zappos is legit. they're not trying to scam you in any way shape or form.
Is shopbop trustworthy?
Overview. Shopbop has a consumer rating of 2.63 stars from 142 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Shopbop most frequently mention customer service, credit card and return shipping problems. Shopbop ranks 19th among Designer Clothes sites.
What does 6pm.com charge for shipping an order?
Order two or more items at any price or spend $50 or more, before tax, for Free Standard Shipping (4-5 Business Days)!* If you do not meet those re...
How long will it be before I receive my order?
For standard shipping, you should receive your order within 4-5 business days. Please allow additional time for shipments to PO Boxes and military...
Do you ship to addresses outside the United States?
At this time orders may only be shipped to US States and Territories. Please keep in mind that using third-party shipping services is at your own r...
Do you ship to PO boxes or Military APO/FPO addresses?
Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* Expedi...
Can I expedite my shipping?
The following shipping options are available when you check out. Order two or more items at any price or spend $50 or more, before tax, for Free St...
How can I contact 6pm.com for additional assistance?
If you need help with your order please feel free to email us at: cs@6pm.com or call our Customer Loyalty Team at 1.888.676.2660.
What is 6pm.com's Return Policy?
We're glad you asked! See our Returns Section here: http://www.6pm.com/return-questions to see the entire policy.
Are the shipping time-frames listed on your website guaranteed?
Yes. 6pm.com strives to fulfill all of the orders that we process within the quoted time-frames 6pm gladly stands behind the quoted delivery time-f...
Time Restrictions
Returns to 6PM.com should be made within 30 days of the original order date.
Cost of Shipping
6PM doesn’t cover return shipping charges. When the return has been processed you’ll receive a refund for the purchase price besides shipping fees.
Exchange Options
6PM doesn’t offer exchanges for any items, but you can go through the return process and reorder.
What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
Why do we need a return and exchange policy?
Just like having a formal return and exchange policy will help eliminate some of the hours spent on customer service, using the right services for processing returns and exchanges will save you both time and money on the shipping and fulfillment and operations sides.
What is the difference between returns and exchanges?
When a customer returns a product for a refund, the business usually loses money on the customer acquisition and return shipping costs, plus it needs to refund the customer any profit made on the original order.
How to encourage exchanges over returns?
A common way to encourage exchanges over returns is by only offering to cover the cost of return shipping if the customer chooses to exchange the product. When presented with the three options above, the choice to get a store credit or new product may be more appealing to those who have not fully sworn off your brand.
What does it mean to return something in ecommerce?
In ecommerce, the customer usually decides independently if they want a return (which signifies a refund ) or an exchange (usually for a gift card or a replacement product of equal value).
What is returnly app?
Returnly is one of the larger self-service returns providers for ecommerce stores. The app provides online stores with their own customizable “Returns Center,” which customers can sign into using their order number or email address to access their past purchases and select items they wish to return.
When a customer chooses to return a product for a refund or exchange, one risk a company often
When a customer chooses to return a product for a refund or exchange, one risk a company often takes on is whether or not it will be able to resell the item.
Why doesn't 6pm accept exchanges?
If you’re wondering why 6pm doesn’t accept exchanges, it’s simply because there’s no guarantee the retailer can offer the same product in a different size or style. Given that the inventory at 6pm consists of closeouts, discontinued stock, limited quantities, and hard-to-find styles and sizes, simply exchanging something for a different color, ...
What time is the early morning sale?
The early morning sale at 6pm is a well-known treasure trove for bargain hunters. If you see something you like, we recommend that you place an order as soon as possible.
Does Zappos have free expedited shipping?
Products that don’t sell within a few months are moved to 6pm and discounted up 90%. However, you don’t get free expedited shipping and you’ll have to pay for return shipping. 10.
Does 6pm accept returns?
It is only a return policy because 6pm does not accept exchanges. Instead of exchanges, they accept returns within 60 days of the date of purchase. Once your return is processed, you will receive a refund for the amount paid back to the original method of payment. As noted below, you have to pay for the return shipping yourself.
Does Zappos match 6pm?
Zappos removed its price protection policy several years ago, but some customers are still unaware of this. To set the record straight, Zappos and 6pm will not match the prices of competitor websites offering the same items at a lower price.
Is 6pm a scam?
First off, no, 6pm is definitely not a scam. It is a 100 percent legitimate footwear and accessories store that sells authentic products, but here are 10 things you should know before jumping to conclusions and making a purchase. 1.
Is 6pm a good site to shop?
However, surprise coupons are sometimes issued around big events like Black Friday and Memorial Day. The coupons are shared on Twitter, Facebook, and through the site’s daily email newsletter. As long as you understand and are aware of these things, 6pm is a great site to shop at if you’re looking for bargains.
What Is the Purpose of a Return Policy?
The purpose of a return policy is to outline the specific requirements as to how, when, and under what circumstances shoppers can return their purchased items. In addition, a return policy demonstrates that you care about your customers and their satisfaction with your goods and services.
Return Policy Solutions
There are three methods available for creating a return policy. However, you need to be clear and direct; whether you make one yourself or use a managed solution or template.
Common Questions to Answer in Your Return Policy
Return windows are key; one of the first things customers will look for is the length of your return window. Therefore, this information must be prominent.
What Your Return Policy Needs to Include
To run a successful e-commerce business, you need a return policy that caters to the customer and protects your business from fraudulent returns. In addition, the policy must be clear and enforced consistently.
What to Avoid in a Return Policy
Your return policy should never be overly technical. Covering every detail in a direct and informative way is important. But, on the other hand, you should avoid a convoluted return policy using poor formatting and specialized language at all costs.
Tips for Writing a Good Return Policy
Return policies need to be presented in a clear and straightforward manner, from the wording you use to a simplified font to how the policy is formatted.
Where to Display Your Return Policy
It’s always a good idea to feature your return policy on every page of your website.