What is rue21 return policy?
Returns will be accepted in their original condition within 60 days of purchase for refund back to the original form of payment if accompanied with the original receipt or packing slip. There is no time limit on exchanges.
Does Rue 21 pay for returns?
In-Store: rue21 offers free and easy in-store returns or exchanges for online purchases at any rue21 store! Please ensure you have the items you'd like to return along with your original packing slip.
Can you take something back to the store without a receipt?
No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
Is rue21 good quality?
12 answers. The quality is low, but many times items are on extreme clearance(under $5) so you have to pick your battles sometimes. It's a good place to get stuff that is trendy and won't stay around long. You just have to look, they have some really nice stuff but they have some poorly made items as well.
How long does it take forever 21 to refund money to debit card?
How Long Does It Take Forever 21 To Refund Money? Forever 21 will issue your refund to the original form of payment, and it will take between two and three weeks from the return date for the money to turn up on your bank account and one or two billing cycles for the credit to show up on your statement.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you get in trouble for returning the wrong item?
Retail return fraud comes in many different forms, and consumers that engage in any of those forms can be arrested and charged. Though fraud may sound harsh, most retail return fraud fits the general elements: A misrepresentation of a material fact. By a person or entity who knows or believes it to be false.
Do I have the right to return a product?
You have the legal right to a refund if you return your faulty good within 30 days of receiving it, regardless of what the store's return policy says.
What items are non returnable?
Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...
How do I return an order?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can you get in trouble for buying and returning too much?
The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.
Can you buy something with a credit card and return it for cash?
No, it's not possible to make a purchase with a credit card and then return what you bought for a cash refund.
Can you get a refund without the card?
Most retailers make the credit card refund process straightforward. You will need the receipt and the credit card used to make the original purchase. If you do not have this credit card available, some merchants may be able to obtain the details from the receipt.
What happens if you lose a receipt on Rue21?
If you have lost the receipt or slip, you will get a refund in the form of a merchandise credit that you can use in any rue21 store. Keep in mind that the amount you receive will correspond to the item’s current price, which may be lower than what you originally paid.
What to do before a shipping company takes a package?
Before a shipping company takes the package, make sure to eliminate all labels from previous deliveries to avoid confusion and shipping delays.
Can DoNotPay Help Me Return Products to Other Vendors?
Use the DoNotPay robot lawyer to request a return from any seller. Refer to the following table to find brands and retailers popular countrywide and read through their return policies:
Does rue21 take time to return?
While the rue21 return policy is straightforward, the return procedure may take a lot of your time and energy. To avoid that, check out DoNotPay —the world’s first and only robot lawyer you will ever need. Subscribe to our app and let the chatbot lead you through the return or exchange procedure that takes a few minutes.
Can you rely on DoNotPay?
If you want to get revenge on tiresome robocalls or report a stalker or harasser , you can rely on DoNotPay.
Can you return merchandise to rue21?
Even if the shop isn’t in the same town or state where you purchased the products, the staff will accept the return.
Can you return a rue21?
According to the rue21 return policy, you can return almost any product you aren’t happy with, whether you purchased it at a store or online.
How many notifications does rue21 receive?
After placing your rue21.com order, you will receive two notifications—an Order Confirmation email and a Shipping Confirmation email.
Do you have to prepaid shipping labels before returning a package?
Make sure all other shipping labels have been removed or blackened out before you mail your return package to eliminate confusion. All return shipping charges must be prepaid. We do not accept COD deliveries.
Does Buy One Get One automatically reflect in cart?
Please note: Promotional discounts such as Buy One Get One or promo prices will automatically reflect in your cart.
Does rue21 offer returns?
In-Store: rue21 offers free and easy in-store returns or exchanges for online purchases at any rue21 store! Please ensure you have the items you’d like to return along with your original packing slip.
Who owns rue21.com?
Welcome to www.rue21.com. This website is owned and operated by New rue21, LLC. (“rue21”, “we”, “our” or “us”). Please read these Terms of Use (“Terms”) carefully as they explain what you can and can’t do on our websites, mobile applications, and social media sites (“Sites”).
Where is rue21 located?
The Sites are administered by rue21 from its headquarters in Pennsylvania. These Terms will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to any principles of conflicts of laws.
Is RUE21 a liability?
OUR SITES AND ALL CONTENT AND SERVICES CONTAINED THEREIN ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED OR ANY GUARANTY OR ASSURANCE THE SITES, CONTENT OR SERVICES OFFERED THROUGH THE SITES WILL BE AVAILABLE OR PERFORM AS DESCRIBED OR THAT THE SITES OR CONTENT ARE ACCURATE OR ERROR FREE, THAT DEFECTS THEREWITH WILL BE CORRECTED, OR THAT OUR SITES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. RUE21 IS NEITHER RESPONSIBLE NOR LIABLE FOR ANY MALICIOUS OR UNAUTHORIZED CODE AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOU HAVE APPROPRIATE SCANNING AND PROTECTIVE MECHANISMS FOR THE SECURITY OF YOUR EQUIPMENT, PROGRAMS OR INFORMATION. BY USING OUR SITES YOU ACKNOWLEDGE THAT YOUR USE IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS THAT YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THE SITES. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, RUE21 AND OUR DIRECTORS, OFFICERS, EMPLOYEES AND RESPECTIVE SUCCESSORS AND ASSIGNS, DISCLAIM (a) ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO OUR SITES, CONTENT, AND ANY SERVICES OR PRODUCTS OFFERED THROUGH THE SITES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (b). LIABILITY FOR ANY AND ALL LOSS, DAMAGE, COST AND EXPENSE OF ANY KIND, DIRECT AND INDIRECT, IN CONNECTION WITH OR ARISING FROM THE SITES, CONTENT, OUR TERMS AND/OR YOUR OR ANYONE ELSE’S USE OF THESE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY AND PUNITIVE DAMAGES, REGARDLESS OF THE FORM OF ACTION OR BASIS OF THE CLAIM, WHETHER OR NOT ANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF ANY LIMITATION OF DAMAGES OR LIABILITY IS PROHIBITED OR RESTRICTED BY LAW, WE SHALL BE ENTITLED TO THE MAXIMUM DISCLAIMERS AND LIMITATIONS PERMITTED; HOWEVER, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED FIVE HUNDRED DOLLARS ($500). BOTH PARTIES AGREE THAT FIVE HUNDRED DOLLARS ($500) IS A REASONABLE ESTIMATE OF THE MAXIMUM DAMAGES, IF ANY, WHICH MAY RESULT FROM USE OF THE SITES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OF WARRANTIES OR LIMITATIONS ON DAMAGES, SO SOME OF THESE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
What does it mean when an order is cancelled on rue21?
If an item is canceled from your order, it means the item is sold out. rue21 does not charge you for your order until your merchandise ships. Orders with canceled item (s) could result in a pre-authorization hold from your financial institution for the original order amount.
What is a pre-authorization hold on rue21?
Orders placed with a credit card may see a pre-authorization hold immediately after hitting “Submit”. This is typically held by your financial institution in anticipation of rue21 shipping your order. rue21 will settle on the hold when your merchandise ships.
Where are rue21 emails filtered?
If you have a Gmail account, rue21 emails may be filtered to the Promotions folder.
Does rue21 charge for preauthorization?
You are seeing a pre-authorization pending hold on your statement. rue21 does not charge you for your order until your merchandi se ships. Orders that have been canceled could still result in a pre-authorization hold. This will be removed by your financial institution approximately 3-5 business days (Monday - Friday). Please contact your financial institution for more information.
Who is eligible for Rue21?
The following individuals are eligible to participate in the Program: (1) employees of rue21, its parent company, subsidiaries, affiliates; (2) Company contracted advertising and promotion agencies; and (3) “immediate family members” of Associates which include spouses and any dependent children living in the same household. Dependent children are defined as any child up to the age of 25, still in school and living within the parent’s household and financially dependent upon the parents.
What is the RUE21 program?
The rue21 rue rewards Program (the “Program”) is a voluntary financial incentive program that allows you to earn points for merchandise purchased and receive rewards which can be used on future purchases. Not only does it allow you to earn rewards, but provides access to member-only bonus point events, special sales, and birthday gifts too!#N#rue21 may collect and retain the above-referenced categories of information from members, along with their Internet or other electronic network activity information including browsing history, search history and interactions with website/applications. rue21 may use inferences drawn from the information identified above to create a profile about the customer reflecting preferences, characteristics, trends, behavior, and attitudes.#N#rue21 generally does not assign a monetary or other value to Program members’ personal information, which rue21 uses only in accordance with our [Privacy Notice]. To the extent that California law requires that a value be assigned, rue21 values the personal information collected from Program members in relation to rue21’s use of such personal information to track and reward its customers based upon frequency of purchases and in connection with its marketing activities. Based on its own estimates of anticipated revenue generated through such marketing activities, the anticipated costs of collection, storage, and use of such information, and other relevant factors permitted by law, rue21 values Program members’ personal information as being equal to the rewards provided by rue21 to members through the Program.
How many points do you get for every $1.00 spent on rue21?
Shop rue21 stores and for every $1.00 USD spent (pre-tax and net of discount), you earn 10 points. Once you have spent $75.00, you earn 750 points. Upon achieving 750 points, you automatically earn a $5.00 reward good toward future purchases of merchandise either in-store or online.
Rue 21 Free Shipping Policy
Paying for extra shipping cost at Rue 21 won't be your worry anymore because in February Rue 21 will cover all the standard shipping fees of customers' order at rue21.com. When shopping at rue21.com, customers no longer have to bear the burden of extra costs. Moreover, Coupert will keep offerring customers the newest coupon codes of rue21.com.
Rue 21 Return Policy
rue21.com provides a 30-day return policy (from the date of receipt), which only applies to store credit. Rue 21 At present, free returns are not provided, and all return shipping costs are borne by the customer.
About Rue 21
When you shopping, do you have the puzzle that I want to buy the product, but it’s so expensive! Rue 21 brings together a variety of high-quality products. They often publish some coupon activities, you can buy what you love at a very low price. Therefore, they have won unanimous praise from customers.
What do you need to return an item by mail?
When shipping a return by mail, please follow these guidelines: Items must be returned in their original condition, with original packaging with all tags attached. Item packaging may include hangers, plastic wrap, boxes, warranty cards, accessories, and dust bags. Each item must be returned to a specific location.
What is a non returnable item?
Non-Returnable Items. Non-returnable items are listed as “Final Sale ”. Final sale items are not eligible for return and will not appear in your eligible items for return. We let you know when an item is a final sale, by noting it in the product description and it may also be noted on your packing slip.
Can you return items to a specific location?
Each item must be returned to a specific location. Please ensure only the items listed on your return label are included in the return package. Do not include other items.
