Does Rocky boots have lifetime warranty?
Warranty. Rocky® is a federal registered trademark of Rocky Brands, Inc. All Rocky Products have a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. This warranty also covers Gore-Tex® bootie liners against leakage for 1 year.
Do Rocky Boots break in?
Just as good as any of these for half the price… I've had these for 6 months now and while they do take up to a week to really break-in, once they do, they're comfortable and light, especially for a sturdy boot they are… Getting this boot looks like it's going to be the best 100 bucks I spent this year.
Can you resole Rocky boots?
No. Rocky Brands no longer offers resoling or any other repairs on our products. If your boots are within out 1 year manufacturing and material defect warranty, please see the returns/warranty section of our frequently asked questions.
How do I contact Rocky boots?
Our Customer Service Representatives are available now to help. Email us or call by Phone: 1-800-251-3388.
How good are rocky boots?
They offer a pretty good fit, are mostly waterproof, have a tough and very grip-able sole, they're warm, and are pretty comfortable. Plus they're attractive. I like the look of a brown leather boot. While the fit is good, it's not perfect.
What kind of warranty does Rocky boots have?
1-yearAll Rocky Products have a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. This warranty also covers Gore-Tex bootie liners against leakage for 1 year. All boots with Rocky VP waterproof construction are guaranteed waterproof for 1 year.
How much does Resoling boots cost?
approximatelY0 $80 to $150The cost of resoling your boots can range anywhere between (approximatelY0 $80 to $150 depending on the boot and the extent of labor that is required. Please note, this can and does vary depending on cobbler, boot, and requested service.
Is it worth getting shoes resoled?
"It depends if you like the shoes," he said, and then explained his simple rule: "If the upper part of the shoe dries out or starts cracking, then it's not worth repairing. But if the uppers are fine, the bottoms can always be fixed." The same thing holds true if you're talking about a $100 pair of shoes.
How do you tell if a boot can be resoled?
Run your finger across the outsole to check for wrinkles/softness. If there are any holes, you've gone as far as you can go in these outsoles. At this point your boots are no longer waterproof and could be damaged beyond the outsole.
How do you break in tough leather boots?
1:248:38How to Break in Work Boots Fast: 10 Proven Methods - YouTubeYouTubeStart of suggested clipEnd of suggested clipThen you dip your new pair of leather work boots into the bucket. And soak them for around 30MoreThen you dip your new pair of leather work boots into the bucket. And soak them for around 30 minutes the goal here is for the water to penetrate. And hydrate the leather fibers.
How do you break in new boots?
New boots can take around 80 to 100 hours to break in. That being said, don't subject yourself to wearing your boots for 4 days straight and expect your feet to be happy with you. Instead, space this time out to about 2 to 3 hours a day and keep a second pair of boots to change into.
How do you break in leather boots?
Start With the Right Size. Forget what you've heard about the leather stretching — there's nothing you can do about a pair of boots that's too small, back-to-front. ... Wear Thick Socks — Inside. ... Slap on a Band-Aid. ... Bring Your Old Boots With You. ... Give It a Break. ... Work the Bend. ... Scuff Up the Heels. ... Treat Your Leather.More items...
How do you break in new cowboy boots?
How to Break in New Cowboy BootsWear your boots. The more you wear your cowboy boots, the better they will adapt to your feet. ... Double up your socks. When you're breaking in your boots, wear two pairs of socks. ... Put a bag of frozen water in your boots. ... Use a boot stretcher. ... Pick up some boot stretch spray.
IF YOU PURCHASED THROUGH ONE OF OUR AUTHORIZED ROCKY BRANDS DEALERS
We require that you return any items purchased from an authorized dealer to that particular merchant.
IF YOU PURCHASED THROUGH ONE OF OUR BRAND WEBSITES
We just need to get a Return Authorization Number (RMA) to ensure your return and credit is properly routed in our system. Requesting your RMA is quick and easy and you may obtain this by one of the following methods:
Are Online Returns Free?
Absolutely! We understand buying prior to trying something on can be a hesitation; thats why we offer Free Returns on all USA orders! To begin your return process please Click here PLEASE NOTE: Original shipping fees are not eligible for refunds or reimbursements.
Can I return my boots without a Return Authorization Number (RMA)?
No. For security reasons, returns without a Return Authorization Number will be refused and returned to the sender. To request a Return Authorization Number, click here
How do I get a Return Authorization number to return my Rocky boots?
To request a Return Authorization your product must be within warranty and have proof of purchase. If your purchase originated through an authorized Rocky Brands Dealer, you must return your product to the place of purchase. If you purchased through one of our websites please use our online RMA Request form.
Is it safe to use my credit card on your website?
All Rocky Brand sites are backed with sophisticated technologies that allow your personal and credit card information to flow through our site in a secure and protected method. Additionally, we have processes in place that block and shut down fraud orders.
Is it safe to use my debit card online?
Yes. And please note: If you choose to pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.
Does Rocky Brands charge sales tax?
We value our customers at Rocky Brands and we make every effort to calculate sales taxes on your internet purchases correctly. Your purchase is not exempt merely because it is made over the Internet or by other remote means.
Should I receive an order confirmation email after my order has been placed?
Yes, you should. If you do not receive a confirmation in your email inbox please check your “Junk, Spam or Deleted” Folder. Please check these folders, prior to contacting our Customer Service Department.
How long is the Rocky waterproof warranty?
All Rocky Products have a 1-year, limited warranty in normal use against any manufacturing flaw (s), defective materials and workmanship. This warranty also covers Gore-Tex bootie liners against leakage for 1 year. All boots with Rocky VP waterproof construction are guaranteed waterproof for 1 year. All boots with Rocky waterproof construction are ...
How to contact Rocky Brands for return authorization?
If footwear was purchased directly from Rocky Brands please contact 1-866-442-4908 to obtain your return authorization number.
Does Rocky warranty cover toes?
The Rocky warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer.
How long is the warranty on Rocky boots?
All Rocky Products have a 1-year, limited warranty in normal use against any manufacturing flaw (s), defective materials and workmanship. This warranty also covers Gore-Tex® bootie liners against leakage for 1 year. Rocky VP Waterproof technology is covered from leakage for 1 year. All boots with Rocky waterproof constructions are guaranteed ...
How long are Rocky boots waterproof?
All boots with Rocky waterproof constructions are guaranteed waterproof for 6 months from date of purchase. The Rocky Boot warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer.
How long does it take to get a refund for a resale?
If you are not completely satisfied with your purchase, you may return unworn merchandise within 30 days of receipt for a prompt refund. The 30-day period starts from the date your package was delivered. You will need the order number and billing zip code of the order you are making a return for. This can be located in the confirmation email you received when placing your order.
Use of Site
By use of this Rocky Brands (“Rocky”) website (the “Site”), you agree to all of the terms, conditions, and notices contained or referenced in this Site (the “Terms and Conditions”). If you do not agree to these Terms and Conditions, do not use this Site. Rocky reserves the right to update or revise these Terms and Conditions.
Copyright
The entire content of this Site is protected by copyright. You may not copy, distribute, or create derivative works from any part of this website (including its graphics, pictorial matter, and text) without the prior written consent of Rocky unless otherwise expressly permitted by the Site.
Trademarks
ROCKY ® and the Ram’s Head Design; Durango with cowboy design; Georgia with Eagle design are registered trademark of Rocky.
No Confidentiality
Should you choose to contact Rocky through the “Contact Us” link with any information, feedback, data, questions, comments, suggestions or the like regarding the content of this Site, the content of any such response shall be deemed not to be confidential and Rocky shall be free to reproduce, use, disclose and distribute the response to others without limitation or compensation, provided that Rocky will always comply with its Privacy Policy posted on this Site.
Rocky Mail Sections
Should you submit your contact information through the “Rocky Mail” link, or should you choose to leave the checkmark in the box next to the words “subscribe to the Newsletter” when contacting Rocky through the “Contact Us” link, you agree to receive periodic promotional emails relating to product information, coupons, and discounts offered by Rocky and the wholly owned subsidiaries of Rocky Brands, Inc.
No Guarantee of International Service or Compliance
This Site was designed for and is operated in the United States. If this Site is viewed internationally, you are responsible for compliance with applicable local laws.
Disclaimer of Warranties
The material in this web site is provided “as is,” without any kind of warranty. The material on this web site is not a warranty as to any product or service provided by rocky outdoor gear, rocky brands, inc., or any of the rocky brands, inc. Subsidiaries. Warranties, if any, accompany the product or service when purchased by a customer.
How to contact Rocky Brands for return authorization?
If footwear was purchased directly from Rocky Brands please contact 1-866-442-4908 to obtain your return authorization number.
How long is Rocky's warranty?
All ROCKY® Products have a 1-year, limited warranty in normal use against any manufacturing flaw (s), defective materials and workmanship.
Does Rocky warranty cover toes?
The Rocky warranty does NOT cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer.