Return-Policy.org

rogers phone return policy

by Wyatt Windler Published 2 years ago Updated 1 year ago
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How long do you have to return a phone to Rogers?

“If you purchase a device (smartphone or tablet) via Rogers.com or with one of our customer service specialists over the phone or online, you now have up to 30 days to return it if you've changed your mind,” the carrier said in a community forum.

How do I return my Rogers phone?

You can return your phone to any participating Rogers store, or by calling Customer Care. If you're upgrading to a new device at one of our retail stores, you can return it at that time.

Can I return my new iPhone Rogers?

Return period: In store purchase at a Retail store - Within 15 days from purchase date. Purchases made online and over the phone - Within 30 days of shipment of the device. Purchases ordered with Pro On-the-Go and Express Pickup - Within 30 days of receiving the device.

Do I have to give my phone back to Rogers?

You must return phone in good working condition (must power up to the home screen, accept a charge, and have the ability to perform a factory reset; LCD/touchscreen must be functioning and cannot have any dark spots, blemishes or broken and/or cracked glass; all accounts and passwords must be removed and/or turned off; ...

Can I return a phone I just bought?

A device condition check will be completed to ensure no damage to the device. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.

Can I return a phone on contract?

You have the right to cancel a service contract whenever you like. However, you will pay a penalty for contract cancellation. This penalty varies by the operator but is usually a percentage of the monthly bill multiplied by the number of months left in the contract.

How much is Rogers refunding?

How are you calculating the credit? Based on the wireless service plan you had on April 19th, you'll receive a credit equivalent to the cost of one day's service fee. If you have any discounts on your wireless account, the credit will be based on the before-discount cost of your service plan.

What is device return option?

When you activated your smartphone with Bell Mobility you opted in to the Device Return Option (DRO) program (formerly Pay Less Upfront). The program states that when your term has ended, you can either keep your smartphone or return it in good working condition at a Bell store.

Can I return my Rogers equipment to a store?

Re: Returning Rogers Equipment - Cable and Internet Return the equipment to a Rogers store that will accept it (them) and provide you with equipment return receipts.

Do you have to return your phone when you upgrade?

If you pay your phone off in FULL, then you can keep the phone. If you want to upgrade after the 18 months but before the phone is paid off, then you must return the phone. This is a user to user forum. I am a user, just like almost everyone else on the site.

What happens when your phone is paid off Rogers?

Yup, if you're on a subsidy tier plan (ultra, premium plus, premium, smart) and your device is paid off, you're still paying the same monthly amount for the plan so in essence Rogers is getting whatever your monthly subsidy was as profit.

What is upfront edge at Rogers?

Like Telus' 'Bring it Back' and Bell's 'Pay Less Upfront' programs, Upfront Edge allows subscribers to pay less money upfront on a new device when they sign a new two-year contract and agree to return their device at the end of their term or pay a predetermined fee to keep the handset.

Can I return my Rogers equipment to a store?

Re: Returning Rogers Equipment - Cable and Internet Return the equipment to a Rogers store that will accept it (them) and provide you with equipment return receipts.

Where do I return my cable box?

Visit theupsstore.com/tools/find-a-store to find a UPS Store near you. You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.

How much is Rogers refunding?

How are you calculating the credit? Based on the wireless service plan you had on April 19th, you'll receive a credit equivalent to the cost of one day's service fee. If you have any discounts on your wireless account, the credit will be based on the before-discount cost of your service plan.

Does Rogers take back cable boxes?

Cable Recycling The following are cable devices and cable-related accessories that can be returned to Rogers: Video playback and recording systems, such as Rogers set-top boxes, including standard or high definition and Personal Video Recorders (PVRs).

When does the warranty period start on a wader?

The warranty period begins on the sale date of the original purchase. In the event that waders are replaced under warranty, the original warranty date will still apply. Example: Original wader purchased on 1/1/2020, and replaced on 9/1/2020 due to defect. The replacement waders are under warranty until 1/1/2021.

How long does it take to return a crimped package?

The item must be unused, in the original packaging, with tags attached, and returned within 30 days of delivery. If manufacturer packaging must be damaged to access the item (e.g. crimped/sealed packaging), the item will no longer be considered New/Unused and will not be eligible to return.

How to return a Rogers product?

Review the Terms and Conditions for Returning Merchandise. Log in to your Rogers Account. Locate your Sales Order in PURCHASE HISTORY, and click the REQUEST A RETURN button.

Can you return a defective item?

PUT SIMPLY. . . If an item is Defective, we can only return it for an identical exchange. If the item is no longer available, we will apply Store Credit to your account. Refunds are not issued for defective items.

Does Rogers wader have a warranty?

Rogers Sporting Goods brand waders have a (1) Year Repair or Replace Warranty, covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer, normal wear-and-tear, or waders used in a commercial setting.

Can you return waders outside?

All clothing, boots, waders, etc. must be tried on indoors, without removing tags or damaging original packaging. Once taken outside, the items may not be returned (unless defective). Returning products should be clean and dry. Soles of footwear should be free of debris.

Can you return ammo shipped?

Due to safety regulations, shipped ammunition may not be returned. If you experience functionality issues with ammunition, STOP SHOOTING immediately. Do not dispose of, or shoot, remaining ammunition until directed by the manufacturer. All ammunition functionality issues will need to be addressed by the manufacturer.

What is the purpose of E9-1-1?

Phase One of Enhanced 9-1-1 or E9-1-1 is designed to help 9-1-1 operators react more quickly and accurately in emergency situations. E9-1-1 provides emergency operators with the phone number of the caller and the location of the wireless network antenna receiving the call but not the caller’s exact location. The caller must still provide this information. The caller’s phone number allows the emergency operator to re-establish contact with the caller if the connection is lost. The wireless network antenna location helps emergency operators identify the most appropriate emergency services to dispatch.

What is UGC service?

“User-Generated Content Services” or “UGC Services” refers to any services that allow an end user to post, upload or generate content online to be shared with a limited or unlimited number of recipients and may include, without limitation: news groups, online forums, message boards, chat programs, wiki’s, photo sharing services, customer review sites, video sharing services, blogs and web hosting.

How is airtime charged?

A one-minute minimum charge applies to every completed call (made or received). The airtime for the entire call is charged based on the applicable rate at the beginning of the call. Airtime charges (plus long distance, if applicable) apply to completed or answered calls from the moment you press SEND until you press END and includes the ring time. For international calls or while roaming, you may be charged regardless of whether the call is completed.

What does it mean to transfer your service to another provider?

Transferring your Service(s) to another service provider is a cancellation of the applicable Service(s) and an Early Cancellation Fee may apply if the transfer results in the cancellation of a Term Service before the end of its Term. Any Service remaining on your account may be removed and/or transferred to a comparable Service plan if the Service or pricing becomes unavailable as a result of the transfer.

What is a 9-1-1 call?

9-1-1 calls are automatically routed to the most appropriate public safety agency. When calling 9-1-1 always provide your name, wireless phone number and the specific location you are calling from. And remember, it’s important to speak clearly. Unlike wireline-based 9-1-1, the emergency operator does not necessarily know your actual location until you provide this information. Stay on the line for as long as the 9-1-1 operator requires. Calls to 9-1-1 are free so take all the time that you need. Leave your handset turned on after hanging up in case the 9-1-1 operator needs to call you back. Please do not program 9-1-1 into your speed dial. This can lead to accidental calls that take up valuable emergency resources.

What does "your" mean on Rogers?

Except where otherwise indicated, “you” and “your” means you and every person who uses the Services through your account.

What is Rogers indemnification?

You will indemnify and hold harmless the Rogers Parties from and against any claims, losses, damages, costs and expenses (including, without limitation, reasonable legal fees and other litigation expenses) incurred by the Rogers Parties relating to your violation, alleged violation or misappropriation of any intellectual property, industrial, contractual, privacy or other rights of a third party or any alleged libel or slander by a third party against you.

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