Full Answer
Can I return items purchased as a gift to Ross-Simons?
Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Step #1: Call for a Return Authorization Number (RA#).
What is the return policy for unused merchandise?
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists.
How do I return a package to Ross Simons?
Ship your package via USPS REGISTERED MAIL and request a return receipt, which will assure you that your package has arrived at Ross Simons. Merchandise returned is the responsibility of the sender until it is signed for by Ross- Simons. All jewelry and diamonds will be inspected by our gemologist prior to the refund being processed.
Is Ross-Simons a good brand?
Additionally, there are also negative reviews on their Trustpilot page. Ross-Simons is ranked with a 2.1/5 star rating out of over 140 reviews. Some buyers have noted that the quality is poor, as some gemstones have either fallen out or were a lot smaller than anticipated.
Does Ross-Simons have free returns?
30-Day No-Risk Return Policy & Guarantee If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise for a refund, credit or exchange (minus shipping & handling).
Can items be returned to Ross?
The Ross return policy gives you 30 days to change your mind. With a receipt, you can return items for up to 30 days. You'll get your money back in the form of your original payment. TIP: If you pay with a check, it will take 5 days to issue your refund.
Is Ross and Simons a reputable company?
Ross-Simons has a consumer rating of 4.86 stars from 13,267 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Ross-Simons most frequently mention great selection, customer service and beautiful jewelry. Ross-Simons ranks 2nd among Engagement Rings sites.
How do I contact Ross-Simons?
You can contact Customer Service online. You can call us at 800-835-0919. You can also write us at: Ross-Simons, Customer Service, 9 Ross-Simons Drive, Cranston, RI 02920.
What is a Ross return?
The RoMedic ReTurn 7500 is a Patient Transfer System designed to aid carers with sit to stand transfers, short distance transfer and re-positioning. Ross Return 7500I Patient Transfer System quantity.
How long do Ross returns take?
Items that have been used, worn, washed or damaged in any way will not be eligible for a refund or an exchange. If items have been paid for with a check, Ross requires that the consumer wait five days for the check to clear before a refund will be issued.
Does Ross-Simons sell real jewelry?
Ross Simon is one of the oldest hallmark Jewelry selling retail stores. This brand is popular among many people. They sell varieties of jewelry in their stores such as gold, silver, and diamond. The jewelry at their store is real and is made up of real metals.
How long has Ross-Simons been in business?
Ross-Simons dates back to 1952, when the first shop opened in Providence, Rhode Island. Today, there are retail stores up and down the east coast, as well as two outlets. While apparently unrelated to the Phipps Plaza closure, Ross-Simons is in the midst of a significant brand overhaul.
Does Ross sell real jewelry?
So yes, Ross Jewelry does sell and have jewelry ranging from gold to silver jewelry. They even have different kinds of jewelry under the main categories.
Can you return clothes without tags but with receipt?
Receipt. A receipt is also necessary for a return and especially when there is no tag. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for.
Can I return to Marshalls without a receipt?
Returns with without a receipt are only eligible for store credit. Valid ID (drivers license, military ID, state issued photo ID card), name, address and signature are required for returns without a valid receipt or gift receipt. Your signature may also be required.
Can I make a return at any Burlington?
Burlington allows customers to return their items only to a store. To do it properly, you must follow these steps: Pack the items in their original packaging. Go to the nearest Burlington store.
What is store credit?
noun. (Retail: Customer accounts) A store credit is a document offered by a store to a customer who returns an item not eligible for a refund. It can be used to buy other goods at the store. You may exchange merchandise or receive store credit in the amount of the item's last sale price.
What is your return policy?
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists.
What should I do if my order arrives damaged or incomplete?
E-mail Customer Service or call us at 800-835-0919. We will advise you on how to return/rectify the specific issue you may have.
What is your return policy for international orders?
If for any reason you are not satisfied with your purchase, please contact us at customerservice@ross-simons.com or 800-835-0919. Please mention "International" in the email subject line. We will provide you with further instructions on where returns should be shipped and the amount you will be refunded.
What is your exchange policy?
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise for an exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists.
Exchange Instructions
To ensure that your exchange is processed according to your instructions, please e-mail Customer Service or call us at 800-835-0919 for a Return Reference number (RETURN REF#) and provide exchange information. This number will ensure that your exchange is processed correctly and in a timely manner. Please click here to print an exchange form.
Can I return a product that I received as a gift?
Yes, refunds are credited to the purchaser. Alternatively, a gift recipient may elect to return their gift for a merchandise credit. Please allow 2-4 business days for returns processing through our facility. Please contact Customer Service by phone at 1-800-835-0919 or by email at customerservice@ross-simons.com for further return instructions.
How long does it take to get a refund from Ross Simons?
According to the Ross-Simons return policy, customers may return their orders within 30 days of receipt in order to get a full refund. Merchandise must be in its original condition. On some occasions, Ross-Simons may deduct a $5 return shipping fee from your return.
How to contact Ross Simons?
If you have questions that were not answered in this Ross-Simons jewelry review, you can contact the company through: 1 customer service Ross-Simons phone number: 800-835-0919 2 Email: customerservice@ross-simons.com 3 Filling out their message form on their website
What is Ross Simons jewelry?
Ross-Simons jewelry is organized metal, stone, or by collection. From stunning drop earrings and woven necklaces to bold statement rings, this Ross-Simons jewelry review will highlight their bestsellers in this feature.
What is Ross Simons?
About Ross-Simons. Ross-Simons is one of the oldest jewelry stores on the market today, dating back to the 1950s. Selling high-quality trinkets and precious gems, Ross-Simons Jewelry sells various collections of bracelets, earrings, necklaces, rings, and more. The brand’s designs have been featured in several notable publications ...
When was Ross Simons founded?
Founded in 1952 in Rhode Island, the first-ever Ross-Simons jewelry store opened with the help of its founder, Sidney Thomas Ross. Its mission was to create high-quality jewelry for an affordable price. The company quickly expanded, as they opened more stores in 1965 and 1975, with the addition of their first Ross-Simons catalog mailed in 1981.
Does Ross Simons have a sale warehouse?
This Ross-Simons jewelry review found that the company has a sale warehouse where customers can save up to 79% on select items. They also have a sale on hoop earrings, in which buyers can receive up t o 60% off.
Does Simons have men's jewelry?
Men can have some sparkle, too, as Simons has a various collection of men’s jewelry to choose from. This Men’s Sterling Silver Pendant Necklace is a stunning choice within their jewelry selection for men.
Miscellaneous information related to our refund policy
Take advantage of free returns from anywhere in Canada (some exceptions may apply).
Changes to Information on our Website
Dates of the current offers, prices and availability of goods on the website may be changed without notice. We work hard to show only the available articles and to resupply stocks regularly. However, it may happen that we run out of stock of certain colours or sizes of items in our inventory when the order is placed.
Sales Tax
In Canada, Simons collects sales tax for products ordered on this website. The rate of sales tax that will apply to an order is dependent on the delivery address of the order.
