You will be required to obtain an RMA Number in order to make a product return. Shipping charges are not refunded. Please note that all custom orders, bulk orders or facility orders, or built to order and are excluded from the 30 day return option.
What is the return policy for your products?
We offer a 30 day return policy on all products. Any products returned that are not defective are subject to a 20% restock fee. You will be required to obtain an RMA Number in order to make a product return. Shipping charges are not refunded.
What happens if no one returns to the stove?
If no movement is detected, it will start counting down and turn the power to the stove if nobody returns to the kitchen within that pre-set time. The factory default in the Automatic Mode, (safest cooking mode) is 5 minutes. This time setting can be changed to as little as 30 seconds, like other settings, by using the Secure Key.
Why choose stove Guard International?
Stove Guard International is protecting kitchens across north america, one stove at a time! With our intelligent stove guard we can practically eliminate cooking fires that are the No. 1 cause of home fires. Our mission is to ensure that no more lives will be lost to cooking fires.
What is a stove guard?
How does a cooktop work?
How long should I hold my oven?
I don’t want to come back into the kitchen every 5 minutes. A. A function called HOLD can be enabled to allow an extended time away from the range during baking or cooking. HOLD time can be set to any increment of minutes. However, it is highly recommended that this time not exceed 30 minutes for safety purposes.
How long to set auto cook time on cooktop?
A. CookStop has an AUTO time feature that can be increased or decreased. However, it is strongly recommended not to set AUTO time for longer than 8 or 10 minutes for safety purposes.
What is the function of a cooktop?
A. CookStop uses a motion sensor to monitor movement in the cooking area. The absence of motion (when the person cooking leaves the kitchen) starts a countdown called AUTO time. AUTO time shuts off power to the range if no one returns.
Why is the Cooktop key locked?
A. CookStop was designed so that settings can be locked and tamper-proof. Settings are made using the secure key and cannot be altered without the key itself. A situation in which a locked setting would be used is when an older adult is having trouble remembering to turn the stove off. Alternatively, CookStop can be programmed so that the user can make changes to certain settings without the key but not to all of the settings. This is useful if a user needs to control the HOLD time while cooking.
Is a cooktop a reactive or proactive system?
A. First, it is excellent that you have these already in place. The difference between our system and others is that CookStop is a proactive system that can prevent unattended fires from starting in the first place. Reactive systems are designed to respond only after a potentially dangerous event (smoke or flames) is already underway. Our recommendation would be to use both types of systems, which provide security benefits from multiple levels of protection. Safety devices like smoke alarms, sprinklers, and fire extinguishers are all useful in preventing damage to property and life.
Is a cooktop a luxury timer?
CookStop is not a luxury timer — it is a fire safety device. Many see that helping save lives and property outweighs a small level of inconvenience while people get accustomed to its presence. Q. We have installed hood suppression systems/smoke alarms/sprinklers in all of our kitchens.
Does a cooktop use batteries?
A. CookStop does not use batteries. If there is a power outage, your programmed settings are restored with the power. The clock will hold the time and date for approximately 5 days with no power to the unit. See our Common Setup Tasks for setting the time and date.
What is a stove guard?
Stove Guard International is protecting kitchens across north america, one stove at a time! With our intelligent stove guard we can practically eliminate cooking fires that are the No. 1 cause of home fires. Our mission is to ensure that no more lives will be lost to cooking fires.
How does a cooktop work?
CookStop uses patented Motion Sensing Technology to monitor movement in the cooking area. Once you power on your stove, the motion sensor goes into action, watching for movement in the cooking area. If no movement is detected, it will start counting down and turn the power to the stove if nobody returns to the kitchen within that pre-set time.
