Superdry Refund Policy
- A refund will be issued if an exchange is not possible.
- From the day of receiving returns, it may take 7-10 business days for Superdry to process a refund.
- A confirmation email is sent, once your refund is processed.
- The refund procedure may take 5-10 business days to credit in your account.
- You will get your refund in the original payment mode.
Full Answer
How long do I have to return an item to Superdry?
Items must be returned within 28 days of the order date; 2. Items must be purchased from an official Superdry retail store or Superdry.com.au and still hold the original receipt for proof of purchase (please use Store Locator to find your preferred Superdry retail store).
Can I return items purchased online to cult or Superdry?
You may return items purchased online to any of our official Cult or Superdry stores in the U.K within 28 days of receipt for an exchange or store credit**, items you wish refunded must be returned to us by post to the above address.
How do I purchase items from Superdry?
Items must be purchased from an official Superdry retail store or Superdry.com.au and still hold the original receipt for proof of purchase (please use Store Locator to find your preferred Superdry retail store). Proof of purchase can be in the form of a confirmation email or bank statement or PayPal proof of purchase;
Can I Return my Afterpay order?
Afterpay returns. You are more than welcome to return your Afterpay order online or in store for a refund provided it meets with our returns conditions above. Your Afterpay balance will be reduced to reflect the new order total once the refund has been processed. Refunds can take up to 5 business days once processed.
How long do you have to return Superdry?
within 28 daysIf you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition* within 28 days of receipt. We will issue a refund upon receipt and examination. Items should wherever possible be returned in their original (or similarly robust) packaging with a completed Returns Form.
Can I return online orders to Superdry?
We are confident that you will be happy with your purchase, however if for any reason this is not the case, we offer the option to return for all items purchased directly with us (either online at superdry.com.au or in-store) within 28 days of the order date.
Does Superdry refund?
We will issue you with a refund within 14 days of the earlier of receipt of proof of posting of the Products or the date that we receive the Products, including the cost of delivering the Products to you. We issue refunds via the payment method you used to place the order.
How do I return a parcel to Superdry?
There are 3 quick and easy ways to return your Superdry parcel:Use our app or book online. then simply drop it off at a ParcelShop or Locker. ... Book your Superdry return online or via the app and arrange a courier collection. ... Return your parcel in person at a ParcelShop.
Does Superdry ship to the US?
There are some countries we ship to for free. If you would like to place an order and arrange for a delivery outside of Canada, we also offer free delivery within the UK, North America (Canada, Mexico and the USA) Australia and Europe.
How do I return parcel connect?
Simply drop off your return to a Parcel Connect location in your area, or have it collected from home. Return items to Asos for Free with Parcel Connect. Please refer to the retailers website for terms and conditions on returns.
How do I return something to Superdrug?
Returned items must be unused and in their original packaging. This excludes the Superdrug Own Brand 100% Satisfaction Guarantee. You can either return your items to your local store or send back to us using the Free Post Label. Your Free Post Label can be found in your Order History under My Account when you log in.
Do students get discount at Superdry?
Superdry offer students a 20% discount. You can get your discount code with a free UNiDAYS account.
How do I return clothes to next?
To a Next Store - It's FREE to return!...How do I return?Login into 'My Account', then select “Arrange a return” from the menu to book a collection.Attach the returns label to the outside of the parcel. ... Make sure the items are packed securely, with the remainder of the despatch note inside of your parcel.More items...
Can you click and collect at Superdry?
Superdry offers click and collect shipping by shipping online orders to their store where you can pick up your order at a store convenient to your home or workplace.
What countries is Superdry sold in?
All Superdry LocationsAndorra.Australia.Austria.Belgium.Bosnia & Herzegovina.Bulgaria.Cambodia.Croatia.More items...
Can I use my blue light card in Superdry?
Yes! You can use your Blue Light Card in Superdry.
How do I return something to Superdrug?
Returned items must be unused and in their original packaging. This excludes the Superdrug Own Brand 100% Satisfaction Guarantee. You can either return your items to your local store or send back to us using the Free Post Label. Your Free Post Label can be found in your Order History under My Account when you log in.
How do I contact Superdry UK?
Phone number: 0333 321 2222.
How do I return clothes to next?
To a Next Store - It's FREE to return!...How do I return?Login into 'My Account', then select “Arrange a return” from the menu to book a collection.Attach the returns label to the outside of the parcel. ... Make sure the items are packed securely, with the remainder of the despatch note inside of your parcel.More items...
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How long does it take to get a refund from Afterpay?
Your Afterpay balance will be reduced to reflect the new order total once the refund has been processed. Refunds can take up to 5 business days once processed.
Does Superdry offer refunds?
Superdry does not offer refunds or returns on these items. What will happen if I return an item purchased with a Gift Voucher? If any product purchased with a Gift Voucher is returned for a refund, the refund amount will be automatically credited to the original Gift Voucher.