shopwss return policy

How do I return or exchange my order?

You can return or exchange new, unworn merchandise within 30 days of purchase date by mail. WSS will cover the cost of one (1) return/exchange shipping label per order. To initiate the return/exchange process, please call us at 844-746-7977 or email us at help@shopwss.com. Can I return my order by mail?

What is the cost of return shipping for DSW products?

For DSW Gold or Elite members, return shipping is free. For all other customers, if you use our pre-paid return label, the costs of return shipping is $8.50 for any number of items and will be deducted from your refund. CAN I EXCHANGE AN ITEM?

How do I contact shopwss customer service?

Please email us at wssmobile@shopwss.com or call our customer service line at 844-SHOP-WSS (844-746-7977). Not valid toward the purchase of Jordan Retros, AJ 1's, Nike Air Force 1's, Ultraboosts, Nike Air Max LHM, Nike Cortez Los Angeles, Converse Platform, Reebok Question Mid or Gift Cards.

How much is the cost of return shipping?

For all other customers, if you use our pre-paid return label, the costs of return shipping is $8.50 for any number of items and will be deducted from your refund. CAN I EXCHANGE AN ITEM? Exchanges can only be processed if you wish to purchase the same item in a different size or color.

Does WSS have return policy?

You can return or exchange your new, unworn merchandise within 30 days of purchase date by mail. WSS will cover the cost of one (1) return/exchange shipping label per order. To initiate the return/exchange process, please call us at 844-746-7977 or email us at help@shopwss.com.

What does WSS shoes stand for?

Warehouse Shoe SaleThe chain, formerly known as Warehouse Shoe Sale, operates in the city of about 70,000 people and in other predominantly minority and urban communities, a business plan that is rare in the retail industry. Advertisement.

Can you return a shoe without a receipt?

Returns made without the original sales receipt or pack slip must be returned using a valid ID and will receive a merchandise credit that is equal to the current selling price. DSW may limit the number of returns permitted without an original sales receipt or shipping invoice.

How much does WSS charge for shipping?

What's WSS's shipping policy? Standard delivery takes 7-10 days and costs a flat rate of $7.99 - or, spend more than $99 and get free shipping on your order!

Does Footlocker own WSS?

Foot Locker Inc. has completed its acquisition of WSS. The retail giant announced today that the WSS acquisition has been completed for $750 million in cash, subject to customary adjustments. According to Foot Locker, WSS will maintain its name and operate as a new brand within the Foot Locker Inc.

Who is WSS owned by?

Its parent company is Eurostar, Inc. The company now known as WSS traces its roots to 1977 when Eric Alon first sold shoes at a swap meet. The first brick & mortar store opened in 1984 and as of 2018, Alon was still with the company in an executive and ownership role.

Can I return shoes if I wore them once?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

How can I get proof of purchase without receipt?

Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...

Can I return shoes without label?

All you need is the receipt. It's faulty, you have the right to an exchange.

Does WSS give military discount?

With respect, honor, and gratitude - Thank you Veterans for your service! As a salute to all Veterans and Military members, please enjoy 20% off your in-store purchase by showing this coupon at the register with your Military ID (active or inactive). *Offer valid in-stores only.

How long do Nike Air Force 1 take to ship?

Standard shipping with Nike ships out your shoes in two to four days. You can expect to get your shoes between three days and a week after submitting your order. Depending on a few factors, like how far you are from the closest warehouse, Nike may decide to ship your order via ground or air.

How do I delete my WSS account?

To be removed from our database entirely, please email us at help@shopwss.com and enter "Remove from Database" as the subject line or call us at 844-746-7977.

How do you know if your shoes are fake?

All authentic sneakers come with an SKU number. You can find the number on the labels inside the shoes. This number should match the one on the box. If these numbers are not identical, then there is a huge chance that you are looking at a fake pair of kicks.

How much is WSS worth?

(“WSS”), a U.S.-based athletic footwear and apparel retailer, which primarily operates on the West Coast, for $750 million.

Is goat a legit website?

GOAT is a heavily moderated marketplace that is very safe to buy or sell your kicks on. They're an established business that have been around for several years now and know the ins and outs of the industry.

Is Snipes a legit site?

Customer service is terrible, Snipes is NOT an authorized dealer for Nike products (spoke to nike) so any product they sell is not under Nike's warranty and CANNOT be verified as authentic. The manager that I spoke to also said they do not get their products from the actual manufacturer.

ShopWSS.com Return Policy

WSS will process a return for your purchase within 30 days of your purchase date.

Returning an Item

We accept returns for UNWORN items within 30 days from your purchase date. Merchandise must be returned in its original condition and original packaging.

Disclaimer of Warranties

The site is provided by ShopWSS.com and the WSS Rewards App - Warehouse Shoe Sale on an “as is” and on an “as available” basis.

Limitation of Liability

ShopWSS.com and the WSS Rewards App - Warehouse Shoe Sale SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR WSS - Warehouse Shoe Sale SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF ShopWSS.com or the WSS Rewards App HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnnification

Member agrees to indemnify and hold ShopWSS and the WSS Rewards App - Warehouse Shoe Sale, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity..

Modifications and Interruption to Service

ShopWSS.com and the WSS Rewards App - Warehouse Shoe Sale reserves the right to modify or discontinue the Service with or without notice to the Member.

Third-Party Sites

Our website and rewards app may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site.

Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources.

Governing Jurisdiction of the Courts California

Our website is operated and provided in the State of California. As such, we are subject to the laws of the State of California, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal, or available for use in other locations.

TABLE OF CONTENTS

This Privacy Policy explains the following information. Please click on each section for more detail.

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect the following categories of personally identifiable information about you that you choose to provide to us when you use the Sites, including when you contact us or respond to our communications, create a new account on our Sites, interact with us on social media, or participate in our events.

2. WHAT DO WE USE YOUR INFORMATION FOR?

Any of the personally identifiable information we collect from you may be used in one of the following ways:

3. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information.

4. HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your information when you place an order or access your personal information on ShopWSS.com and the WSS Rewards App, or otherwise provide us with your information. We offer the use of a secure server.

5. COOKIES AND TRACKING TECHNOLOGIES

"Cookies" are small pieces of information that are stored by your web browser on your computer's hard drive. Cookies are generally used to make our services more convenient and personalized. ShopWSS.com and the WSS Rewards App collects personal information voluntarily and only during website registration.

6. RECEIVING EMAIL PROMOTIONS

To receive promotions, offers, coupons, and other specials, you may subscribe (Opt-In) to the WSS Email Exclusives mailing list for free! You may also select to receive or not to receive offers or other information from ShopWSS.com and the WSS Rewards App upon your registration.

RETURNS & EXCHANGES

DSW will gladly accept returns of most unworn, undamaged or defective merchandise for a refund or exchange.

CHOOSE YOUR RETURN OR EXCHANGE METHOD

Print a label to ship your items back to us and allow up to 7-10 business days to process the refund.

Disclaimer of Warranties

Limitation of Liability

Indemnnification

Modifications and Interruption to Service

Third-Party Sites

Disclaimer Regarding Accuracy of Vendor Information

Governing Jurisdiction of The Courts California

Compliance with Laws

Copyright and Trademark Information

Notification of Claimed Copyright Infringement