SmartBuyGlasses In Review
- About SmartBuyGlasses. SmartBuyGlasses is an online retailer of prescription eyeglasses, sunglasses, and contacts. ...
- SmartBuyGlasses return policies. SmartBuyGlasses offers a 100-day return policy. ...
- SmartBuyGlasses reputation. In general, customers are happy with SmartBuyGlasses. ...
- Alternatives to SmartBuyGlasses. ...
Full Answer
What is the return policy for your designer eyewear?
All of our designer eyewear, prescription eyeglasses and contact lenses are eligible for return within 100 days of receipt of shipment and you can decide whether you prefer to receive a refund or an exchange for another item (s).
Is smartbuyglasses a trusted online prescription lens store?
They’re ranked pretty high in customer satisfaction, as people enjoy fast shipping, easy returns, and responsive customer service. All in all, SmartBuyGlasses is a trusted online retailer of prescription lenses and contacts.
How do I return an item that I purchased?
Please submit a return request and our Customer Service team will provide you with the RMA (Return Merchandise Authorization) number and the address to which the item (s) will be returned. The item (s) must be returned in the original condition and packaging with all included tags and accessories.
Can I return my contact lenses with an RMA?
The RMA number must have been requested before the approved return of any item. Only sealed boxes will be accepted for the return of contact lenses. Fees associated with outward shipping and shipping protection are non-refundable. Additionally, the return shipping fee will be at the customer's expense and non-refundable.
Does the best price guarantee apply to prescription lenses?
Can a manufacturer's defect be a warranty?
Does SmartBuyGlasses have a refund policy?
Can I return my glasses if I don't like them?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
Is SmartBuyGlasses a good company?
SmartBuyGlasses reputation On Trustpilot, the company has an excellent rating of 4.7 out of 5 stars. This is higher than most online eyewear companies. Many customers state that they received a quality product and good customer service.
Is there a return policy on glasses?
If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.
How do I cancel Smartbuyglass?
Until your package hasn't been shipped from our warehouse, you can make changes to your order, including cancellations, by contacting us via email customerservice@smartbuyglasses.com, phone +1 888 979 2177 or via livechat.
Where is SmartBuyGlasses located?
Where is SmartBuyGlasses 's headquarters? SmartBuyGlasses is located in Hong Kong, Hong Kong Island, Hong Kong .
Who is SmartBuyGlasses?
SmartBuyGlasses.co.nz is New Zealand's largest online designer eyewear store, offering up to 70% off normal retail prices for the world¹s top brands like Prada, Ray Ban, Maui Jim, Bvlgari, Spy, Gucci and many more.
Can you return prescription glasses for a refund?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Can I return custom glasses?
Customized sunglasses can't be returned as the pair was made especially for you and by your design. Custom-made products are eligible for returns only in case the item is faulty.
Can I cancel my prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
What lenses does SmartBuyGlasses use?
SmartBuyGlasses offers a wide range of premium quality prescription lenses which cover the refractive indexes of 1.50, 1.61, 1.67 or 1.74 for single, bifocal or progressive vision correction needs. All of the lenses that we offer are either made of CR39 or High Index plastic material.
How good is glasses USA?
GlassesUSA has a B rating on the Better Business Bureau website and a 4.5 (excellent) rating on Trustpilot. Most customers give GlassesUSA favorable reviews. The complaints that have been logged tend to be about returns or exchanges for glasses that have the wrong prescriptions.
Is Frames Direct Legit?
FramesDirect has been accredited with the Better Business Bureau since April 2011, and they currently hold an A+ rating from the organization. The company averages over 4 out of 5 stars, with 393 customer reviews. Trustpilot reveals similar positive reviews for FramesDirect.
Who are visual click?
www.visual-click.com was launched in 2002. It belongs to one of the largest consortiums of opticians in Spain and is composed of professionals with extensive eye care experience, including some of the best opticians and optometrists working in the field.
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Can a manufacturer's defect be a warranty?
Manufacturer's defects also DO NOT include damage or harm arising from product misuse or accident or your own usage of the product. Warranty for defective contact lenses. Disposable lenses are a mass produced item, and although there are strong quality control checks, defects can occur.
Does SmartBuyGlasses have a refund policy?
SmartBuyGlasses offers our customers a world class customer service experience that is easy and hassle-free. All of our designer eyewear, prescription eyeglasses and contact lenses have full refund or exchange policies.
Does the best price guarantee apply to prescription lenses?
The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized United States of America dealer as designated by the official distributor/manufacturer. Colors and sizes must be identical.
Can a manufacturer's defect be a warranty?
Manufacturer's defects also DO NOT include damage or harm arising from product misuse or accident or your own usage of the product. Warranty for defective contact lenses. Disposable lenses are a mass produced item, and although there are strong quality control checks, defects can occur.
Does SmartBuyGlasses have a refund policy?
SmartBuyGlasses offers our customers a world class customer service experience that is easy and hassle-free. All of our designer eyewear, prescription eyeglasses and contact lenses have full refund or exchange policies.
