RETURNS POLICY
- Faulty/ Incorrect Items. The Curated is committed to providing high quality pieces. ...
- Refund Processing Timeframe. Once your return has been received and inspected, we will process your refund. ...
- Late Returns. Your item (s) should be sent back to us within 28 days of receiving you order. ...
- Repeated Returns. ...
Full Answer
What is curated return policy?
Your item(s) should be sent back to us within 28 days of receiving you order. Returns outside this timeframe may be accepted at the discretion of The Curated AS and may only be refunded as a store credit.
What is curated shipping policy?
Curated will pay for the return shipping if the bike is substantially damaged. Curated may encourage you to bring the bike to be professionally packed at a local bike shop and will reimburse the cost of packaging in order to prevent damage on the return trip.
What are the returns policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Can you return anything within 30 days?
California, for example, requires stores to post their Refund Policy in a conspicuous place unless they offer full cash refunds or store credit within 7 days of purchase. If a store does follow this requirement, customers may return items for a full refund within 30 days of a purchase.
Is Curated a good company?
TOTAL SCAM. I could have bought the same boots from another normal retailer that processes timely returns in a transparent fashion, so it was a HUGE mistake to order from Curated. Plus I paid a tip to the customer service rep who helped me, but he's no where to be found now that I want to make a return.
How much do you tip for Curated?
(Curated suggests tips of 5%, 7.5%, or 10%, and Vivas says they are sometimes given much more than that by shoppers who are thankful for their time and effort, especially when their interactions end up leading them to products that cost less than they might have paid otherwise.)
Can a business refuse to give a refund?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
What are my rights when returning goods?
Your consumer returns rights after 30 days. If you don't reject the goods within the first 30 days, and find a fault within the first six months of possessing your faulty goods, you'll need to give the retailer a chance to make a repair or replacement.
What to do if a company is refusing a refund?
How to complain to a company if you didn't get what you paid forComplain to the retailer.Reject the item and get a refund.Ask for a replacement.Write a complaint letter.Go to the ombudsman.
How long do you have to return a product?
If a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How long does it take for the curated to ship?
If the item is in stock and ready to be shipped, please allow 1-3 business days for the order to be processed and on average a further 5-7 business days for delivery.
How long does curated take to ship?
Generally, getting your item will take 7-10 business days, unless you hear otherwise. Please check with your expert if you're interested in expedited shipping. How do I track my order?
Where is curated com located?
San Francisco, CaliforniaWhere is Curated 's headquarters? Curated is located in San Francisco, California, United States .
We Offer A 30-Day Peace of Mind Returns on Most* items.
- Eligible items: We offer returns on items in new condition that are in their original packaging. Items purchased used are not eligible to be returned. Mounted skis / snowboards and rigged fishing products are not eligible for returns. Bikes must be unridden and in their original packagi…
Satisfaction Guarantees
- Your purchase may qualify for 14-day no-questions-asked return. Golf playability guarantee: We're so confident our experts will choose the right clubs for you that if you buy the clubs your expert recommends, we'll let you play them for 14 days. If you don't like them, send them back for a full refund. This guarantee is subject to the following conditions: 1. The item must be a new golf ite…
Warranties and Damage
- Shipping damage: if an item arrives damaged, we will offer a full refund for the item so long as you send it back to us, and subject to our return shipping fees policy above. If a bike needs minor repairs due to damage during transit, we will encourage you to bring the bike to a local bike shop. We will reimburse you for parts and labor costs associated with the repair (according to a provid…