Full Answer
How do I return an item to Tillys?
Take the item to any Tillys store to return it with no additional charges or fees—all you need is the receipt. In case you lost it, the store will not allow you to get a refund. Without the receipt, you can exchange your item for another merchandise of equal value.
What is Tillys'return policy for online purchases?
For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit.
Can you buy cosmetics at Tillys?
Tillys does have a section where you can buy cosmetics and things like sunscreen, hair products, and other beauty finds. Most of these brands that you find for sale are available at other stores.
Can I return an item(s) I purchased online?
Online purchases using Afterpay, PayPal or Amazon can be returned online back to original method of payment. In-Store Returns for Afterpay are accepted for an even exchange only. PayPal and Amazon purchases can be returned in store for an even exchange or Tillys gift card. How do I return an item (s) I picked up in the store?
What is Tillys return policy in-store?
Simply bring the item(s), along with your original (shipping) receipt, and the credit/debit card you used when you placed your order, to any Tillys store. Use our Store Locator to find the Tillys store near you. Online purchases using Afterpay, PayPal or Amazon can be returned online back to original method of payment.
Can u return things to Tillys?
For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit. All sale merchandise ending in .
How do I return something bought in-store?
In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories.
How long does a refund from Tillys take?
within two weeksWhen do I get my refund once I have returned an item? Once we have received the item in our warehouse, we aim to process a refund onto the original payment card within two weeks.
Can I return online Tillys to store?
Yes, you can return most in-store and online purchases to any Tillys store location. Your item does not have to be returned to the same store where it was purchased.
Do you need a receipt to return at Tillys?
A receipt is required for all returns. However, if you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value. If you have further questions or require additional assistance, please contact our Customer Service department.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Can a retailer refuse a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
Does Tillys have free online returns?
For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit.
What does final sale mean?
Final Sale items cannot be returned or exchanged by mail or in store.
Can you return a skateboard to Tillys?
Tillys accepts the return of merchandise with the original receipt and tags attached for up to 60 days after purchase.
What does final sale mean?
Final Sale items cannot be returned or exchanged by mail or in store.
Can I cancel my order on Tillys?
If you need to cancel an order, please contact our customer service department. We are unable to cancel orders that have already begun the fulfillment process.
How do I use Tillys Afterpay?
How do I use Afterpay? Just shop Tillys.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details.
How long does it take to return a BuyBuy Baby product?
The products you buy from BuyBuy Baby can be returned within 90 days of purchase at the store or date of receiving in case of online orders. For the orders made to Canada, the return time is increased to 365 days except for some products. According to Buy Buy Baby Return Policy refunds will be sent to the customer through the same mode of payment that was used during the purchase.
How long does it take to return a baby?
Buy Buy Baby Return Policy is a bit complicated when it comes to the timeline for the return of each product. For some products, the time given is 90 days and for some, it is 30 or 60 days. This is the reason the customers need a clear explanation about BuyBuy Baby Return Policy and when they can return each product and how.
What do you take along with a receipt?
Take along your receipt and a government-issued photo id.
Can you return Tillys afterpay?
You get store credit against discounted item returns. Afterpay orders can only be returned by mail.
When can you exchange items in November?
Special deadlines thankfully apply in the holiday season. For items that you buy in November and December can be exchanged until January 15th. So you can enjoy a leeway of about a half a month at holiday season, in which to return that gift you wish you had not bought on a whim.
Can you get a refund from Tilly's?
Tilly’s return policy on sale items is very clear – you can only get store credit against sale item returns. But if you want to get a full refund ( minus shipping) on your full price item, you must apply within sixty days. Note that according to Tilly’s return policy shipping for returns is not usually free.
Does Tilly's have a return policy?
Tillys has a reasonably customer-friendly return policy, though you don’t have an unlimited return window. Rather than frantically searching for the rules for Tilly’s pay after returns or no receipt policies at the last minute, read on to find out all you need to know about sending unwanted purchases back. It’s not rocket science, but there are a few things you might miss on the official website. I’ve collected all the things you need to know here step by step, to help the morning after a regretful shopping binge!
What is the return policy for online Tillys.com purchases?
New unused merchandise that was purchased online can be returned within 60 days in-store for free or returned by mail for a $7 return label fee.
What is the Tillys return policy with Afterpay?
Purchases made with Afterpay can be returned within 60 days. The refund amount will be credited to your Afterpay account, and cannot be issued in cash.
What is the holiday return policy?
Tillys has a holiday return policy that allows for items purchased from November thru December to be returned within 60 days or thru January 15 of the following year.
What if I don’t have my receipt?
If you no longer have your receipt, you can still return your item in-store for a full refund.
Can you return items without tags?
You cannot return any items that don’t have the original tags or packaging. So make sure that you keep all your packing and tags until you are 100% sure that the item is going to work out for you.
How long does it take to get my money back?
Returns credited back to a debit or credit card normally take about 1-2 weeks to appear on your statement, depending on your bank.
Can you return to any Tillys store location?
Yes, you can return most in-store and online purchases to any Tillys store location. Your item does not have to be returned to the same store where it was purchased.
How much does it cost to return a Tillys item?
Tillys will provide a return label, but note that you would have to pay a $7 return label fee. After you take the Tillys return steps and attach the label, choose one of the following options to send the item back:
How long does it take to return Tillys?
Tillys accepts the return of its products within 60 days of the purchase! Before returning a Tillys item, make sure the merchandise is:
Can you return Tillys?
If you wish to return an item bought in the Tillys online shop, make sure it satisfies the conditions above and start your return process. Here’s what you need to do:
Does DoNotPay return items?
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
Can you return Tillys products?
You cannot return all Tillys products to the store —the following items must be sent back by mail:
Can you return Tillys merchandise without receipt?
Take the item to any Tillys store to return it with no additional charges or fees—all you need is the receipt. In case you lost it, the store will not allow you to get a refund. Without the receipt, you can exchange your item for another merchandise of equal value.
Can Afterpay be returned?
Afterpay orders cannot be returned to stores and must be returned by mail.
Can you return a shoe box with tape?
Partial returns of multiple item promotions forfeit all promotional pricing. Returns are refunded in the method of original payment or store credit. Shoe boxes must not have tape or any other shipping labels on them-shoeboxes used as shipping boxes will not be accepted. The original cost of shipping is nonrefundable.
Does Tillys accept returns?
For online purchases, Tillys accepts the return of full-priced merchandise with the original receipt and tags attached for up to 60 days after purchase. All sale merchandise is returnable for a Tillys Store Credit. All sale merchandise ending in .97 (cents) is final sale during red tag promotional clearance events. All sales are final on undergarments, face masks, sunglasses, goggles, watches, jewelry, cosmetics, skateboards & Blind Box's. Partial returns of multiple item promotions forfeit all promotional pricing. Returns are refunded in the method of original payment or store credit. Shoe boxes must not have tape or any other shipping labels on them-shoeboxes used as shipping boxes will not be accepted.
What options does Tillys offer for buy online and pick up in store?
All of our open stores offer Pickup In-Store. Select stores offer Curbside Pickup. You can use our “store locator” to identify which stores offer Curbside Pickup.
How will I know when my order is ready for pick up?
You will receive a ready confirmation email when your order is ready for pickup.
How do I place an order for In-Store or Curbside Pickup?
We'll send an email when your order is ready. Orders placed by 4pm are typically ready the same day. In-Store Pickup: Head to register and let the associate you are picking up an order. Curbside Pickup: Call the store when you arrive. Our team member will locate your order and bring it to your vehicle and place it directly in your trunk.
Are all products eligible for In-store or Curbside Pickup?
Pickup methods are shown on the product detail page and in the shopping cart during checkout. Online exclusive items are not available for In-Store or Curb side pick up.
