Full Answer
What is the return policy for creality 3dofficial products?
To qualify for a creality3dofficial.com return or exchange, the following conditions must be met: Or the seller sends the wrong goods/products that are inconsistent, you can submit a request within 30 days to return, and get a full refund. About 3D printer products.
What are the conditions for a return or exchange on creality?
To qualify for a creality3dofficial.com return or exchange, the following conditions must be met: Or the seller sends the wrong goods/products that are inconsistent, you can submit a request within 30 days to return, and get a full refund.
What is creality3d’s warranty policy?
* Warranty period may vary according to local laws and regulations. By obtaining after-sales service under this policy, you authorize Creality3D to store your contact information, including name, phone number, shipping address, and email address. We will protect the security of your information.
Can I return a device purchased from a 3rd party reseller?
If the Device was purchased on a 3rd party website or another purchasing method such as a retail purchaser (“Resellers”), you must abide by their individual return and exchange policies. We will not honor or accept returns originally sold by other Resellers.
Does Creality have a return policy?
14-Day Return & Refund Service We allow a return or exchange for the Products (“the Device”) purchased directly on creality3dofficial.com. All returns or exchanges must be made within 14 days of the date of purchase as specified on your proof of purchase.
Can you return a used 3D printer?
As long as you have the box / original parts, it will be fine to return without issue.
Does Creality have good customer support?
Creality is Unreliable Instead, they offered to send me a new motherboard; however, when I asked for tracking information, they could not provide it, and I have heard nothing since (it has been 2 weeks and 2 days since asking for the tracking). The customer service is truly abysmal.
Is Creality a Chinese company?
Creality (simplified Chinese: 创想三维; traditional Chinese: 創想三維; pinyin: Chuàngxiǎng sānwéi), officially known as Shenzhen Creality 3D Technology Co, Ltd., is a Chinese 3D printer manufacturing company established in 2014, with headquarters located in Shenzhen.
Can you return a 3d printer to Amazon?
Return Policy: Amazon might have the best return policy, offering a 30-days withdrawal period for all new and unopened items.
How do I cancel a Creality order?
If you are not paid yet, you can cancel the order in the backstage your own or contact us to cancel. If you already paid and the product not ship, you misorder or not want anymore, and you can contact service@creality3d.cn to cancel for the refund.
Is Creality safe to buy from?
I would advise never ordering from them. They run fake sales that seem limited but don't actually lower the price.
Is Creality a good company?
the quality doesn't differ from each machine. and all their products scream quality. I absolutely love this company, I've tried other 3d printers but none can match the price or quality of creality. So nice to get your satisfaction of our printer and service!
Is Creality a good brand?
The Creality CR-10 is a wildly popular 3D printer and is often one of the first suggestions given to anyone seeking an affordable, high-quality machine. It even ranks among 3D Hubs' highest-rated desktop printers (Q1 2018), coming in at number 7 with a print quality rating of 4.84 out of 5.
Who is the owner of Creality?
Jack ChenSpeaking to 3D Printing Industry, Jack Chen, CEO, and Founder of Creality expressed his excitement about the future of the CR6-SE 3D project.
Who makes Ender printer?
Creality 3DSpecifications for this itemBrand NameCreality 3DItem Weight14.59 poundsManufacturer Series NumberEnder 3MaterialAcrylicModel NumberB07D218NX314 more rows
Who created Ender 3?
Creality3DCreality3D, the Chinese manufacturer of 3D printers, has announced the open-sourcing of its most popular 3D printer, the Ender-3.
Can you return filament at Microcenter?
Absolutely! If you have a product that hasn't met your satisfaction for any reason or is found defective within the return period, we will provide you a full refund. Just return it to your local Micro Center!
Can I use a 3D printer to print a 3D printer?
Can you 3D print a 3D printer? Yes, it's possible to 3D print a 3D printer! Some self-replicating 3D printers have been created, and there are already several versions of them. Though, these types of 3D printers can't do the whole job themselves.
About the 30-day return policy
We allow a return or exchange for the Printer (“the Device”) purchased directly on creality3dofficial.com. All returns or exchanges must be made within 30 days of the date of purchase as specified on your proof of purchase.
How to Obtain Warranty Service
Email us with your Order ID and Pictures or Video, let us know what we can do to help you.
What Will Creality3D Do
Creality3D will attempt to diagnose and resolve your problem by e-mail. Creality3D may direct you to download and install particular software updates.
GENERAL TERMS
Creality3D guarantees that subject to the following conditions, Refund Service, Replace Service and Warranty Repair Service can be requested.
Part Replacement for Quality-Related Issues
All quality-related defects on items sold directly by Creality3D are covered by an extensive warranty, starting from the date of purchase. The replacement part provided by Creality3D may not be new, but it will be in good working order and at least functionally equivalent to the original product or part’s warranty.
IN GENERAL
Thank you for your purchase. We hope you are happy with your purchase.
1-Year Warranty & 30-Day Guarantee
All returned items must be in new and unused condition, with all parts & accessories included and all original tags and labels attached.
About the 30-day return policy
We allow a return or exchange for the Printer (“the Device”) purchased directly on creality3dofficial.eu. All returns or exchanges must be made within 30 days of the date of purchase as specified on your proof of purchase.
How to Obtain Warranty Service
Email us with your Order ID and Pictures or Video, let us know what we can do to help you.
What Will Creality3D Do
Creality3D will attempt to diagnose and resolve your problem by e-mail. Creality3D may direct you to download and install particular software updates.
GENERAL TERMS
Creality3D guarantees that subject to the following conditions, Refund Service, Replace Service and Warranty Repair Service can be requested.
Part Replacement for Quality-Related Issues
All quality-related defects on items sold directly by Creality3D are covered by an extensive warranty, starting from the date of purchase. The replacement part provided by Creality3D may not be new, but it will be in good working order and at least functionally equivalent to the original product or part’s warranty.
What happens if you return a product without quality problems?
If the goods are returned without any quality problems, it is necessary to ensure that the goods cannot affect the secondary sales. If the returned goods affect the second sale, our company will be appropriate to charge fees and packaging fees.
Does equality have warranty?
We have equality warranty and provide after-sale customer service for the product. If any quality issue, please feel free to contact us, we will offer professional instructions and solutions timely.
