Full Answer
Are there any exceptions to Topo's return policy?
Are there any exceptions to Topo's return policy? - Items that have been washed, worn, altered, or contain pet hair cannot be returned for refund or exchanged. - Orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange.
What is the return/exchange policy for final sale items?
- Orders exceeding the 30 day window, or items marked as Final Sale, are not eligible for a return or exchange. - International returns shipping cost is the responsibility of the customer, unless the product was damaged/defective when you received it.
What are Topo designs’ delivery options?
One of Topo Designs’ preferred couriers is UPS, and they offer a delivery management tool that some customers may find useful. UPS My Choice offers deeper tracking details, as well as personalized delivery options.
How do I return or exchange a product?
Simply return the product to us in its original condition (unused, unwashed, unaltered, free of pet hair) within 30 days and we'll issue you a refund. If you want to make an exchange for a different size or color the Returns Center will allow you to place an exchange order instantly.
Where does Topo ship from?
Denver, COWe ship all of our orders out of Denver, CO, so international shipments travel a very long way.
Are Topo Designs ethical?
Topo Designs: Sustainable and Ethically Made? As their very own products draw in the fame they have gained, Topo Designs' efforts in sustainability and local, ethical labor soar.
Where are Topo Designs made?
in ColoradoOur Made in Colorado products champion local assembly with shorter deliveries, resulting in lower carbon emissions.
What information will I need to proceed?
The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zipcode. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return.
Will the gift giver know that it has been exchanged?
The gift giver does not receive any notifications around this process whatsoever. The gift giver will only know about the exchange if the gift receiver volunteers to tell them. A good solution for all types of communities, families, and friend groups.
What if I decide to spend more than the voucher amount?
Purchases exceeding the gift exchange amount are paid for with the store's normal check-out methods.
How will this exchange voucher work?
At the time a shipping label is presented, you are also presented with a unique instant gift exchange voucher code that's easily copied to your clip-board. A link takes you to shop again immediately in the store, where you load up your cart and use the code at checkout as you would any voucher code.
How much time do I get to return the items?
It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.
Our Repairs Program
One of the best parts of building products that last, is that they become a part of the people that own them. World travel companions, daily pack mules, and protective second skins. Some products tend to be used so much they suffer from a bit of tough love.
Warranty Claims
Ultimately, it is at the discretion of Topo Designs if a product is eligible for repair, but we’ll always work with you to determine the best solution possible. On average, repairs take about 4-6 weeks to complete, and we’ll keep you updated if it exceeds this amount of time for any reason.
Handle the Repair Yourself
We also encourage you to check out local options to make the repairs process quick and easy. A tailor in your area can not only fix most issues, especially with apparel, but will also cut down on your costs and the environmental impact of shipping the product back and forth.
About Topo Designs
Topo Designs is an outdoor gear retailer known for its durable backpacks and accessories. The company has recently branched out into offering apparel as well. Safe to say, its products are aimed towards hikers, campers, and overall outdoorsy people.
Overview of Topo Designs
Topo Designs was founded by Jedd Rose and Mark Hansen. Both West Coast bred, the pair spent a lot of their time in the great outdoors. As a result of their upbringing, they also became interested in developing gear that would allow for future successful outings.
Topo Designs Backpacks Review
Whether you’re out on a hike or getting ready for the first day of classes, you need a reliable backpack to hold all of your belongings. So, let’s explore some popular options from the Topo Designs bags category.
Are Topo Designs Waterproof?
Most of the Topo Designs bags are waterproof and water-resistant. As a result, they can keep your belongings dry “ for everyday purposes.”
How Do You Clean Topo Bags?
Topo Designs does not recommend putting your bags in washing machines or dryers. They also advise against using bleach. The best ways to care for your bag are spot and deep cleaning.
Who Is Topo Designs For?
Topo Designs ’ target demographic is outdoorsy types and globe trotters. This also seems to be their primary market. But, anyone can sport a Topo bag whether they’re an avid traveler or a student.
Comparison: Topo Designs vs. Cotopaxi
Topo Designs isn’t the only outdoor gear retailer out there. So, how does it compare to its competition? We took a look at Cotopaxi to see how the two brands match up.
