Full Answer
Does Tory Burch offer free returns?
For Tory Burch returns, they will gladly accept new, unused merchandise accompanied by a receipt free of charge within 30 days of delivery. They will also accommodate a one-time price adjustment on...
Does Tory Burch have a credit card?
We accept most credit cards with an international billing address. Tory Burch and Tory Sport Gift Cards are not accepted for international orders. For the list of countries where we deliver, see International Shipping. Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team.
What is the employee discount for Tory Burch?
The pay was good for a poor Grad student, flexible hours with my class and mandatory program commitment. Good perks like the employee discount including the biannual 60% discount (not including the extra 60% randomly throughout the year), attainable contests (in store and company wide), and gifts.
What stores sell the Tory Burch brand?
Since launch, the company has grown to include 250 Tory Burch stores worldwide, including flagships in New York, Los Angeles, London, Paris, Rome, Tokyo, and Seoul, and ecommerce sites in seven languages. The company’s Shanghai flagship, which launched in 2014, is its largest.
Can you return Tory Burch to outlet?
Outlet-store items may be returned within 14 days of delivery to outlet stores only — they are not returnable in full-price retail stores. Private Sale, sample sale, select outlet items and monogrammed products are final sale. Worn, altered or washed items cannot be returned or exchanged.
Can I return Tory Burch?
As always, we gladly accept returns and exchanges of new, unused merchandise free of charge, within 30-days.
Does Tory Burch accept returns without receipt?
Return in-Store For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store.
How long does Tory Burch refund?
Once Tory Burch receives your returned item, they will send you an email confirmation. Your refund should arrive within 14 days of this email communication. The brand will issue the refund in the form of your original payment method or as a gift card. Your account will be credited in one to two billing cycles.
Can you use a Tory Burch gift card at the outlet?
It has the flexibility and convenience of money. Your recipient redeems online and chooses how to receive the money. They can spend their funds at your suggestion of Tory Burch Outlet, or elsewhere if they prefer. There is no physical gift card to carry around or lose.
How long does an AfterPay refund take?
within 14 daysYou'll receive your refund from AfterPay within 14 days to your chosen account. If you have any questions about your AfterPay account, please get in touch with AfterPay.
Can I cancel Tory Burch order?
Modify or Cancel an Order Orders can be changed or cancelled within 30 minutes of being placed. Please call us at (866) 480-8679 to make any updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed.
How do I contact Tory Burch Customer service?
For online purchases, please contact our Client Services team by phone (866) 480-8679, live chat or text (201) 231-8679.
How long does Tory Burch take to process?
If you place your order before 2 PM ET Monday to Friday (excluding holidays), we begin processing the same day. If you place it after 2 PM ET, we begin processing the next business day. We process all orders within 1 to 2 business days, after credit card verification.
Is Torypurch com legit?
Toryburch-outlet has a consumer rating of 1 star from 14 reviews indicating that most customers are generally dissatisfied with their purchases. Toryburch-outlet ranks 281st among Handbags sites.
Can I cancel Tory Burch order?
Modify or Cancel an Order Orders can be changed or cancelled within 30 minutes of being placed. Please call us at (866) 480-8679 to make any updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed.
How do I contact Tory Burch Customer service?
For online purchases, please contact our Client Services team by phone (866) 480-8679, live chat or text (201) 231-8679.
Ship Your Return
For your convenience, we offer free returns within the continental U.S. Start your return online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location. Next, package your item (s) and your packing slip.
International & Puerto Rico
Please contact Client Services with any questions. For more details, visit International Returns.
Alaska & Hawaii
Package your item (s), enclose your order invoice and return via a trackable shipping method of your choice to:
Return in-Store
For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store. PayPal returns are refunded with a Gift Card. In-store purchases must be returned to a store. Afterpay orders cannot be returned in-store and must be shipped back.
Call Us
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
Understanding the Basics of the Tory Burch Return Policy
Your Tory Burch merchandise will qualify for a return if you meet these three conditions:
What Items Are (Not) Covered by the Tory Burch Return Policy?
Apart from the above basic requirements that your item should meet, the company can impose additional conditions, including these from the Tory Burch outlet return policy:
How To Return a Tory Burch Purchase
There are several methods of returning your unwanted Tory Burch merchandise:
How To Contact Tory Burch Support Agents
For any additional return request clarifications, contact Tory Burch’s customer success team via any of these channels:
When Can You Expect Your Refund?
Once Tory Burch receives your returned item, they will send you an email confirmation. Your refund should arrive within 14 days of this email communication.
Still Perplexed by the Tory Burch Return Policy? Let DoNotPay Help!
If you’re worried about reliving a bad return request experience, why not let DoNotPay handle the Tory Burch return request for you? In a few steps, you can file a return request with the vendor using our nifty app. All you need to do afterward is pack up the item and send it back!
Is the Situation With the Merchant Getting Messy? Take Them to Small Claims Court!
If you feel like the merchant has wronged you, our AI-driven app recognized by the ABA Brown Award will help you sue them in small claims court! You don’t need to worry about filling out lengthy court forms or collecting evidence for your case—we’ll step in and do it for you! You can use DoNotPay to generate any legal document you may need for the lawsuit, add legal weight to it through online notarization, and fax it to the court—all in a matter of mere minutes.
Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
How long does it take to get a refund from Tory Burch?
Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.
How long does it take to return a Tory Burch gift card?
We gladly accept gift returns and exchanges free of charge within 30 days of delivery. Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.
Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 business days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
Product Warranties
We take pride in the quality of our products at Tory Burch. While our handbags, shoes, clothing, select accessories and home collections do not come with a warranty, we stand behind the integrity of our designs. Learn more about our watch warranties here.
Call Us
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
