Full Answer
What is the return policy for Vej products?
We will only accept items returned within 28 days, unworn and in their original packaging (no damage to the box), with the return slip, available to download on your customer account. To make the return, let yourself be guided by the following steps: 1. Log in to your account at www.veja-store.com and go to "Orders" 2.
How long does Veja take to refund my order?
If you make the request and provid the return, within 28 days after delivery, your order in its original condition, its original packaging and unused, Veja can refund your order or proceed to a credit. In case of a refund, we will re-credit your bank account for the amount of the returned item.
What is the return policy for items returned for sale?
We will only accept items returned within 28 days, unworn and in their original packaging (no damage to the box), with the return slip, available to download on your customer account. To make the return, let yourself be guided by the following steps:
What is Veja return policy?
We make credit or refund. If you make the request and provid the return, within 28 days after delivery, your order in its original condition, its original packaging and unused, Veja can refund your order or proceed to a credit.
How do I return something to Veja?
FAQLog in to your account at www.veja-store.com and go to "Orders"Select the order containing the product you want to retur.Select the product you want to return by checking the box next to its name.Indicate the reason for the return. ... Print your return form in your personal space and place it once completed.More items...
How long do Veja returns take?
The maximum processing time for the return upon receipt is 5 days. If you have requested a refund, it will be done within 48 hours upon receipt of the return. Your account will then be credited under one week. If you have requested a credit, it will be sent by email within 48 hours upon receipt of the return.
Should you size down in Veja?
Veja sneakers fit true to size, which makes the whole process relatively simple. Nevertheless, the styles come up a little large, so if you are between two sizes, it is better to take a size down, so if you usually wear an EU 42.5 size go down half a size and buy an EU 42.
Does Veja offer free returns?
If you make the request and provide the return within 28 days after delivery, your order in its original condition, its original packaging and unused, Veja can refund your order or proceed to a credit.
Are Veja narrow?
I find VEJA to be true to size. I chose my usual size and they fit well. I went for a 2K walk the first time I wore them with no problems. That said, the toe cap is quite narrow and I felt a slight pressure on my smaller toes.
How do I cancel an order on Veja?
To cancel your order (available up to 2 hours after purchase):Go to your personal account.Select "My Orders" tab.Select the order to cancel.Click on "Cancel"
Why is Veja so popular?
Or maybe it's the fact that Veja was the first sustainable sneaker brand in the world, making way for other popular kicks like Allbirds. Its shoes are made with high-quality recycled materials, organic cotton, and sustainably-sourced leather.
How do you pronounce Veja Sneakers?
As for how to pronounce 'Veja' properly, the correct way is 'Vey-ja' (where you sort of roll the 'j') so now you can say it with confidence.
What size is W7 in Veja?
Sizing chart V-15US4M9/W7UK27BR3338JPN21.525.5Length (cm)23.326.59 more rows
Do Veja shoes run large?
VEJA sneakers generally fit true to size, so take your normal size. If you're in doubt, or between sizes, take the smaller size. You can always order two sizes and try both on before sending one back with VEJA's free returns policy. VEJA uses European sizes, which you can easily convert using the size chart below.
Does Veja do half sizes?
VEJA doesn't offer half sizes, which can be a bit annoying if your true to size shoe size is usually a half size!
Do Veja Esplar run big or small?
They are styling, comfortable and neutral- which was the most important thing. They go with everything. Highly recommend. Make sure to size down since they do run big- I normally wear a side 6/6.5 in sneakers and I got a size 5.
Are Veja Venturi true to size?
VEJA trainers fit true to size and are incredibly comfortable.