Full Answer
How do I ship an item back to the Westside?
To ship an item back to the westside, pack your item and invoice into the return package and place the prepaid mailing label on the outside of the box. If you use the provided shipping label for your return, the standard shipping fee ($12) will be deducted from your return total.
What is Westside’s policy on removing products?
We reserve the right to remove any product from www. westside. com at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation.
What is my right to return/exchange the products?
Your right to return / exchange the products shall apply exclusively to the products that are returned in the same condition in which you received them.
What are the conditions for return of the product?
3. Conditions for Return: 3. 1 In the event the User receives any damaged or defective product or if the product is significantly different from what was purchased, the User shall notify us within the aforementioned period of 30 days. 3.
How do I return an item to a store?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Can I still return clothes after 30 days?
If it's broken. Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What is your return/exchange policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
What store takes returns without receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
How long after purchase can I return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
What are the acceptable reasons for a return refund request?
Here are 5 common examples, and how to help avoid them.The customer bought the wrong item or changed their mind once they received it. ... The merchant shipped the wrong item. ... Purchase arrived too late or the customer doesn't need it anymore. ... "Wardrobing." ... The product was damaged or defective. ... Conclusion.
What to say to return an item?
Smile and say, "Hi, I want to return this item which I bought last week." Show the clerk the item and your receipt. Don't delay returning the item. Some stores allow returns but only for a certain amount of time. For example, many stores only allow returns within 14 days of the purchase.
What is no refund policy?
A no refund policy is a statement explaining that your business will not provide compensation for purchased products or services that customers return.
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
What to do with clothes you can't return?
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
Do stores throw away returned clothes?
Because of the cost that goes into that process, many retailers trash returned products, as doing so is generally cheaper than reselling them. Many of the goods returned to retailers are also used or damaged, which also affects the selling price.
Do returned clothes get cleaned?
The retailer revealed that all returned items are either fixed, cleaned, repackaged, repurposed or recycled - and absolutely nothing gets thrown away.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
What is a waiver of rights?
WAIVING RIGHTS – The lack of requirement on our part for strict compliance on User’s part with any of the obligations assumed by User by virtue of a contract or of these Conditions or a lack of exercising on our part of the rights or actions that correspond to us by virtue of this contract or of the Conditions shall not constitute the waiving or limitation of said rights or actions, nor exonerate the User from fulfilling said obligations. The waiving on our part of a specific right or action shall not constitute the waiving of other rights or actions derived from the contract or from the Conditions. The waiving on our part of any of these Conditions or of the rights or actions derived from the contract shall not take effect unless expressly stipulated that it is a waiving of rights and is formalised and notified to the User. Any delay or waiver of right or remedy by Trent under these Terms and Conditions shall not constitute a waiver of any other or further rights and remedies and shall not prevent Trent in exercising those rights and remedies subsequently. Any waiver of rights or remedies by Trent shall be in writing.
What is a bank terms and conditions?
Issuing bank terms and conditions - Users understand and acknowledge that all payments made by the Users using valid credit card/ Debit card/ Cash Card/ and other payment instruments or mechanism including net banking facility will be processed using a payment gateway or appropriate payment system infrastructure and the same is governed by a separate set of terms and conditions agreed between the User and the respective Issuing Bank and payment instrument issuing company.
How long does it take to get a refund from EMI?
Time period for refund - Refunds are normally processed within 1-6 working days after the completion of quality checks of product returned and further depends on various banking and payment channels. Interest charged by the bank providing the EMI Scheme till the time the request for return or cancellation is raised will not be refunded. We are not responsible for any errors or delays in refund due to banks or third party service provider errors or delays.
What is payment in shopping?
Payment is an integral part of an online shopping experience. All payments shall be collected through secured payment options. User shall be entitled to use a valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at the Website.
Why is my order delayed on Trent?
Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. If for any reason Trent is unable to comply with the delivery date, Trent will inform the User of that situation and will give the User the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.
What is location based services?
LOCATION BASED SERVICES – Basis the permission granted by the User in respect of tracking the location, our Website may use the information from Global Positioning System (GPS) networks, cellular, Wi-Fi or Bluetooth to determine the User’s approximate location to provide the User, location based Services.
What does "user" mean in this document?
For the purpose of this document, "User" / "Users" shall mean any person/persons and/or legal entity (ies) who visit (s), uses, deals with and/or transact at the Website in any way.
Returns And Refunds
Have you bought a product that is too small, too big, or not the right color? Are you not happy with your item?
Refund and Returns Policy
Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.
SHIPPING
All orders ship Monday through Friday, excluding holidays. All orders, including 2nd Day and Next Day, placed Monday through Friday after 2pm EST will be processed the following business day. All orders placed Saturday or Sunday will be processed the following Monday. Please allow 1-3 business days for domestic orders to ship.
SHIPPING METHODS
At any time after placing an order, you can check the status by logging into your account or by contacting customer service. You have the right to cancel your order at any time before your order has shipped by contacting our customer service team.
RETURNS
Gift purchases made from November 15 – December 25, 2021 can be returned for exchange or store credit only through January 10, 2022. All sale items are final sale.
General Terms and Conditions of Purchase and Use
Use of Our Website
- When the User uses this Website and places order through it, the User agrees to the following: 1. To use this Website to make enquiries and legally valid orders only 2. To refrain from making any false or fraudulent orders. In the event if an order of this type may reasonably be considered to have been placed, Trent shall be authorised to cancel it and inform the competent authorities. 3…
Payment Terms
- Payment is an integral part of an online shopping experience. All payments shall be collected through secured payment options. User shall be entitled to use a valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at the Website. User undertakes and confirms that he/she would furnish correct, compl…
Delivery
- Shipping Address – User’s shipping address and pin code will be verified with the database of Trent before User proceeds to pay for its purchase. In the event the order is not serviceable by Trent’s logistics service providers or the area is not covered, Trent will request the User to provide with an alternate shipping address. The User must ensure the payment and shipping address is …
Return Policy
- 1. We grant you a period of 30 days from the Order Confirmation date to return the products (except those products mentioned below, for which the right to return / exchange is excluded). In case you return the goods within the said period, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed. 2...
Order Cancellation Policy
- Cancellation of an order can be done by us or by you as mentioned herein. We have the discretion to cancel an order. The reasons for cancellation shall inter alia include without limitation the following: 1. Your failure to comply with these Conditions or breach of any of the policies / terms referred herein 2. Technical errors or issue 3. Any reason relating to credit / fraud avoidance 4. I…
Refund Policy
- Refunds are provided for cancellation / return of products, subject to the eligible cancellation/ return as per Return Policy or these terms and conditions, initiated in accordance with the Return or Cancellation Policy. Given the same, the refunds would be initiated as under: Time period for refund -Refunds are normally processed within 1-6 working days after the completion of quality …
Miscellaneous
- LOCATION BASED SERVICES –Basis the permission granted by the User in respect of tracking the location, our Website may use the information from Global Positioning System (GPS) networks, cellular, Wi-Fi or Bluetooth to determine the User’s approximate location to provide the User, location based Services. WAIVING RIGHTS –The lack of requirement on our part for strict compl…