Amazon.comdoesn't accept returns of the following items:
- Computer laptops, desktops, and Kindles more than 30 days after delivery
- Items classified as hazardous materials or that use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)
- Any product missing the serial number or UPC
- Downloadable software products
Full Answer
How can I contact Amazon returns?
- Aldi has opened its first autonomous, contact-free store as a trial in the UK.
- The sensor-operated store allows you to buy items without going through a checkout.
- I visited the store and though it was fun to use, I experienced some teething problems.
Did Amazon change their return policy?
Yet, even Amazon, one of the most customer-focused companies on the planet, has limits. If a customer is abusing the liberal return policy, the company will eventually cut them off. The Wall Street Journal reported this week that Amazon is banning customers who take advantage of its generous return policy and closing their accounts.
Why would Amazon not require my return for a refund?
You need to do the following:
- Open DoNotPay in your web browser
- Click on Get Protected below the Chargeback Instantly option
- Answer to the chatbot’s questions as prompted (this will cover some important details about your bank and the Amazon transaction in question)
- Verify your signature
- Submit the request
What happens after consumers return items to Amazon?
- Sixty-nine percent of shoppers do not buy online if they have to pay for return shipping.
- Sixty-seven percent are deterred from buying if returns are subject to restocking fees.
- Ninety-six percent would shop with a retailer again based on “easy” or “very easy” returns.
Does Amazon allow returns on electronics?
Computers and Electronics New desktop, laptops, or tablets (excluding Kindle E-readers and Fires) purchased from Amazon.com that didn't start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase.
What Amazon items are not eligible for return?
Items that Can't be ReturnedComputer laptops, desktops, and Kindles more than 30 days after delivery.Items classified as hazardous materials or that use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)Any product missing the serial number or UPC.More items...
What happens when you return electronics to Amazon?
Amazon has a series of programs meant to do just that. For certain electronics like Amazon devices, phones and video games, it gives customers the option to send them to a certified recycler, or trade them in for Amazon gift cards.
What is Amazon's return policy right now?
Let's take a look at Amazon's standard return policy. It allows customers to return most items that are sold and fulfilled by Amazon within 30 days of receipt for a full refund. The return policy is more generous for holiday purchases: Most items shipped by Amazon between Nov. 1 and Dec.
Can I return an opened item to Amazon?
Yes, you can return an opened item to Amazon as long as it falls within their return policy.
What is Amazon refund trick?
The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.
Why does Amazon refund without return?
If you received a wrong order, Amazon can allow you to keep the order while still issuing you a refund. Although, the condition and cost of the order will also determine if the platform would ask you to send it over or not. For defective items, you are eligible to get a refund without return.
Can you return something to Amazon without original packaging?
Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label, and they will pack and ship it for free.
Is there a way to return Amazon items after 30 days?
How to return an item to Amazon after 30 policy has expired? You can try to return an item after 30 days by contacting Amazon customer support. The operators often make exceptions to the return policy and allow customers to send their items back after 30 days.
Why does Amazon refund without return?
If you received a wrong order, Amazon can allow you to keep the order while still issuing you a refund. Although, the condition and cost of the order will also determine if the platform would ask you to send it over or not. For defective items, you are eligible to get a refund without return.
Does Amazon accept return without original packaging?
To return an item, go to Your Orders. Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Any products returned without their original packaging and documentation will be rejected.
How many returns does Amazon allow?
While Amazon does not have a specified return limit, it is safe to say that the company may take notice of shoppers who return nearly every order. Returns are often part of online shopping, but if you make 5-10 returns per month or more, you may want to be on the lookout for a warning from Amazon.
Can you return used Amazon warehouse items?
A used or open box item purchased from Amazon Warehouse can be returned within 30 days of receipt of shipment. Renewed products come with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the item does not work as expected.
Amazon.com Returns Policy
Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Mistaken Returns
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
Amazon Global Store Return Policy
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Amazon Alexa Voice Shopping
Non-digital products purchased using Alexa are eligible for free returns, except for Amazon Pharmacy purchases, which are subject to Amazon Pharmacy's return policy. To return a product purchased using Alexa, process your return as normal in the Returns Center. We'll automatically refund you any shipping charges applied to the return.
Seller Return Policy
When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.com's, some seller returns policies may vary.
Delivery with Services
Returns or exchanges for items purchased from a third-party seller that provided a Delivery with Service (in-home unpacking, installation, assembly, etc.) have to be scheduled by the seller.
Amazon Devices
Amazon-branded devices such as Kindle e-readers, Fire tablets, Amazon Fire TV devices, and Echo devices and their accompanying Amazon-branded accessories purchased from Amazon.com can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase.
How long does it take to get a full refund from Amazon?
If you’re lucky enough to live close to an Amazon store you can take “eligible items” bought on Amazon.com there for a full refund within 30 days. According to their website, items that are NOT eligible for an in-store return are really large items, or stuff that doesn’t meet “safe to ship standards”.
What happens if you cross the limit on Amazon?
If you cross this limit, Amazon will mark your account as “concession abuse”. In other words, if you typically only contact Amazon for a refund or discount, and abuse their policy frequently, you’ll fall into this category.
How to contact Amazon if you don't know the order number?
If you DON’T know the order number you can either ask the gift giver or contact Amazon customer service at 1- (888) 280-4331. When calling, make sure you have the”gift giver’s email address, phone number and the package tracking ID ready (if you have it).”.
Do you have to pay shipping fees for a return?
If the reason for the return is a defective product, incorrect description, or wrong item sent , you will not have to pay the return shipping fees. Be aware that you may get hit with a restocking fee if the item is damaged due to misuse, missing parts, or unauthorized tampering.
Can Amazon ban your account?
Amazon has never come out and said that they can ban your account, or limit your returns, because you made too many returns. But it goes without saying that they track your return history and absolutely reserve the right to take action if they feel you’re abusing their policy.
How To Return Amazon Products
If you purchased an item from Amazon but find that you need to return it for whatever reason follow these steps for successful returns.*
How Strict Is The Amazon Return Policy?
The return policy is pretty strict. In certain cases they will allow you to return items after the allotted 30 days but in these cases there is often an additional fee (unless it is a specialty item with a longer return period).
Amazon Exchange Policy
When returning an item to Amazon you will be asked if you want to exchange it for another item or receive a refund. To exchange an item follow these steps:
Amazon Refund Policy
The Amazon refund policy is outlined in the “How To Return Amazon Products” section. Please refer back to it for further clarification.
Does Amazon Accept Returns After 30 Days?
In some cases you will still be able to return your product after 30 days but it will require a different process. For example you may be able to return your items to certain stores that accept Amazon returns for free.
Does Amazon Have Free Returns?
If Amazon is to blame for the return (e.g. they sent the wrong item) then the return is free. If you simply don’t like an item you have to pay to return it.
How Long Do Amazon Refunds Take?
This varies depending on your payment method. Credit cards take 3 – 5 business days and debit cards take up to 10 business days. See the full list of timelines on their website.
Trade-In Your Device
The Amazon Trade-In program allows customers to receive an Amazon.com Gift Card in exchange for thousands of eligible items, including Amazon devices and non-Amazon devices. Even non-working devices are eligible.
Recycle Your Device
To recycle your devices and accessories through the Amazon Recycling Program, please visit the website of our certified recycler through this link:
Recycle Your Batteries
For the recycling of loose batteries, Amazon has partnered with Call2Recycle to take back and recycle used batteries free of charge. Please click here to identify a battery collection point near you. Note that the Call2Recycle collection sites do not accept batteries embedded within electronic devices.
Additional Information
You can find Customer Service contact information and other applicable terms and device information (including how to recycle your device in additional countries) at https://www.amazon.com/devicesupport.
Opened Electronics That Qualify For Return to Amazon
How Do You Return Electronics to Amazon?
- Returning your electronics to Amazon isn’t a difficult proposition. All you need to do is generate a shipping label, which Amazon will provide, box your item up in its original packaging, and drop it off at your local post office. 1. Go to your Amazon Account Home Screen 2. Select “Return ; Orders” at the top, right-hand corner of the page 3. Find ...
Returning Items During The Holidays
- Holidays can be absolute chaos when it comes to shipping, returns, shopping online, or physically shopping, so some businesses have different policies for shipping and returning items during the peak holiday periods. Not only can you return items like you normally would to Amazon, but they will also usually give you a little bit of extra time to do so. For example, last Christmas, Amazon …
Final Thoughts
- Amazon’s return policy is pretty decent and most consumers rate it pretty highly. It can be a bit frustrating that you cannot return certain electronics that you have used or don’t have the original packaging for. However, for the most part, you can send back any opened electronic that you receive. So long as it’s not a computer, tablet, or smartphone that is. And, you can send those ba…