Below are the general terms of the Athleta return policy:
- Athleta has a GIVE-IT-A-WORKOUT guarantee—You can try out the item, and if it doesn’t meet your expectations, you have 60 days to return it
- Damaged or defective items can be returned at any time
- Refunds and exchanges are free if you return your item to the store or use the Athleta returns shipping label
Full Answer
What is Athleta’s return and exchange policy?
You can return or exchange items by mail only within 45 days of your order date. Did you order from Athleta? You can return or exchange items by mail only at any time. There are no returns or exchanges on final sale merchandise, online or in stores.
How do I get a refund for my Athleta gift?
Simply call 1-877-3ATHLETA (1-877-328-4538), or send us an email message at custserv@athleta.com within the fourteen (14) day window. We'll refund you the difference in your original form of payment. For more information, please read our complete online price adjustment policy. Did you get a gift that's the wrong size or color?
How do I return an item I purchased?
Tell a sales associate that you want to return the item. If this is a gift return, be sure to tell the sales associate. For more information, see " Returning or exchanging a gift ." If you have any additional questions about store return policies please feel free to contact us, or get in touch with your local store directly.
How do I care for my Athleta gear?
You should always wash yoga clothes (and most of Athleta gear) in cold water, gentle cycle, inside-out with like colors. This will make your leggings and sports bras or tops last as long as possible. Dry on a low, gentle setting or better yet, hang to dry for the maximum lifetime of the product.
What is Athleta return policy?
Returns and exchanges are free when you use a prepaid return shipping label (online purchases only), or when you return in store. You have up to 30 days from ship date to return items purchased at Gap, Old Navy, and Banana Republic. Items purchased at Athleta can be returned within 60 days of ship date.
Can you return worn clothes to Athleta?
Athleta. Athleta sells popular workout/yoga clothing and shoes for women and has a fantastic return policy. Unlike parent companies Old Navy, Gap, and Banana Republic, you can return worn clothing to Athleta for ANY reason.
Did Athleta change their return policy?
COVID-19 adjustments: Mailed returns are currently delayed by 4–6 weeks, partially because of safety precautions. As of this post, Athleta is encouraging in-store returns (for stores that have reopened) by offering $10 off your same-day in-store purchase.
Does Athleta have a lifetime guarantee?
Athleta Warranty You can try out the gear, and wear or workout it in it, but still return within 60 days if it doesn't live up to your expectations. They also always take returns on defective or poorly manufactured items at any time. There is no Athleta lifetime warranty that we know of.
What do stores do with returned clothes?
Many companies simply don't have the technology in place to handle these nuances in returned goods, so it is often most profitable for them to sell them cheaply to discounters via a web of shipping, driving and flying them around the globe, or to simply truck them to the dump.
Can I return clothes without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Do you need a receipt to return Athleta?
To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.
Can I return an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can you return Athleta stuff to Old Navy?
Fast & Easy Returns + Exchanges: Dropoff your in-store and online returns from Old Navy and Athleta, and we will take care of the rest. Gift Card Sales: Take the stress out of the last-minute gifting with a gift card and let your loved ones pick out something special in-store or online.
Is Lululemon better than Athleta?
Quality. Athleta definitely sells many high-quality designs and fabrics, however Lululemon is much more geared toward an elite level of yogi or athlete. Lulu's luxurious patented fabrics include their signature Luon® for yoga/barre classes, and Everlux™ for hot studio classes, among others.
Does Athleta girl run big or small?
Athleta typically runs true to size (TTS). Approximately 10% of their products may run big. The other 90% typically runs TTS. For example, I am a size 6 in lululemon and wear a small in Athleta.
Can I return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can I return shoes if I wore them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I return Athleta clothes to Old Navy?
Fast & Easy Returns + Exchanges: Dropoff your in-store and online returns from Old Navy and Athleta, and we will take care of the rest. Gift Card Sales: Take the stress out of the last-minute gifting with a gift card and let your loved ones pick out something special in-store or online.
Do you need a receipt to return Athleta?
To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.
How to create a return label?
1. Identify items and create mailing label. To begin your return and create a prepaid UPS or USPS label, use our interactive returns process. 2. Prepare your package. Pack your return securely, in the original package if possible, and include your packing slip (generated via the interactive returns process)
Can you return an item to Gap?
To return or exchange items in a store. For Gap, Banana Republic, Old Navy, and Athleta items, you can return merchandise purchased online to the appropriate store. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Old Navy store. Merchandise purchased online cannot be returned to any ...
Can you exchange a discount for a different color?
If you buy a discounted item or a product on promotion, you can exchange the item for one of the same style but different size or color to keep the discounted value. The discount won’t apply to an item of a different style.
Can you return an item to Athleta?
Refunds and exchanges are free if you return your item to the store or use the Athleta returns shipping label. Orders placed online can be returned by mail or to an Athleta store (except for Mail Only items or items purchased on Facebook and Instagram), but in-store purchased items can be returned to a store only.
How long does it take to return Banana Republic sunglasses?
Unworn Banana Republic sunglasses may be returned within 45 days of the original purchase if accompanied by the original receipt and complimentary case, with tags attached.
How long does it take to return Piperlime?
locations only) within 45 days of your order date. Did you order from Piperlime? You can return or exchange items by mail only within 45 days of your order date.
How to return a purchase on invoice?
It's easier than you think. Follow these simple steps to return your purchase by mail: Detach the top customer portion of the invoice for your records. Circle the item (s) that you're returning and note the quantity and reason (s) for return on your invoice.
How to order new merchandise at the same time?
Order your new merchandise at the same time by calling 1-877-Piperlime. You will not be charged the $6 return postage fee, and your new items will be shipped at no cost to you. We'll bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it.
Can you return a gift card for cash?
Gift Card Returns. Gift cards are redeemable for cash if the value is less than five dollars, except as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice.
Can you report stolen Athleta gift cards?
Athleta is not responsible for lost or stolen gift cards. To report a lost or stolen gift card, call 1-877-3ATHLETA. The original sales receipt or gift receipt is required to replace the remaining balance of a lost or stolen gift card. Gift cards are not redeemable for cash.
Does Athleta offer free shipping?
Yes. As of -, Athleta does offer free shipping policies. View the discussion thread for more details.
Does Athleta offer free returns & exchanges?
Yes. As of March 31, 2021, Athleta does offer free return policies. View the discussion thread for more details.
Does Athleta offer international shipping?
No. Based on our last check on March 31, 2021, Athleta was not offering international shipping policies. Check the full discussion for updated information.
Does Athleta offer curbside pickup?
Yes. As of March 31, 2021, Athleta does offer in-store pickup. View the discussion thread for more details.
How long does Bloomingdale's take to return items?
Regular return policy: Bloomingdale’s has a generous 365-day return/refund policy for most items. Shipping for returns and exchanges is free (with a prepaid UPS label). Within 90 days, you’ll get credit to your original form of payment; starting at 91 days, you’ll receive a merchandise credit.
How long does it take to get a refund from Lands End?
Regular return policy: When you return an item to Lands’ End within 90 days (with a proof of purchase), you’ll receive a refund to your original form of payment. The company will deduct a shipping charge of $6.95 (USPS) from your refund if you use the provided return label — or you can use a shipper of your choice and pay that amount.
Does Zappos accept returns?
Regular return policy: Shipping for return and exchanges is free. If you’re not 100% satisfied, Zappos accepts returns for a full refund to your original form of payment within 365 days of purchase — “no catches or exceptions.” Just be sure the original tags are attached, the item is unworn, and the original packaging is included.
Does Athleta give you a workout guarantee?
Regular return policy: I love Athleta ‘s Give-It-a- Workout Guarantee, which has the tagline “Work it out. If it doesn’t perform, return it.” It’s especially nice for sports bras, but it’s great for any workout gear — you can give things a trial run for chafing, bunching, etc.
Does L.L. Bean have a return policy?
Regular return policy: You might have heard that L.L. Bean has changed their famous return policy. As reported in this article, in 2018 the retailer ended its “lifetime guarantee” that allowed customers to return products years after purchase.
Does Nordstrom have a return policy?
Regular return policy: Considering that it’s famous for great customer service, it’s no surprise that Nordstrom has a flexible, generous return policy. Nordstrom doesn’t set time limits for returns or exchanges and notes on its site that it handles each return “on a case-by-case basis.” Shipping for returns and exchanges is free, and the company provides a prepaid USPS label.