Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. Some larger items such as tower speakers, tv’s, or furniture that require freight shipping cost more to return but an Audio Advice rep will be able to assist you should it be needed.
Full Answer
What is audio Advisor’s coupon policy?
Audio Advisor reserves the right to change, substitute, discontinue, or revoke any/all coupons at any time due to heavy demand, lack of product availability, possible fraud, promotional considerations or extenuating circumstances. Audio Advisor may partner with third-party companies to advertise our products or services.
Can I cancel my audio advisor order at any time?
Audio Advisor reserves the right to refuse or cancel any order, at any time. Audio Advisor will ship products anywhere in the United States including Alaska, Hawaii, and U.S. Territories. Here's a great way to save even more on Audio Advisor products.
Can Audio Advice help with warranty service by the brand?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
What kind of email notifications does audio advisor offer?
Customers who place orders, create accounts on our web site, or order Audio Advisor products through third party web sites may receive email notices with important news about new products, special offers, or changes in our products/policies from time to time. Audio Advisor offers several weekly email newsletters.
How long is Audio Advice warranty?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How long does it take for a refund to show up?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can you return in ear headphones?
In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
Covid-19 Response
In response to the 2020 coronavirus outbreak, here at Audio Advisor we are taking every precaution to ensure that we are doing our part to flatten the curve.
Promotional Offers
Coupon codes can be redeemed on orders placed online, fax, mail or via phone unless specifically stated otherwise. Coupon codes must be given at time of order, verified by Audio Advisor as valid, and funds reserved before the expiration date.
Email Notices & Newsletters
Notices Customers who place orders, create accounts on our web site, or order Audio Advisor products through third party web sites may receive email notices with important news about new products, special offers, or changes in our products/policies from time to time.
Shipping & Delivery
Audio Advisor will ship products anywhere in the United States including Alaska, Hawaii, and U.S. Territories.
Returns & Replacement
All products offered by Audio Advisor are backed by our exclusive 30-day Satisfaction Guarantee.
Privacy & Security
Audio Advisor, Inc. respects the privacy of all of our visitors and customers.
Doc Sarvis Forum Resident Thread Starter
I just pulled the trigger on a Vincent SV-236MK integrated to try with my MMGs, based on the recent review in Stereophile. If I don't fall in love with it, though, I plan to return it under the 30-day return provision. Anyone else taken advantage of this from AA?
soundboy Senior Member
I've done it. Got a Cambridge Audio A300 integrated amp and within 30 days, the more powerful CA A500 integrated amp went on sale for the same price. I requested an exchange and AA had no issue with the request.
KeithH Success With Honor...then and now
I did with cables some years ago and then with a couple audio racks on another occasion. They took the items back and issued a full refund, no questions asked. I had to pay return shipping for the audio racks, but I knew that going in.
kstaken Forum Resident
I had a Music Hall MMF-5 that I simply didn't like and returned. No problems at all. I've since bought many other items from them with complete confidence and no further returns.
nukevor Active Member
I just pulled the trigger on a Vincent SV-236MK integrated to try with my MMGs, based on the recent review in Stereophile. If I don't fall in love with it, though, I plan to return it under the 30-day return provision. Anyone else taken advantage of this from AA?
xyyyy Forum Resident
You will have no problems with Audio Advisor. They are a very reputable business, excellent with their customer service.
Vinyl-Addict Groovetracer Manufacturer
You will have no problems with Audio Advisor. They are a very reputable business, excellent with their customer service.
Is Audio Advisor legit?
Audio Advisor is completely legit and readily honors its return policy. I wouldn't hesitate to buy from them if you choose to do so.
Is HCM Audio good?
I've dealt with HCM Audio and I found them to be very pleasant and helpful. Their sale and demo items are pristine and worth buying at a substantial discount. I've also dealt with Spearit They're also fine, although you have to do more work to find really good deals with them than you do with HCM, but they have a wider selection.
