Does Monoprice do free returns?
Monoprice Refurbished and Open Box Products Our refurbished and open box products go through a rigorous testing process and are guaranteed to work like new. If unsatisfied for any reason, we offer a 30-day money back guarantee and a 90-day warranty if found to be defective.
What is Monoprice return policy?
RETURNS WITHIN 15 DAYS WITH RECEIPT: Purchases may be returned only if item is in original new condition (not worn or used), must include all original tags, boxes and packaging for a full refund when accompanied by original receipt.
How do I return items to Monoprice?
Return Processing Time Once processed, you will receive instructions through your RMA request to return your item(s). You will have 30 days to return the item(s) to Monoprice. After we receive your item, we will need to process and verify the contents of the package.
Does Monoprice charge restocking fee?
Additionally, Monoprice may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax. All orders are collected in US dollars. Monoprice is not responsible for any difference in currency exchange rate.
What happened to monoprice?
Audio visual cabling giant monoprice.com shut down its Web site – possibly for the next couple of weeks – while it investigates the possible compromise of its customer credit and debit card information.
Is monoprice a legitimate website?
Overview. Monoprice has a consumer rating of 3.86 stars from 411 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Monoprice most frequently mention customer service, high quality and top notch. Monoprice ranks 2nd among Cables sites.
Can I cancel an order on monoprice?
Return Policy If you're not happy with your Monoprice purchase for any reason, you can return it to Monoprice for a replacement or refund within the timetable below. The time period starts from the day of delivery...
How do I get around my restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
What is the restocking fee?
A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
Why is there a restocking fee?
The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order. If you buy something and then return it, the company has to deal with more costs to handle the return.
How do I get my best buy restocking fee waived?
Restocking fees There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.
What is a Monoprice return?
Any product not purchased from Monoprice. Any product that is returned without all the original accessories, including the retail box, manuals, cables, and all other items originally included with the product. Any product that exhibits physical damage or wear and tear.
How long does it take to return a Monoprice item?
Monoprice will honor a 5 day return policy from when you receive the item, if and only if the following criteria are met: The item is factory sealed. You request a Return Merchandise Authorization (RMA) within 5 days of receipt.
How long is the warranty on a Monoprice 3D printer?
Monoprice 3D printers offer a 30 day money back guarantee. After 30 days, Monoprice stands behind their products by offering a 1 year repair warranty for any manufacture defects on our printers.
How long does it take to return a product to Monoprice?
All product returns require a Return Merchadise Authorization (RMA) number. Once created, you will have 30 days to return the item (s) to Monoprice. To request your own RMA number, please follow these steps:
Does Monoprice allow partial returns?
In general, Monoprice does NOT allow partial returns of any item. We urge all customers to test the entire cable BEFORE installing.
Can you return a monoprice?
If you’re not happy with your Monoprice purchase for any reason, you can return it to Monoprice for a replacement or refund within the timetable below. The time period starts from the day of delivery, we suggest opening your items when you receive them to ensure they are in working condition, in case a return is needed due to a defective/ damaged product.
Everything You Need To Know About the Monoprice Return Policy
Monoprice values customer satisfaction and vouches for product quality, which is why you can return almost any item that you are not fully satisfied with. The return period for almost all Monoprice products is 30 days.
What Items Can Be Returned to Monoprice?
Nearly all products can be returned for a refund or an exchange, with some exceptions. Take a look at the table below to check whether your item falls under any of the exception categories:
How To Start the Return Process With Monoprice
You can return the product by mail only. You can initiate a return in one of the following ways:
How To Mail Your Product to Monoprice
To mail your item back to Monoprice and get your return accepted, you need to:
How Long Will It Take for Monoprice To Confirm My Return?
All returned products are verified and checked by Monoprice staff. Standard products are processed in five to seven days, and the following products may take from seven to ten business days of rigorous inspection:
Request Any Return with DoNotPay in Minutes
Returning products can be time-consuming as it can often include lengthy and complex processes that can make you give up and stick with the item you are dissatisfied with. This is where DoNotPay comes in!
Can DoNotPay Help With Returning Products to Other Companies?
We can help you create stress-free return requests for any item. Read our guides and get familiar with return policies of various merchants, including:
Holiday Return Policy
Purchase with Monoprice this Holiday season with confidence! For Monoprice Branded Products purchased between November 25, 2021 and December 24, 2021, we will extend the Return Policy until January 31...
Return Policy
If you’re not happy with your Monoprice purchase for any reason, you can return it to Monoprice for a replacement or refund within the timetable below. The time period starts from the day of delivery...
Damaged Items Upon Delivery
If your item (s) arrives damaged, please reach out to Monoprice's Customer Service Team within two days of your order being delivered. All cases of damaged items are subject to review. Photos may be ...
Monoprice Warranty
Monoprice warranties vary by product, and all product-specific warranties are found on product ID pages and within Monoprice's website. Subject to this limitation, in general, Monoprice warrants (a) c...
How will I be refunded for my return?
Your refund will go back to the original payment method used for the purchase. Please allow 3-5 business days for the refund to post to your account. Unless the product is defective or the return is ...
How do I request a return?
Log into your account by selecting ‘My Account’. If you checked out as a guest you will need to create an account using the same email address or Contact Us. Click on the “My Orders” tab. Locate the ...
How do I return my Indiegogo Preorder?
Once the Indiegogo order has shipped, any request for refund will be subject to a processing fee of 15%. Canceled orders before product (s) ship are subject to a 5% processing fee. If the item is damag...
What is the phone number for Monoprice?
If you are visually impaired and need assistance accessing our Terms of Use, please call our Customer Support line via our toll free number 1 (877) 271-2592 for assistance. Welcome to Monoprice.com. Monoprice, Inc. ( "Monoprice" or we/us), provides this website and related sites (the "Site"), services, products, and systems as a service to you, ...
How long does Monoprice warranty last?
After 30 days of delivery and during the warranty period, Monoprice will, without cost to you, at Monoprice's option, either (i) repair defective products; (ii) furnish replacement products; or (iii) grant you credit equal to the defective products' net purchase price.
How old do you have to be to use Monoprice?
The Site and Services are intended for use by individuals who are 13 years of age or older. If you are under 13, you may use Monoprice.com only with the assistance of your parent or guardian.
