Return-Policy.org

zenni glasses return policy

by Mr. Mark Kautzer DVM Published 2 years ago Updated 2 years ago
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The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer's credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.

Full Answer

How long does it take to get Zenni glasses?

Zenni ships glasses worldwide, so how long it takes the glasses to get to you will depend on where you live and what shipping option you pick. On average, most people that order glasses from Zenni say they get their glasses in about 2 weeks.

What is Zenni Optical Return Policy?

Zenni Optical offers three types of high-index lenses:

  • 1.61 at an additional cost of $19.95
  • 1.67 at an additional cost of $34.95
  • 1.74 at $74.95

Does Zenni sell safety glasses?

Zenni simply can not offer safety glasses at the price they offer their regular glasses. Zenni safety glasses would no be very protective if they were $10 a set. So the answer to the primary question of this article? Zenni does not carry prescription safety glasses. In other words, Zenni does not provide eyewear that can hold up in challenging or difficult conditions.

Does Zenni carry mirror sunglasses?

Zenni® Eyeglasses - Glasses + Lenses from $6.95. zennioptical.com has been visited by 100K+ users in the past month . No Middleman or Retail-Space Overhead.

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Can you return zenni glasses if you don't like them?

If you made a mistake during the order, or you just don't like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.

Can I get a refund on new glasses?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

Is there any warranty on zenni glasses?

If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

Can you return glasses that don't fit?

Get a replacement or refund Many retailers will replace your eyeglasses or fully refund the purchase price if the problem is related to a defect in materials. Some will even allow up to 30 days on a return or refund if you simply don't like the way your glasses fit.

What should I do if I hate my new glasses?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

What to do if you cant see with new glasses?

Until you adjust to your new prescription glasses, it might appear that your new glasses don't correct your vision as well as your old pair. This is completely normal. Most people find that it can take anywhere from 5 minutes to a few days to adjust to their new prescription glasses.

Why are Zenni glasses so cheap?

There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.

Are Zenni glasses made in China?

Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing.

Can Zenni replace lenses?

Zenni Optical does not just stop offering glasses lens replacement to its potential customers at affordable rates; they go beyond that to provide numerous frames that give customers options to select the perfect pair of glasses that suits them.

What happens if my glasses are too small?

“If the frame is too narrow, the glasses will constantly slide down your face and need adjustments.”

Why are my glasses so uncomfortable?

If your eyeglasses feel like they are falling every time you move, it could be that they are too loose around your ears. You can try to run your glasses under warm water and slightly bend the temple arms down. Another solution is to get eyeglasses in smaller frames that best fit your face shape.

Why do I see blurry with my new glasses?

Both your eyes and brain need time adjusting to prescription glasses. Some people adjust to this change in a matter of days while others may take weeks to adapt. When it's new glasses causing blurry vision or a new prescription number in old lenses, you have to give yourself time to adjust.

Can I get a refund on glasses from Specsavers?

Answer: Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within 100 days of the date of purchase, we will put it right. No quibble, no fuss.

Can I cancel my prescription glasses?

You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.

Can you return prescription glasses Costco?

When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.

Can you return glasses at LensCrafters?

We accept returns at all of our locations, including online purchases made on LensCrafters.com, Ray-Ban.com and Oakley.com. All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.

How to return Zenni optical?

You need a Return Authorization (RA) number to proceed with a return. Contact the store through their chat, call, or email options within 30 days of receiving the product for the Zenni Optical return label. 2. Gather the following items for the return :

How long is Zenni warranty?

Zenni offers a 30-day warranty period. If you find any manufacturing defect, you can return the glasses for examination within this period. If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement.

How long does it take to get a refund from Zenni?

You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them. Alternatively, you get a one-time 100% refund as store credit that can be used at zennioptical.com. Shipping charges are non-refundable according to zenni return policy.

How long does it take for a refund to be processed for Forever 21?

Relax, because the Forever 21 refund policies are much more comfortable compared to other brands once the return gets approved and the product has arrived at our warehouse, which only takes 2-3 business days to arrive. Once the order is received the refund takes only 2-5 business days to reflect in your bank account.

How to return a Forever 21 item?

Step 1- The first thing you need to do is to log into your Forever 21 account. Step 2- Then click on the tab of My orders. Step 3- Select the item you wish to return. Step 4- Then choose the account in which you prefer for the refund to be initiated.

Is Zenni a return policy?

Zenni has a difficult return policy for its products. The most common complaints about Zenni usually revolve around their return policy. You may find it hard to return a product and get refunded if you don’t like it.

Does Zenni offer a refund?

Unlike most big chain stores or local optical shops that offer a hassle-free return, Zenni does not offer a full refund on returns. For example, when you buy from stores like Sears Optical and LensCrafters, you get an unrestricted 90-day return policy. Zenni on the other hand typically offers half the value of the original price.

What Is the Zenni Optical Return Policy All About?

Since Zenni is an online-only merchant, there are many reasons why you might need to return their product after the purchase. The glasses you bought could’ve gotten damaged during shipping, or the store might have sent you a defective product by mistake.

How To Return Unwanted Product to Zenni

If you wish to return an item to Zenni, you will have to contact them and ask for a return authorization number.

Not Satisfied With a Zenni Product? DoNotPay Helps You Return It in a Flash!

Returning an item you ordered by mistake to Zenni can be a tiring, stressful task. You might have to dial the customer support number several times before getting a proper answer. Processing your return request can take a couple of days as well.

What Types of Refunds Does Zenni Offer?

Before you make a return request to Zenni, you should also learn about their refund options.

Request a Chargeback for a Defective Product With DoNotPay

In case Zenni Optical refuse to grant you a refund or deny your return, you can file for a chargeback through DoNotPay. Here’s how:

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What time does Zenni open?

It's just one more way Zenni makes it easy to get eyeglasses you'll love. Customer Service. Hours: 5am - 9pm PT every day. Call: (800) 211-2105.

Where are the numbers on a non-Zenni frame?

Non-Zenni frames: Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and a color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame.

What is the difference between rimless and half rim glasses?

Half-rim frames are great for people with slim faces. They show more of your face than full- rim frames, and are more durable than rimless glasses. Rimless glasses are great for people who will treat their glasses delicately, and who want their glasses to be practically invisible on their face.

How to see yourself in glasses?

To see yourself in glasses, click “TRY ON” on a product detail page, choose the image of yourself, and then move your mouse (or swipe for mobile) left and right on the Try-On image to see yourself from different angles in the frame.

Is a full rim better than a rimless RX?

Your Rx may be too strong for half-rim or rimless glasses, so full-rim would be your option. Full-rim glasses, especially in the nerd-chic look, are very popular. They are generally more durable than half-rim or rimless frames. Half-rim frames are great for people with slim faces.

Do Blokz lenses have aspheric lenses?

Yes, we offer aspheric lenses for our standard 1.67 high index and Blokz 1.67 high index lenses. Aspheric lens surface improves visual quality and reduces distortion of the wearer’s eyes as seen by others. Aspheric lenses are provided for the 1.67 high index lenses in this range: Sph 0 to -10.00, Cyl -2.00 to +2.00.

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