How do I return a Crocs™ item?
This helps Crocs™ to properly process your return and refund: Please log into your account. Choose the order you would like to return. Go to ‘start a new return for my order’ on the right side of the page. Select the item (s) you wish to return.
How do I cancel my Crocs order?
Contact Customer Service at 1-866-306-3179 or by email . Orders cannot be changed once they have been placed. If applicable, please cancel your order within 30 minutes of submitting the order or return the items and place a new order. You may cancel an order within 30 minutes of submitting. Orders placed using Crocs Gift Cards cannot be cancelled .
What is the warranty on Crocs products?
Crocs, Inc. (“Crocs”) warrants all of its Crocs™ products (the “Products”), purchased by consumers either directly from Crocs or from Crocs’ authorized resellers (including authorized retail and Internet-based sellers), to be free from manufacturing defects for 90 days from the date of purchase.
How do I purchase a Crocs gift card?
Gift Card sales are available in the form of e-gift card by clicking here. Both physical and e-gift cards are redeemable on Crocs.com and in stores. All purchased products that are unworn and unwashed have a 45 day return window from the order date. For more information about Crocs Gift Cards, please see gift card terms .
Can I return Crocs to the store?
If you believe there is a quality issue with your item, we will make it right. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase.
How long does Crocs take to refund in store?
Our returns take up to 10-14 business days to process after we receive the package. Please note that it may take additional time to post your account depending on your bank or financial institution. If there is a quality issue with your item, click here for our warranty policy.
Can you return shoes you bought online to the store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Can I return Crocs to Macys?
Returns are accepted at any Macy's store within 90 days from purchase date.
Do Crocs run big or small?
Thus, it seems likely that If your foot measures as a half-size, then you'll have to likewise choose as to how you'll want to wear them. If as a slip-on, I'd round Down - That's because Crocs do appear to run a tad bit large, and you could probably get a perfect slip-on fit.
Are Crocs supposed to be loose?
They should conform to fit your foot securely with minimal or no slipping as you walk. Your heel should rest securely and the shoe shouldn't ride up and down. Sides, top and arch area of the shoe should comfortably hug your feet. Wiggle room at the front of the shoe – your toes shouldn't touch the front.
Can I return shoes after wearing them for a day?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Do Crocs shrink?
Do Crocs shrink? YES! Owners of Crocs shoes become quite frustrated when they learn (usually after the fact) that Crocs shrink when exposed to high heat. It's true.
Does Kohls sell Crocs in store?
Kohl's has all the Crocs options your whole family will love, including men's Crocs sandals and women's red Crocs. We also have the kiddos covered, too, with boys Crocs and girl's pink Crocs available. You'll find all the footwear options you and your family need at Kohl's.
Do Crocs stretch out?
If you're looking to stretch them out, just put them in the freezer overnight—they'll expand! Do Crocs run small? Yes, Crocs run small. But the good news is that you can stretch them out to fit you perfectly!
How long does it take for Crocs to process your order?
Orders ship within 1-3 days of order date. Transit time estimated to be 3-6 business days from receipt of your shipping confirmation email.
What do you do if your Crocs are too big?
0:523:30How to make Crocs fit Perfect - YouTubeYouTubeStart of suggested clipEnd of suggested clipAlso note that if the crocs are already too big for you you can use the same method like when youMoreAlso note that if the crocs are already too big for you you can use the same method like when you heat them up they're going to shrink. Then after they shrink you put your feet in to kind of resize.
How do you get Crocs in 2k22?
Players who want to unlock Crocs for their character will need 15,000 Virtual Currency (VC) to cover the costs. If your wallet is ready, make your way to Swag's Main Street Clothing, and interact with one of the NPCs inside.
How can you tell if Crocs are fake?
You can spot fake Crocs if they are missing any of authentic Crocs' distinctive features, such as a tag with a barcode unique to the shoe model, genuine logos in specific places on the shoes, particular information on the outsoles, and the characteristic light, flexible, foam-like material.
Are All Crocs Products Eligible for a Refund or an Exchange?
According to the Crocs return policy, you can’t return goods that fall into these categories:
How To Return Crocs Products
Take the unwanted products to a Crocs shop and talk to the authorized staff member or the store manager. They should take the item and start the procedure.
Why Sending a Return Request via DoNotPay Benefits You?
DoNotPay ensures you don’t spend a single moment in vain when filing a refund or an exchange request. Saving money is an additional perk.
Can DoNotPay Help You Return Products to Other Sellers?
Use DoNotPay to file a refund or exchange request to any merchant. You can explore the return policies of some popular vendors in the following table:
Order Information and Tracking
Visit Crocs.com and select ”Sign In” from the top navigation bar. Sign In .
Canceling or Changing an Order
Orders cannot be changed once they have been placed. If applicable, please cancel your order within 30 minutes of submitting the order or return the items and place a new order.
Returns
Item (s) are available for return once they have shipped. A full refund, excluding shipping charges, will be issued on unworn and unwashed merchandise within 45 business days to the original form of payment. Items that are beyond 45 days from that date will no longer be available for return.
Shipping Damage
If you feel an item purchased at Crocs.com was damaged during shipping, please contact Customer Service for an exchange or refund within 90 days of arrival.
Unable to Locate Shipment
If the shipment tracking status shows "Delivered" and you are unable to locate the shipment we apologize for the inconvenience, but Crocs is not responsible for the shipment becoming lost or stolen.
Gift Exchange
If you received Crocs as a gift, we'd be happy to exchange it if the product is unworn and doesn't quite work for you.
Reporting Counterfeit or Fake Products
If you are unsure if a product you have seen or purchased is counterfeit, please contact us . Please have a picture of the product in question available. You can also visit www.crocs.com for pictures of our products
How long does it take to return Crocs?
Crocs Online Store promises to provide you with a “14-day Unconditional Returns Service” within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). You can return the products purchased at Crocs Online Store for any reason or without any condition within 14 days of receiving your purchase (specific marketing events are subject to related terms and conditions). Unless there is product quality problem, all products are allowed return, but no exchange.
What happens if you don't return a free gift?
If the free gift is not returned, the retail amount of the gift will be deducted from the refund amount.