What is Gazelle’s shipping policy?
Shipping is provided by either FedEx or UPS. 4) Returns - Gazelle offers a 30-day domestic return policy which commences on the delivery date, as reported by the shipping carrier. In the event of a return, Gazelle will refund the full amount of the item(s) being returned minus a $15 restocking fee.
How do I return an item to Gazelle?
To return an item, simply contact us at 1-800-Gazelle or email us through the contact us form. We will provide a prepaid return label through either FedEx or USPS Ground services and we will issue a refund to the original payment source within 5-7 days of receiving the item back.
What happens if I accept a new offer from Gazelle?
If you accept the new offer, you will be paid in normal course and in accordance with these service terms. If you reject the new offer, Gazelle will return the Product to you at the address from which it was originally sent.
Does Gazelle communicate with the customer in real time?
The code is communicated in real time and is provided to the customer by Gazelle. This code should be kept in case a claim needs to be made. Does Warranty Life communicate with the customer at the time of purchase?
What is gazelles return policy?
We want you to be completely satisfied with Gazelle products. We accept return requests for 30 days following delivery. To return an item, simply contact us at 1-800-Gazelle or email us through the contact us form.
How long does it take to get money from Gazelle?
You can track your package by logging into the "Track My Offers" page on www.gazelle.com) 2. Once we receive your item our goal is to inspect your item and get you paid within 3-5 business days. Once your payment is issued - Paypal or Amazon is Instant!, Checks can take from 7 - 10 days to be received.
Is Gazelle a trusted site?
Overview. Gazelle has a consumer rating of 3.23 stars from 954 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Gazelle most frequently mention gift card, second time and great experience. Gazelle ranks 8th among Consignment sites.
Do Gazelle phones have warranty?
What does the Gazelle Warranty cover? Our warranty is available for phones and tablets bought through the Gazelle online store. It covers any accidental damage, meaning any damage caused by drops or water as well as anything else that could go wrong with the device after the first 30 days.
Does Gazelle send you a box?
Gazelle will send you pre-paid shipping label to send us your iPhone, free of charge. All that you need is a box or protected envelope to ship your iPhone in.
Does Gazelle pay for shipping?
Shipping is FREE! Our offer is good for 30 days but the faster you send it in, the quicker you'll get paid. Once we receive your box, the Gazelle team will check out the contents and pay you quickly. Please note: If what you send in does not match the condition you described online, you will be given a revised offer.
Is Gazelle going out of business?
Gazelle is ending its entire device trade-in and buy-back program, with the closure effective February 1, 2021. Founded in 2006, Gazelle had been one of the most popular online services for trading in used iPhones, iPads, and other mobile devices.
Is Gazelle an authorized Apple reseller?
Gazelle launches certified preowned store specializing in quality used Apple iPhones & iPads. AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases.
Can I cancel a Gazelle order?
If you purchased something from Gazelle, the best way to cancel an order is to contact Customer Care. To ensure that we cancel your order before we ship it, please call us at 1-800-Gazelle or click the "Contact Us" tab and send us an email including your shipping address and order number.
What does Gazelle do with used phones?
Many of the products sent to Gazelle still have plenty of life left in them so we find them a new, happy home. We do this by selling many of the items through our Gazelle store. This is the essence of reCommerce - you sell your unwanted gadgets to us and we extend their life by selling them to someone who wants it.
Does Gazelle check battery life?
Phones that are sold directly to consumers by Gazelle go through an even more rigorous inspection process with 30 parameters. The screen is inspected to make sure it doesn't have too many scratches, the camera and microphone are tested and the battery is inspected to be sure it holds a charge.
Is back market a trusted site?
After considering on-site and off-site reviews, it appears that Back Market is indeed legit. The company has also received approval from publications like Forbes and TechCrunch. Regardless, customers should always be careful when dealing with resellers.
How does selling on Gazelle work?
You click on what you want to sell; report its condition; and get a quote online. Gazelle specializes in phones and Apple products, but also buys and sells Google and Samsung smart phones. If you agree to sell, the site will send you packaging materials and postage to pack up your, say, iPhone, and send it in.
Is Gazelle an authorized Apple reseller?
Gazelle launches certified preowned store specializing in quality used Apple iPhones & iPads. AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases.
Is Gazelle phones legit Reddit?
It's an absolute nightmare. TL;DR: Gazelle's MEID/ESN check does not verify if phones have an outstanding financial obligation. You could buy a phone that checks out with a clean MEID/ESN from Gazelle, but end up with an unusable device that you have to return - because they don't offer exchanges.
How long does buyback boss take?
We will process your payment within 5-7 business days after your order is received. After that, it's time for you to cash in! Buyback Boss offers the highest payouts, 14-day price locks, and speedy payments.
What are the rights of Gazelle?
Gazelle reserves the right to investigate complaints or reported violations of the Site Terms and to take any action Gazelle deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information . Gazelle reserves the right to seek all remedies available at law and in equity for violations of these Site Terms, including but not limited to the right to block access from a particular Internet address to any Gazelle website. These Site Terms incorporate by reference any agreements contained on the Website and constitutes the entire agreement with respect to access to and use of the Website. If any provision of these Site Terms is unlawful, void or unenforceable then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability. THESE SITE TERMS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE COMMONWEALTH OF MASSACHUSETTS, U.S.A., WITHOUT REGARD TO CONFLICT OF LAW RULES OR PRINCIPLES THAT WOULD CAUSE THE APPLICATION OF LAWS OF ANY OTHER JURISDICTION. YOU IRREVOCABLY CONSENT AND WAIVE ALL OBJECTION TO PERSONAL JURISDICTION AND VENUE IN THE STATE AND FEDERAL COURTS LOCATED IN SUFFOLK COUNTY, MASSACHUSETTS, USA, AND YOU SHALL NOT COMMENCE OR PROSECUTE ANY SUIT OR ACTION EXCEPT IN THE FOREGOING COURTS. The obligations in Sections 5 through 8, 10 through 15, 17 and 18 shall survive termination of these Site Terms.
How long does Gazelle honor offer?
As described above, Gazelle typically honors the offer price you receive for your Product on the Site for a period of thirty (30 days); sometimes for a longer period of time in connection with a temporary extended price-lock offer (each a "Price-Lock Offer").
What is Gazelle website?
The Website is a service made available by ecoATM, LLC (doing business as Gazelle) and its parent, subsidiaries and affiliates ("Gazelle," "we" or "us"). The Site Terms have the same effect as an agreement in writing and govern your use of the Website. If you do not agree to the Site Terms, please do not use the Website. We may modify the Site Terms at any time. If you do not agree to the changes, you may discontinue using Gazelle before the changes take effect. Your continued use of Gazelle after any such changes take effect constitutes your acceptance to such changes. Each time you visit or log into the Website, you reaffirm your acceptance of the Site Terms. You are responsible for regularly reviewing the Site Terms, by clicking on the "Legal" link at www.gazelle.com. The Site Terms may be supplemented by additional terms and conditions applicable to specific areas of this Website, or to particular content or transactions are posted in particular areas of the site, which, together with these Site Terms, govern your use of those areas, content, or transactions.
What are the conditions for Gazelle products?
Gazelle uses three (3) basic Product conditions to grade Products for Trade-In, ranging from "Flawless" or "No Noticeable Flaws" to "Broken" or "Functional or physical problems.". Conditions can vary widely between categories and types of Products.
What is a Gazelle product?
Broadly, Gazelle's Product definitions are as follows: Flawless or No Noticeable flaws: the item looks like it has never been used and is 100% functional. Good or Normal wear and tear: the item has visible signs of use, but is otherwise 100% functional.
Is Gazelle website copyrighted?
The Website contains information, content or advertisements text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects (collectively, the "Content") that are protected by copyrights, trademarks, service marks, trade dress, patents or other intellectual or proprietary rights owned by Gazelle or other third parties. All trademarks and copyrighted information contained on the Website are the property of their respective owners. Further, Gazelle retains all rights (including intellectual property rights), title and interest in the Website, technology, and all underlying technology and data including any enhancements, software, applications and improvements related to the Website (the "Technology") (the terms Content and Technology collectively will be referred to as the "Materials"). You may not remove from any electronic or printed copy any copyright, trademark, or other proprietary notice.
Does Gazelle have the right to correct errors?
Gazelle therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. Gazelle does not, however, guarantee that any errors, inaccuracies, or omissions will be corrected. Modification.
Does the $50 deductible eat into the $400?
For example, if an iPhone 7 was purchased for $400, that would be the amount we would pay up to. This could cover 4 repairs at $100. The $50 deductible does not eat into that $400 obligation.
Does Gazelle have a warranty?
Gazelle offers accidental and mechanical breakdown warranty through WarrantyLife. Warranties can be added to eligible items before checkout. Filing a damage claim is easy, just head to https://www.warrantylife.com/claims.
