How do I return something on goop?
Return PolicyGo to returns.goop.com, enter the email address that you used when you purchased the item being returned and click “Start A Return.” You will then receive an email from which you can access the Returns Center. ... You will then be able to print a pre-paid shipping label.More items...
How long does goop take to ship?
Orders placed on weekdays before 11 a.m. PT/2 p.m. ET will ship the same day. Orders placed after 11 a.m. PT/2 p.m. ET or on weekends or holidays will ship the following business day. Expedited shipping is only available to shipping addresses within the contiguous United States.
Does Supergoop return?
RETURNS AND EXCHANGES Except for Products that are a final sale, we accept returns if you are not satisfied with any supergoop.com purchase.
How do I contact goop?
Customer Service: customerservice@goop.com or 1.844.WTF.GOOP, Monday through Friday, 9 a.m. to 4 p.m. PT/12 p.m. to 7 p.m. ET.For all editorial inquiries: editorial@goop.com. ... For all brand and product submissions: buyers@goop.com.For all press inquiries: ... For all wholesale inquiries: ... For In Goop Health inquiries:
How much is shipping at Super Goop?
As of today, we offer three shipping methods: 1. Ground (5-7 business days): $5 2. 2nd Day Air (2 business days): $15 3. Priority Overnight (1 business day): $30 Ground shipping is free when you spen…
Does Supergoop have free returns?
Except for Products that are a final sale, we accept returns if you are not satisfied with any supergoop.com purchase. We offer free returns or exchanges within 30 days of purchase.
Where is Supergoop manufactured?
(non aerosol spray mist, Sun-Defying Sunscreen Oil, Everyday Sunscreen) All Supergoop is made in the USA except City Serum. Sun Bum – these products are designed for the outdoor, sun loving lifestyle. The company operates from Cocoa Beach, Florida.
Is Supergoop sold in Mexico?
We currently do not ship internationally. However, if you are outside of the United States, here is a list of retailers you can find us in around the globe!
How long does it take greenpan to ship?
We offer standard shipping rate which takes 5-8 business days from order receipt to delivery. Your order will ship from our U.S. West Coast warehouse.
Does Alex Mill ship to Canada?
Unfortunately, AlexMill.com is currently unable to ship outside of the United States or U.S. Territories, in order to provide the best shopping experience for our customers.
Do I need a promo code to shop the sale?
No promo code needed: These are good, old-fashioned markdowns. Everything on sale is featured here, with the current sale price displayed. If you’re shopping from the United States, you’ll also see the original price crossed out.
I just received my order, and the current price for my item is now lower than what I paid. Can I get a price adjustment?
As long as the item is available on sale in the same size and color it was originally purchased in, we offer price adjustments within seven days of your shipment date. Please email us at customerservice@goop.com and we’ll help you out.
Why are some items marked as final sale?
Once a sale item hits 60 percent or more off, it’s final sale, meaning it is not eligible for return, exchange, or store credit. Final sale items are clearly marked on the product page, and in your cart at checkout.
DO I NEED AN ACCOUNT TO BUY FROM GOOP?
You do not need an account to buy from goop, however setting one up is free and makes the checkout process faster. When you sign up you are able to:
WHEN WILL MY ACCOUNT BE BILLED?
Your account is billed upon the first shipment of your order, unless otherwise noted. This includes items shipped immediately, personalized items, and preorder items.
CAN I TRACK MY ORDER?
If you checked out as a guest, you will receive a shipping confirmation email with a tracking number. If you have an account with goop, you can track your order in the Account section.
CAN I AMEND OR CANCEL MY ORDER?
Any amendments or cancellations to orders must be made within twenty-four hours of placing the order. Please email customerservice@goop.com .
How long does it take for a Kindle to be fulfilled?
Your order will be fulfilled by the delivery date set out in your order confirmation or, if no delivery date is specified, then within 30 days after the date of the order confirmation, unless there are exceptional circumstances and except in the case of pre-orders.
What are the additional terms on the Site?
These Terms will apply equally. Without limitation, the additional terms include product & service descriptions, prices, and restrictions posted on the Services, which are subject to change from time to time and should be reviewed by you each time you submit content or place an order.
Where does Supergoop ship?
Supergoop! currently ships only to locations within the 50 United States although some Products cannot be shipped to addresses in Alaska or Hawaii due to federal regulations. Shipments will be made via standard ground service unless otherwise specified at the time of purchase. [All orders containing hazardous materials must be shipped via standard ground shipping methods and cannot be shipped via expedited shipping methods. The time period from order to delivery will vary depending on location.
Does failure to act with respect to a breach by you or others waive our right to act with respect to subsequent or
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of these Terms.
Can you seek relief in a small claims court?
Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
Can arbitration be a class action?
The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Does Supergoop have copyright?
Supergoop! will respond to proper notifications of claimed copyright infringement with respect to material posted by users and will take appropriate action including removing and disabling access to the allegedly infringing material on the Site. We also will, in appropriate circumstances, terminate the accounts of registered users whom we find to be repeat infringers. We also may, in our discretion, suspend and/or terminate the account of any registered user who infringes another’s intellectual property right whether or not there is repeat infringement.
