Product Conditions in Homesense Return Policy
- These terms will make it easy to understand and facilitate your return process. ...
- Return the product within 28 calendar days after purchase.
- Gift cards cannot be refunded.
- During the return, you must provide the original purchase receipt.
- The refund will be issued in the same form as the original payment.
Full Answer
What is the return policy for items purchased in store?
Return your purchase in store within 28 days with a receipt as proof of purchase for a full refund. Merchandise must be unused and in its original condition including packaging and labelling. Pierced jewellery and gift cards are excluded from our returns policy.
What is the HomeSense return policy for email receipts?
The Homesense Return Policy is applicable to Email Receipt transactions. You will still continue to receive a paper copy of your receipt in addition to the Email Receipt. How Do I Request an Email Receipt?
Can I return a HomeSense item to TK Maxx?
If you paid by credit or debit card any refund must go to the card you used to purchase If you paid by gift card the refund will go on to another gift card Gift receipts can be used to return an item for exchange or gift card but not a refund Homesense items cannot be returned to a TK Maxx store.
How do I return an item purchased through Ssense?
Step 1 - Log in to your SSENSE account and access your ‘Order History’. Step 2 - Request a prepaid return label (PPL). Step 3 - Your PPL and return instructions will be sent to the e-mail address associated with the order.
Can I return to HomeSense after 30 days?
We are unable to accept the return of merchandise in unsellable condition. Other restrictions may apply. If you are a TJX Canada STYLE+® Loyalty member, the return period for a refund in the original tender is extended from 10 to 30 days. Best of all, the program is free to join!
Can you return to HomeSense without a receipt?
Returns without a receipt will receive a non-transferable merchandise credit. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem.
Can you return home sense items to home goods?
Merchandise must be unused and in its original condition including packaging and labelling. If you paid by credit or debit card, any refund must go to the card you used to purchase.
Can I return Marshalls to HomeSense?
Return Policy If rushing back to a HomeSense location for a return isn't convenient, you can always head over to sister stores Winners or Marshalls, who will gladly accept returns of HomeSense merchandise.
Is HomeSense the same as TK Maxx?
And in case you hadn't heard, we're part of the TK Maxx family – so if you love TK Maxx Home, you'll adore Homesense. Since launching in 2008, we've opened 70 stores (and counting) across the UK and Ireland. At TJX Europe, we believe in a diversity of experience, gender, ethnicity, age, viewpoint and much more.
Is HomeSense owned by Marshalls?
TJX Companies, the parent company of HomeSense, as well as HomeGoods, Marshalls, Sierra (retailer), and TJ Maxx are slowly increasing their HomeSense presence in the United States.
Where does homesense get its products?
We buy from all kinds of vendors: including top brands and designers, as well as artisans from around the world. We also have some merchandise manufactured for us to bring you exceptional fashion and quality at an amazing price.
Can you return TJ Maxx items to HomeGoods?
You cannot return your TJ Maxx items to Marshalls or HomeGoods. If the item was purchased at a TJ Maxx store or online it must be returned to a TJ Maxx store only. You don't have to return it to the exact store you purchased it from, you can bring it back to any TJ Maxx store location.
Does TJ Maxx take Marshalls returns?
Please note that items purchased at a Marshalls store can only be returned to a Marshalls store, in accordance with this return policy. Items purchased at Marshalls may not be returned to T.J. Maxx or any of our other sister brands.
Can I return winners at homesense?
Details: With a receipt, you have up to 10 days or 30 days if you are a TJX Canada STYLE+ member to return an item. But if you don't have a receipt, the store will offer a refund on a gift card.
Can you return things to Marshalls without a receipt?
Returns with without a receipt are only eligible for store credit. Valid ID (drivers license, military ID, state issued photo ID card), name, address and signature are required for returns without a valid receipt or gift receipt. Your signature may also be required.
How many times can you return to TJ Maxx without a receipt?
TJ Maxx has a strict 30-day limit on returns with or without a receipt. Once that time is up, your items will be tossed in the garbage. You can either get store credit for what you paid (if you have a cashier's slip) or an exchange for merchandise at full price.
Can you return to Marshalls without a receipt?
A valid government issued photo ID, name, address, and signature are required for non-receipted returns and may be required for use of the resulting merchandise credit. Any name printed on the merchandise credit must match the name on the photo ID presented or the merchandise credit may not be used.
Can HomeGoods look up a receipt?
Since HomeGoods can't look up your receipt in store, you should always choose the email receipt option on the pin pad during checkout.
What is TJ Maxx return policy?
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
Is Homesense and HomeGoods the same?
If you're already obsessed with HomeGoods, you likely know about its sister store Homesense, which recently launched in the United States. Both stores are owned by TJX and sell cute-as-hell home decor, but they're surprisingly different. Homesense is basically HomeGoods on steroids.
How to initiate a return with Sense?
To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. Alternatively, you can contact our Customer Care team to assist you with the return process. SSENSE adheres to a strict no-paper policy, so as to reduce waste. This is why shipments do not include a return slip inside the box.
How long does it take to get a refund from Sense?
Please note that it can take up to 5 business days to process the return items, subject to its compliance with our Return Policy. It may take your financial institution additional time to process the transaction and update your bank statement.
What to do if you believe an item is defective?
Damaged/defective items: if you believe an item to be defective or damaged, please contact our Customer Care team so that they can help resolve the issue.
What products must be returned in their original packaging?
Be mindful of deodorant, makeup or perfume that may rub off, and beware of jewelry that may catch or tear fabric. Self-care products (fragrances, face, body, hair): must be returned in their original packaging, unused, unaltered, and sealed.
Does Sense accept returns?
SSENSE reserves the right to reject returns which do not comply with our Return Policy. Returns that do not respect the policy will be sent back to the original shipping address without any refund being processed.
Do you need a Sense account to return a guest order?
Guest Orders: If you placed your order as a guest, you must create an SSENSE account in order to request and manage a return yourself. If you would prefer not to create an SSENSE account, you can contact our Customer Care team to help you facilitate the return.
Can you return a shoe box with a dust bag?
The dust bag and/or shoe box must be returned alongside the footwear, in its original condition. Please be sure to place the shoe box inside a shipping box so as to prevent damages during transit. Intimate apparel and swimwear: must be returned unworn, and with the original hygienic protection sticker still intact.
