Inyo Pool Products Inc. will accept a return on most items that are in new, unused/unopened condition within 30 days of purchase for a refund, less any shipping and handling charges and a 20% restocking fee. All returns require a Return Merchandise Authorization number (RMA #).
Full Answer
Is inyopools a good site to buy?
INYOPools.com has a consumer rating of 4 stars from 84 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with INYOPools.com most frequently mention customer service, great price and next day. INYOPools.com ranks 7th among Swimming Pool sites.
Where can I get answers to Inyo pool questions?
Connect with INYO experts and other pool owners to share ideas and get answers to your toughest pool questions. Order Process, Order tracking, and Returns. 556 Florida Central Pkwy. STE 1008
How do I contact Longwood for pool support?
Please feel free to visit our pool answers section to see if we have the answer. Providing our customers with the best support possible. Fax: 1-866-284-5122 (Toll Free) / 407-386-6993 (International) Please note that returns do not come back to our Longwood Florida location.
Does INYO require a credit card?
INYO will require a credit card on file in order to cover the charges prior to being shipped. If the warranty claim is denied, INYO will void the credit card authorization for the replacement shipping charges. INYO encourages the customer to use a shipping method that provides a tracking number to ensure delivery.
Is shipping fee covered by warranty?
Original shipping fees are not covered under warranty. If the manufacturer requires the product to be shipped in for inspection, the customer is responsible for the shipping costs. Modifying an item from its original condition may void the warranty.
Does INYO have a warranty?
Products purchased at INYO Pools may or may not come with a manufacturer’s warranty. Terms and conditions of the warranty vary from product to product. We recommend you contact either the manufacturer or their website for their specific terms and conditions. In some cases, once the item has been used, the manufacturer will only exchange ...
Questions About Your Pool
Connect with INYO experts and other pool owners to share ideas and get answers to your toughest pool questions.
Questions About Your Order
Connect with us about order related questions like; Order Process, Order tracking, and Returns.
Does Inyo Pool Products endorse?
Inyo Pool Products Inc. does not endorse or make any representations about these sites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of these other sites linked to this Site, you do so entirely at your own risk.
Can you disclose your account information to third parties?
You agree that your Account Information may be used to attribute an electronic record and electronic signature to you. Therefore, you shall not disclose your Account Information to third parties. You agree to notify us immediately of any unauthorized use of your Account Information or any other breach of security.
Can you reprint Inyo Pool?
No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of Inyo Pool Products Inc. You may not reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license or create derivative works with respect to the Site.
Is Inyo Pool Products intellectual property?
Intellectual Property. The contents of the Site, such as text, graphics, logos, audio clips, video, photographs, software, and other information (the "Content") is the property of Inyo Pool Products Inc. and/or its affiliates or partners, and is protected by federal and international copyright and trademark laws, or other proprietary rights.
Does Inyo Pools Inc have viruses?
Inyo Pool Products Inc cannot and do not guarantee that the Site will be free of infection from viruses that could damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
How long does it take to report a damaged package to Inyo?
Any small package shipments damaged must be reported to Inyo Pool Products within 7 days of receiving your shipment. If freight damage is reported after 7 days of receiving your shipment Inyo Pool Products will be unable to issue a credit or exchange of merchandise. Shipping Errors.
What to do if package arrives damaged on Inyo?
If a shipment arrives damaged- Refuse the shipment and call Inyo immediately. The receiving bill also indicates a "piece count" (i.e. how many packages are on the pallet).
Does Inyo Pools ship to PO Boxes?
An exception is any event or situation that causes a shipment delivery to be rescheduled. Shipping to PO Boxes. Inyo Pools cannot ship to a PO Box.
Where are common carriers shipped?
Common Carrier / Truck line deliveries are shipped to the front of your driveway, trucking company is not responsible for transporting your product from the driveway to your house or equipment location.
Can I change my shipping address once I ship?
Once you have supplied us with a shipping address, in most cases the shipping company will not ship to a different address. In cases where the shipping company can change the shipping address once the order has shipped, the customer will be responsible for any reconsignment fees charged by the shipping company.
Is Saturday a business day?
Saturday, Sunday and National holidays are not classified as business days, for example if you placed an order via 2 Day Air on Thursday before 1 PM EST your order would be delivered in 2 business days which would mean delivery on Monday. 3 Day.
Overview
INYOPools.com has a consumer rating of 4.04 stars from 87 reviews indicating that most customers are generally satisfied with their purchases. INYOPools.com ranks 7th among Swimming Pool sites.
Reviews (87)
These guys are awesome! I had been struggling to get the right parts for my pool filter motor. I had ordered from another vendor and received the incorrect parts, which had to be returned. Once I contacted INYOPools, the search was over. Over a live chat, they identified the correct motor and pump parts I needed and I purchased them.
