Full Answer
Can I return items purchased online to a Jack Rogers Store?
For your convenience, all www.JackRogersUSA.com purchases may be returned to our Jack Rogers Retail Store in Atlanta, Georgia with your receipt and original packaging. Please note that all monogrammed, custom, made-to-order and final sale items may not be returned to our retail stores at any time. HOW LONG DO I HAVE TO SHIP BACK MY RETURN?
What is Jack Rogers'return policy for defective items?
In the event that we processed your order incorrectly or if you received a damaged or defective item, we will gladly replace or take back that item for a full refund at our expense. Jack Rogers will provide a shipping label to expedite the return.
What is the warranty policy for Jack Rogers shoes?
We have a 1-year warranty policy. If the shoes were purchased in our website or at our Jack Rogers store, and if the damage has occurred within one year of purchase date, please email us images of the entire shoe - top and bottom - along with photos of the damaged area, and your order number to customerservice@jackrogersusa.com .
How do I file a damage claim with Jack Rogers?
For any product with a damage claim, please contact us at customerservice@jackrogersusa.com , or by clicking on the Customer Service link on JackRogersUsa.com Returns Process: It will cost $5 for a return.
How long does it take to get a refund from Jack Rogers?
How to redeem Jack Rogers gift card?
What shoes did Jackie Kennedy wear?
Can you return merchandise purchased at Jack Rogers?
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About this website
Does Jack Rogers offer free returns?
RETURN POLICY We have a $5 return label fee applicable to returns, and offer free exchanges. We accept the return of unworn and unused merchandise purchased from www.jackrogersusa.com within 30 days from the original fulfillment date.
Are Jack Rogers out of style?
A: YES! Jack Rogers are 100% worth the investment because they're built to last. On top of that, these sandals never go out of style! I bought my first pair of Jack Rogers over 7 years ago and I only just now had to retire them.
Do Jack Rogers run small?
They run true to size and is a timeless classic.
Where are Jack Rogers manufactured?
A half century later, the Jack Rogers Navajo sandal is still made by hand in Florida. It is supplemented by a fully-evolved, year-round footwear and ready-to-wear accessories collection, whose emblems are inspired by the original shoe of the 1960s.
How can you tell if Jack Rogers are fake?
In addition, the size written on the inside said “7 1/2” whereas authentic Jacks would say “7-“. To top it off, the box is also fake, and the sandals I received were WORN. I have never ever had this issue with an Amazon purchase in the past. Please buy your Jacks from the JR website or from another seller!
How do you clean Jack Rogers?
First, wet the soles with a damp paper towel or rag. Wet them just enough so they are damp, but not soaked. Rub some of the saddle soap on the problem areas with your finger, then scrub with the toothbrush until you get a nice lather going. Repeat the process until you are happy with the result.
Do Jack Rogers sandals stretch out?
Like Birkenstocks, Jacks among those shoes that require breaking in before they're comfortable. The leather upper takes time to stretch out, and initially the three decorative dots on the heel irritated the bottom of my foot. However, after wearing them for a while, the dots wore down and became much more bearable.
Are Palm Beach sandals comfortable?
Palm Beach Sandals started their business in the 1960s and remains today the same as the first pair, all hand stitched and created just for the wearer. The sandals are made of 100% leather and are comfortable to wear from the first time you put them on your feet.
Do Jack Rogers sandals fit wide feet?
Verified PurchaseReview for Zappos VIP Points(What's this?) I was so excited to see that Jack Rogers now offers wide width sandals. They are a fairly narrow shoe by most people's accounts. Unfortunately the wide width felt no wider than the regular sizes, with the exception of the sole.
Who makes Jack Rogers Shoes?
Jack Rogers, the 59-year-old sandal brand made famous by Jackie Kennedy, is stepping into the future of retail with a rebrand that focuses on its direct-to-consumer channel, CEO Lydia Park Luis told Cheddar on Friday.
What are Jack Rogers sandals made of?
Leather FootbedLeather Footbed: In an ode to the first Jacks made in Italy years ago all of our Jacks Flat Sandals are made with leather footbeds & stitched to the outsole. Over time the natural oils of the foot will change the color of the footbed - this is a detail unique to Jacks!
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How long does it take to get a refund from Jack Rogers?
Within 30 days of purchase: Full refund or merchandise credit. Sale items with a Jack Rogers receipt: Within 30 days of purchase: Full refund or merchandise credit. After 30 days, sale items are not eligible for return. Final Sale Products:
How to redeem Jack Rogers gift card?
To redeem your Jack Rogers e-gift card, simply add your items to your shopping cart and when you are ready to checkout, add your e-gift card code to the “Gift Cards” field on the left side of the shopping cart. Once you’ve added your e-gift card code, proceed with the checkout steps.
What shoes did Jackie Kennedy wear?
Ever Since Jackie Kennedy went to Capri and brought back a flat sandal with whipstitched leather and an iconic Rondelle that would go on to become the classic Jack Rogers Sandal, we've been crafting beautiful shoes and accessories that brighten everyday. With an unmistakeable ease, effortless style, and optimistic view on life, ...
Can you return merchandise purchased at Jack Rogers?
Merchandise purchased at Private Sales is final sale—returns or exchanges are not accepted. Original shipping charges are not eligible for refund on orders that were shipped correctly. Products that were not originally purchased in a Jack Rogers company store or at jackrogersusa.com are not eligible for a return.
