Why doesn't Journeys send invoices?
Can you return an item to Journeys?
About this website
Can you return Journeys Kidz to journeys?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded.
Can you return to journeys without a receipt?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase! If you have any issues due to the lack of receipt or invoice, please contact us!
Can you return at any journeys?
Returns to the Journeys stores are free. Find the nearest Journeys store. Bring the item with original packing and the receipt or order confirmation.
How long does a journeys refund take?
For items returned for a refund, $7.95 will be deducted from the refund amount for use of label provided by Journeys. Shipping charges are not refundable. 4) Please allow 2-4 weeks to receive your refund or exchanged merchandise.
Can I return vans to journeys?
Whether you bought it online or at a store, you can take the item back within 60 days of the purchase date. The product must be unworn and unwashed, and you need to bring a few additional items: The original receipt or your order number. The original packaging.
Can I send my Uggs back and get a new pair?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
How do I exchange Crocs for different sizes?
You can call us at 1-866-306-3179 to get a gift exchange set up. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. When your footwear is returned, we will be happy to send you a replacement pair.
Can you return a Journeys gift card?
Unredeemed value will not be converted to cash upon expiry of the Journey E-Gift Card/Gift Card. No refunds are permitted with respect to cards.
How do I contact journeys?
(888) 324-6356Journeys Shoes / Customer service
How long does it take to ship shoes from Journeys?
Journeys offers free standard ground shipping to the U.S. on all orders over $39.98. Orders below this value cost just $4.95 to ship. Please allow 3-5 business days for delivery as well as 1-2 days for processing.
Can I return custom Converse?
Customised Converse products can be returned for any reason within 30 days. Converse stands behind all of its products. If your product has a workmanship or material flaw, support is available depending on your place of purchase.
Does buckle return?
We want you to be satisfied with your purchase. If you need to return merchandise, you may return it to one of our Buckle store locations free of charge.
How do I contact journeys?
(888) 324-6356Journeys Shoes / Customer service
How do I exchange Crocs for different sizes?
You can call us at 1-866-306-3179 to get a gift exchange set up. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. When your footwear is returned, we will be happy to send you a replacement pair.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Does buckle return?
We want you to be satisfied with your purchase. If you need to return merchandise, you may return it to one of our Buckle store locations free of charge.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
What age does Journeys accept personal information?
If the customer is not 13 years of age or older, the information is not accepted or stored by the Site.
Can Journeys see your submission?
If your Submission is selected by Journeys to be used, it may be displayed for other users to see, together with your name and associated profile information (such as your handle and profile picture). Journeys is under no obligation to display, feature or use any Submission, but may do so at its sole discretion.
Is Journeys responsible for user content?
You understand that Journeys does not control, and is not responsible for Feedback and User Content made available through the Website and that by using the Website, you may be exposed to Feedback and User Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.