Return-Policy.org

keen shoes return policy

by Katrina Abernathy Published 2 years ago Updated 1 year ago
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What is keen’s return policy?

If within 30 days you’d like to return your purchase from keenfootwear.com, you’re welcome to set up a return free of charge. KEEN has a return and re-order policy, and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return.

How do I return something to Keen Footwear?

For online purchases, make sure to request the return via the company’s Returns page. Keen Footwear doesn’t process the returns of items bought at retail stores or from online retailers—such as Facebook, Instagram, and eBay. If you purchased from these providers, initiate the return there. Keen issues refunds to the original payment method.

What is the warranty on my keen shoes?

KEEN offers a warranty against manufacturing and material defects for one full year from the date of purchase. If you’re experiencing an issue with your KEEN shoes, we would love to give them a proper evaluation. Our warranty claim process is easy! Click on the link below to get to claims process rolling:

How do I get a refund from keen?

To qualify for a refund, Keen requires you to send the request within 30 days from the date of purchase. For practical reasons, you should initiate the return sooner rather than later. It would be best to do so the moment you realize the delivered merchandise doesn’t fit you.

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Can you return worn shoes to KEEN?

If you receive an item that is damaged you can return it to us free of charge as long as it is unworn.

Does KEEN offer free returns?

KEEN offers free return shipping for all orders within the lower 48 states. We will give you a free return label that will be good for 30 days from your order date.

Are KEEN shoes made in China?

KEEN products are manufactured around the world, including in factories in the United States, Cambodia, China, India, Mexico, Thailand and Vietnam.

Do KEEN run big or small?

In the production year of 2008, we switched manufacturing locations and some customers who were on the edge of their size ended up needing to size up after that. This is the same time that we officially started suggesting a 1/2 size up from your normal KEEN size, but they've always fit a little small.

How long should a pair of Keens last?

If you pick the type of Keen shoe that's best suited to your daily routine, you can expect the following lifespan: Keen Utility Footwear – Keen utility footwear generally lasts six months to one year. Hiking Footwear – A hiking shoe will usually stick around for 800 miles.

Are Keen sandals good for your feet?

Hikers of all experience levels love these durable hiking sandals from Keen. The contoured footbed is designed to cushion your feet, absorb impact, and provide gentle support when you hit the trails.

Who is KEEN owned by?

Martin Keen, who is passionate about sailing and comfort, sold his share of Keen Footwear to partner Rory Fuerst four years ago, pocketing a fortune which was in the tens of millions. His furniture foray is timely. Sitting has joined sugar as a new evildoer, when it comes to one's health.

What company owns KEEN?

Keen (stylized KEEN) is an American footwear and accessories company based in Portland, Oregon. It was founded in 2003 by Martin Keen and Rory Fuerst....Keen (shoe company)TypePrivateFoundedAlameda, CA (2003)HeadquartersPortland, Oregon (2006), U.S.45.52672°N 122.6846°WKey peopleMartin Keen, Rory Fuerst6 more rows

Is KEEN a good shoe brand?

Keen constantly innovates new features to make their shoes even more comfortable and lightweight. Investing in a Keen brand work shoe is an excellent choice if you value comfort, safety, durability, and style.

Are Keens wide fit?

Do you offer wide shoes? The widest size we manufacture is E (for UK H). However, KEEN's run wide to begin with, so we offer styles that have been known to comfortably accommodate a 3/4E size foot....Original Style:Alternate style:Versavent:Venture or Terradora3 more rows

How should my Keens fit?

Keen Shoe Sizing Keen footwear features a wider toe box than other shoes. The extra space for toes helps Keen shoes to fit more securely and comfortably. To account for this difference, Keen recommends that shoppers start by going up 1/2 size from their standard shoe size to find their proper Keen shoe sizing.

Should you size up in Keens?

As a general rule, go up 1/2 size from your standard shoe size then work from there. A few more issues you may want to consider: KEEN with the eVent or KEEN. DRY water resistant membrane tends to have less interior volume in the toe box area of the shoe, so sizing up to some extent is sometimes necessary.

Where is the KEEN shoe company?

Keen (stylized KEEN) is an American footwear and accessories company based in Portland, Oregon.

Where are merrells made?

Merrell Shoes are made both in the United States and in Asian countries like Vietnam. Since they are owned by Wolverine Worldwide there are some lines in the Merrell shoe selection that are made in the US.

Are KEEN boots Union made?

About 25% of Keen Utility footwear is assembled by American workers in the United States, using materials sourced from around the world. Keen's American-made products come right from the brand's Swan Island factory in Portland, Oregon.

Where are Skechers made?

Skechers USA, Inc. is an American footwear company headquartered in Manhattan Beach, California. Sketchers products are all manufactured in independent factories located overseas. These factories are mostly located in China and Vietnam and there are no factories located in the USA.

How long is the Keen warranty?

KEEN offers a warranty against manufacturing and material defects for one full year from the date of purchase. If you’re experiencing an issue with your KEEN shoes, we would love to give them a proper evaluation. Our warranty claim process is easy! Click on the link below to get to claims process rolling:

How long does it take to return a keenfoot?

If within 30 days you’d like to return your purchase from keenfootwear.com, you’re welcome to set up a return free of charge.*

What is warranty promo code?

Our warranty promo codes are issued for the full retail value of your warrantied item, and are applicable to the full retail value of a replacement item. These promo codes will not combine with sale pricing, shipping promotions, discount codes, or Pro discounts.

How to contact Keen for replacement laces?

If you need help choosing a lace, feel free to reach out at info@keenfootwear.com, or call us a 1-866-676-5336. Please note: We currently don't have any replacement laces for KEEN Utility work boots and shoes. There are several companies that sell laces in different lengths and widths online.

How to find the correct shoelace length?

To find the correct shoelace length, count the lace eyelets on just one side of your shoe. For example, if you have 12 eyelets total, you'll want to look for the 6 eyelet lace length.

Can you refund a Keen item?

KEEN does not refund/exchange items purchased through independent retailers. However, if the item was ordered through our online store we may be able to provide a one-time exchange. In situations like these, give us a call. We'd love to see if we can help.

Does footprint matter?

Footprint matters, too. So we want to do everything we can to help you find the right size and shoe before you place your order to minimize the impact of return shipping on the planet.

How to submit a warranty claim on Keen?

Submit a warranty claim with proof of purchase (receipt, order confirmation, or credit card statement with personal info blacked out) that shows the date of purchase. If your claim is approved, you’ll receive a product voucher in the amount of the original purchase price to use on www.keenfootwear.com or a replacement product (same or comparable) at the discretion of KEEN. ( Note: If you purchased directly through a retailer, you may want to reach out to them instead. In many cases, the retailer will be able to assist you.)

How long are Keen sandals good for?

We stand behind all KEEN products and guarantee them to be free from manufacturing defects for one year from the confirmed date of purchase.

Is Keen responsible for damages?

Additional Details. Approved warranty product is replaced at the discretion of KEEN. All KEEN warranty decisions are final. KEEN is not responsible for any cost, or damages, incurred due to loss of use of the product. All cash refunds must be obtained through the original purchaser.

How long does it take to get a refund from Keen?

To qualify for a refund, Keen requires you to send the request within 30 days from the date of purchase. For practical reasons, you should initiate the return sooner rather than later. It would be best to do so the moment you realize the delivered merchandise doesn’t fit you.

How long does it take for Keen to process a return?

In most cases, processing the return takes between seven and ten days. If you make the request during a holiday season, the procedure tends to be longer because of the increased volume of returns. Keen Footwear doesn’t process return requests on the following days:

How to exchange Keen gift card?

To initiate an exchange, call 866.676.KEEN (5336).

Does Keen Footwear accept returns?

For online purchases, make sure to request the return via the company’s Returns page. Keen Footwear doesn’t process the returns of items bought at retail stores or from online retailers—such as Facebook, Instagram, and eBay. If you purchased from these providers, initiate the return there.

Can you return Keen merchandise?

According to the Keen return policy, you can return the merchandise that doesn’t meet your expectations only by mail. When you land on the Returns page, do the following:

Does Keen refunds?

Keen issues refunds to the original payment method. In case you start the procedure before the 30-day deadline, you don’t have to send the product in its original packaging. Feel free to put it in a different box or bag.

Can you find forgotten assets?

If you want to discover some forgotten assets you may have, we can help you find them in just a couple of minutes. With DoNotPay, you can both save money and earn it!

How long does it take to return a keenfoot?

If within 30 days you’d like to return your purchase from keenfootwear.com, you’re welcome to set up a return free of charge.*

Does footprint matter?

Footprint matters, too. So we want to do everything we can to help you find the right size and shoe before you place your order to minimize the impact of return shipping on the planet.

Does Keen offer exchanges?

KEEN has a return and re-order policy, and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return. Feel free to place a new order whenever you’d like!

Can you refund a Keen item?

KEEN does not refund/exchange items purchased through independent retailers . However, if the item was ordered through our online store we may be able to provide a one-time exchange. In situations like these, give us a call and we'll be able to assist further!

How long does it take for a Keen refund to be processed?

For certain financial institutions, it may take up to 30 days for a refund to reflect on your statement.

Why does Keen terminate transactions?

Keen reserves the right in its sole discretion to terminate a transaction in order to fulfill credit card industry regulations, payment processor and banking procedures, or in an effort to accommodate legal requests.

What happens if you breach Keen?

If a breach of our User Agreement, customer error, technical issue or potential fraudulent transaction has been brought to our attention, Keen may also choose to issue a refund.

Does Keen accept refunds?

Keen has adopted a policy of honoring refund requests up to the total available balance within a User account.

Where is the product tag number on shoes?

Product tag number is located inside the shoe, printed near the size. It will be in the format of 2-3 letters followed by 4 or 6 numbers (example: "GDC 0213")

What is the phone number for Canadian warranty?

If your warranty replacement request is approved and you wish to exchange your warranty replacement product, you must call 1.866.676.KEEN (5336) to obtain exchange authorization.

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