How old do you have to be to use the sandbox?
2. ELIGIBILITY. You must be 18 or older to use the Service. However, there may be certain items, like tobacco products and alcoholic beverages, for which you must be 21 or older to purchase, depending on local law.
How to contact Krogers?
Contacting Us. You can contact us toll-free at 1-800 -KROGERS (1-800-576-4377), Monday through Friday, 8:00am to Midnight EST, and Saturday and Sunday, 8:00am to 9:30pm EST except federal holidays. To give us written notice please contact us at The Kroger Co., Attn: Customer Service, 1014 Vine St., Cincinnati, OH 45202.
General
Where can I find recall alert? Where can I find my local store? Where are Pharmacy FAQs? What is zero hunger, zero waste? What is the Return Policy? How do I download the Mobile Application?
Ways to Shop
What are Pickup, Delivery, and Ship? What is Ship and how does it work? What is Grocery Pickup and how does it work? What is Grocery Delivery and how does it work? How do I see my shopping list?
Ways to Save
How do I redeem digital coupons? What are the current sales and coupons? Where is the Digital Coupons Policy?
What is Ship and how does it work?
Ship is one of our online ordering services. With Ship, you can enjoy the benefits of big box shopping from the comfort of your own home! Buy in bulk, get heavy or large products shipped right to your door, browse a wide selection of products (many of which aren’t available in your local store), and get access to exclusive savings.
How do I shop for Ship products?
Start by signing in to your digital account, then select Ship as your Way to Shop from the drop down menu in our navigation bar. The easiest way to find products is to visit the Ship department page. Here you can browse our Ship catalog and search for items to add your cart.
How do I place an order?
From your cart, proceed to checkout. Here you can add or edit your shipping address and select your shipping method. Your shipping options, fees, and how quickly you receive your order depend on your location.
How long will it take to receive my order?
When you receive your order depends on the shipping method you choose. But we do our best to provide you with quick, convenient options! In general, you can choose to get your shipment in as little as 1-3 business days.
What are the shipping fees?
Shipping carriers and fees vary by location. But you can get FREE standard shipping if you spend at least $35 (after taxes and discounts) on items sold and shipped by Kroger. Purchases from third-party sellers will always ship by economy for FREE.
How do I pay for my order?
From your cart, proceed to checkout. Here you’ll add your payment information. (At this time, we can only accept credit or debit cards – no cash, check, gift cards or government benefits, including WIC and SNAP). You’ll see an estimated total in checkout.
How do I track my order?
Sign in to your digital account and go to “My Purchases.” Once your order has shipped, you’ll see a tracking number associated with each order. You’ll also receive a confirmation email with your tracking information once your order ships.
Why is Kroger recalled?
Affects Kroger stores located in Central and Northwest Ohio; Northwestern Virginia panhandle; Reason: Affected product is being recalled due to testing observed lots to be sub potent, less than 90% of the label amount. Recalled on May-4-2021.
Is a fish topping kit dangerous?
Reason: The product may contain a topping kit that contains FISH and EGG allergens, and if consumed by those who are allergic to FISH or EGGS, may cause a serious or life-threatening allergic reaction.. Click here for more information. Recalled on January-29-2021.
