Return-Policy.org

lovesac return policy

by Miss Missouri Schiller IV Published 2 years ago Updated 1 year ago
image

Are sacs from Lovesac worth the price tag?

While the price tag might be a bit high, we definitely think the Sacs from Lovesac are worth it. The comfort is incomparable to other brands we’ve tried, plus their return policy is pretty great in case you decide it’s not a good fit for you (you can return within 60 days for a full refund).

Can you return a Lovesac sectional to Costco?

Note: There are a couple of Sactional configurations available at Costco for a better deal than their website, including a large sectional and a smaller sectional. For their return policy, Lovesac gives you the option to return your furniture if you aren’t totally satisfied within 60 days of the arrival date.

Can I contact Lovesac customer service?

Yes, if you pick a larger model like the PillowSac (if you lay it flat), the BigOne, the SuperSac, or the MovieSac. You can contact the company via email at customerlove@ lovesac.com. The company notes that they typically answer within 48-72 hours. You can also turn to phone support – 1-888-636-1223. The phone hours are Mon-Sun, 9 am – 1 am EST.

How do you ship a Lovesac?

All Sac inserts are shipped shrunken in a sturdy nylon duffel. Covers are shipped separately. Sactional seats and sides are shipped in separate boxes in order to maximize shipping efficiency. How long does it take to get a Lovesac? In most cases, Lovesac products arrive within 1-4 weeks from the purchase date.

image

How hard is it to return a Lovesac?

Returns & 60-Day Home Trial Eligible merchandise may be returned within 60 days from the date you received it for a full refund or exchange. Custom merchandise, floor model, and clearance item sales are final, and returns cannot be issued. Any shipping and/or delivery fees are non-refundable.

Does Lovesac have free returns?

After you receive the shipping labels, you have 7 days to return your merchandise. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. This is provided free of charge by calling our service line at 888-636-1223.

How long do Lovesacs last?

10 to 15 yearsLovesac sofas are extremely durable and will last a long time, even in busy, rambunctious households. They can last from 10 to 15 years, if properly maintained.

How do I fluff my Lovesac?

0:422:08LoveSac Product Guide - How to Fluff a Sac - YouTubeYouTubeStart of suggested clipEnd of suggested clipRight at the height of your knee. All the way down there. Give it a good punch. You'll end up withMoreRight at the height of your knee. All the way down there. Give it a good punch. You'll end up with this divot. From there you've got to work it this way and that way this way and that way.

Can you sleep on a Lovesac?

Sactionals cushions are LoveSac soft, and definately large enough (roughly Queen sized) to sleep on. A mattress topper to cover the cracks makes them softer than most beds! Also, Sactionals Bases are flat on top, not sloped back/down like all other sofas...

How do I get a discount on Lovesac?

Lovesac Discount TipsSign up for Lovesac's mailing list to receive special offers by email.Lovesac offers a 5% discount to active military members and veterans.Lovesac offers a price-matching service to ensure you're getting the best price.Get $100 off by referring a friend to Lovesac.More items...

Do Lovesac Sactionals have a weight limit?

The Lovesac Sactional has a weight limit of 500 pounds, so it's perfect for people who need a durable and sturdy couch. So if you're looking for a couch that can withstand years of use, the Lovesac Sactional is a great option.

Did Lovesac go out of business?

In January 2006, the company filed for Chapter 11 bankruptcy protection. They left Chapter 11 protection in August 2006. In 2012, Lovesac was named the fastest growing furniture company in the U.S. by Furniture Today magazine as well as recognized for being one of the top 100 furniture companies.

Which Lovesac fabric is most durable?

Get up to 35% off Sactionals. The Lovesac Sactional is the most versatile couch I have ever owned. It is also the most durable.

What is the love sac filled with?

Durafoam™Guaranteed to be the Best Seat in the House A Sac may look like a beanbag, but they are so much more. Filled with a proprietary blend of recycled foam remnants called Durafoam™, and available in multiple sizes and Covers, Sacs are the closest you'll get to sitting on an actual cloud.

How do you shrink a Lovesac without a kit?

0:336:20Lovesac Product Guide - Shrink Kit Demo - YouTubeYouTubeStart of suggested clipEnd of suggested clipInto your vacuum. Take the plastic bag and wrap it around the hose really tightly. But whatever youMoreInto your vacuum. Take the plastic bag and wrap it around the hose really tightly. But whatever you do don't get the plastic bag sucked up inside the hose.

What is Lovesoft fill?

Lovesoft™: A one-of-a-kind material that's an excellent alternative to down and feather. Lovesoft is so resilient that it keeps its lofty look without fluffing. 35" Wide x 29" Deep x 8" Tall.

Is Lovesac a luxury brand?

A new generation of affluent customers demands a new way of marketing luxury goods and services. Millennials on the road to affluence don't want their father's or their grandfather's luxury; they want their own!

Did Lovesac go out of business?

In January 2006, the company filed for Chapter 11 bankruptcy protection. They left Chapter 11 protection in August 2006. In 2012, Lovesac was named the fastest growing furniture company in the U.S. by Furniture Today magazine as well as recognized for being one of the top 100 furniture companies.

How does Lovesac make money?

But investors need to remember that, as a retail business, Lovesac's revenue isn't recurring. The company says 35% of all transactions comes from repeat customers, a testament to the quality of its products. But that's hardly recurring revenue. It will constantly need to fight for one-time sales.

Who is the owner of Lovesac?

Shawn NelsonShawn Nelson founded Lovesac in 1998 and is currently serving as Chief Executive Officer of the Company and as a member of the Board of Directors. Mr. Nelson is the lead designer of the Company's patented products and leads sourcing, creative, design, public relations, investor relations and culture.

What is Lovesac oversized sac?

Lovesac is the Original Oversized Sac, and most of our products are original Lovesac inventions. We stand by all of our products with great pride and hold the highest expectations for all Lovesac staff. If you're not satisfied, we're not satisfied, and will do everything in our power to enhance your Lovesac experience.

Where is Lovesac arbitration?

Any dispute relating in any way to your visit to www.lovesac.com or to products you purchase through www.lovesac.com shall be submitted to confidential arbitration in Salt Lake City, Utah, except that, to the extent you have in any manner violated or threatened to violate Lovesac's intellectual property rights, Lovesac may seek injunctive or other appropriate relief in any state or federal court in the state of Utah, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

How long are sac covers good for?

Sac and Sactionals covers are guaranteed for 3 years from the date of purchase (we highly recommend that all Outdoor Sactionals Back Pillows and Outdoor Sactionals Seat Cushions be kept out of the elements when not in use). Products are guaranteed against all manufacture defects.

Can I use Lovesac for kids?

Lovesac does sell some products designed for children, but it is our sole intent to sell them to adults, aged 18 or older, who can purchase with a credit card or other form of acceptable tender on this site. If you are under 18, you may use www.lovesac.com only under the supervision of a parent or guardian.

Is Lovesac a trademark?

LOVESAC is a federally registered trademark of The Lovesac Company. SAC, SACTIONALS, SUPERSAC, TONOLOVE, LITTLELOVE, MINISAC, and other www.lovesac.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Lovesac. Lovesac's trademarks and trade dress may not be used in connection with any product or service that is not Lovesac's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lovesac. All other trademarks not owned by Lovesac that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsered by Lovesac or its subsidiaries.

Is Lovesac accurate?

Lovesac and its affiliates attempt to be as accurate as possible. However, Lovesac does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free.

Can Lovesac cancel an order?

In the rare occurrence an item is listed with an incorrect price or description due to a typographical error or erroneous information received from our suppliers, Lovesac reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, regardless of whether you have received an order confirmation or your credit card has been charged. If your credit card has been charged for a purchase and the order is cancelled, Lovesac shall immediately issue a credit to the same card for the same amount of the charge.

Who hosts Lovesac credit cards?

A: Lovesac Credit Cards are hosted by Synchrony Bank. The easiest way to make payments, manage your account, and/or update your billing information is to visit the Synchrony Bank website here. Please contact us with additional questions.

How long does it take for a sac to sit in a duffel bag?

Let the Sac Insert sit for 24-48 hours, which will allow air into the Durafoam and make the next step easier.

What is the base of a sacra insert?

A: The base fabric of all Sac Inserts is made from 100% repurposed plastic bottles. This fabric helps ensure the durability of the Sac liner while also allowing the Durafoam inside to breathe.

What is a sactional couch?

A: Sactionals are The World’s Most Adaptable Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides. Arrange any number of Seats and Sides to create your desired setup. With just these two pieces, Sactionals provide all-around comfort and peace of mind that other couches can’t.

How to tie a quick ship cover?

Most Quick Ship and custom Covers have laces. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. Grab the other two laces (on the same side as the zipper), slip through the other two loops on the Sac Insert, and tie tightly.

How long does it take for a sac to reach full size?

It may take up to a week for your Sac to reach full size, but when it does, fluff the Sac insert for a few minutes and put the Sac Cover on. To keep your Sac looking its best over time, make a habit of fluffing it every time you use it.

What is a Sac insert?

A: Sac inserts are designed with double redundant zippers, adding an extra layer of durability and safety. The exterior zipper has a pull, but the interior zipper doesn’t—preventing kids and pets from getting into the Durafoam.

Collection and Use of Personal Information

We collect Personal Information when you choose to provide it to us. This includes times when you do the following:

Purchasing a Product

When you purchase a product on our website you have the option of logging into an account or checking out as a guest. Regardless of the method, you will provide us with Personal Information such as your name, email address, shipping address and payment information. This may also include sensitive information such as your credit card number.

Taking a Survey

We may occasionally contact you to participate in online surveys. If you decide to participate in a survey you may be asked to provide information that may also include your Personal Information. This may also include information about your shopping preferences, age, household income, date of birth, etc.

Tracking Technologies

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

Using Information About You

We use your Personal Information for order, marketing and analytical purposes, such as:

Information Sharing

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Information to third parties.

PayPal

If you choose to use a third party payment option (such as Paypal) to pay for any orders that you place, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

How much does a lovesac cost?

Lovesac. For a lovesac fit for a child, you can expect to pay around $450. To get a larger one, depending on how many people you want to fit on it, you may pay up to $1,700 for up to 4 people. However, they are often running sales on these, so this usually takes off $300 – $400 on average.

How long are soft inserts on a lovesac?

Soft inserts pieces for the lovesac are guaranteed for a lifetime. However, soft inserts for the Sactionals are only guaranteed for up to 3 years.

What is Lovesac made of?

Instead of beans, they’re actually made with Durafoam to help you sink comfortably into it every time. Their bean bags are even large enough to lay on and sleep on for up to 4 people at once.

How many sides does a sactional sofa have?

From a single seat to up to a 10 seat with 12 sides, you have the option to get as big and comfy as possible. Plus, you can continue building on to it if you decide you want a larger couch. The Sactional also features a storage in every seat.

Is there more than one Lovesac sofa?

Now, there’s actually more than one version of a Lovesac. Instead of a poofy bean-bag look, the Lovesac Sactional is a modular couch that’s been upgraded for maximum comfort. The coolest thing is that there are so many different versions of it.

Can a Lovesac seat compete with a couch?

With that said, there’s no seat that can compete with the Lovesac. If you aren’t exactly sure what that is, I’ve got you covered with my Lovesac reviews.

Does Lovesac have a warranty?

With that said, Lovesac does not offer warranties for pet damage, color fade, burn damage, mold, body fluids, or failure to wash properly. So, make sure you take good care of your Lovesac product to avoid any issues with the company.

How big is a Lovesac Supersac?

The Lovesac SuperSac is around 5’ wide and 3’10” high. It can be a great option for those who want something large and cozy without making it overpower the rest of the furniture and “eat” space in the room.

Where are comfy sacs made?

It’s also worth mentioning that Comfy Sac products are made in the US.

Is Home Reserve the same as Lovesac?

Home Reserve is also pretty popular, and the company’s approach is very similar to Lovesac. The idea is the same: removable covers and the ability to rearrange the layout of the furniture.

Does Hero Discount work?

The company has a Heroes Discount Program that offers a 30% discount to active or retired U.S. Service Members (or their registered dependents), active first responders, healthcare workers, and teachers.

Is Lovesac a real deal breaker?

In this part of our Lovesac review, let’s take a look at the prices of the Lovesac products. After all, the price tag can often be a real deal-breaker, especially for budget shoppers.

What to purchase to do deep seating

I’m probably going to get the Costco bundle 4/5 and then buy an extra deep side and maybe even a storage seat from lovesac. Will I need to get a deep back pillow & cover too? I wish their website was a bit more initiative on what to get. Nothing mentions the deep back pillows but I noticed they have them…

Selling new sactional side insert

I converted my costco sectional to deep configuration by buying an extra deep side so I have an unused new side insert that I'm selling. Its new but I don't have the box anymore. It has the parts (foot and clamp) and no cover. I'm in Austin, TX and selling the insert for $100.

StealthTech firmware available

My app says I am on an older version and I just set everything up so time to update! I am having some weird issue where my right speaker is being treated like the sub, I may just need to factory reset but maybe this update will help..

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9