What is Monos’s Return Policy?
- The person who purchased the luggage must be the one to contact Monos about the return
- Don’t scuff up the luggage, as it should show “no signs of use” and look the same as when it was delivered
- Keep the packaging, because Monos wants it back with the return
- Email aftercare@monos.com to begin the return process
Full Answer
What is the Monos Luggage Return Policy?
You must pay for the return shipping (Monos can print a shipping label for you) 6. Exchange requests must be made within 7 days of the order This Monos luggage review found out that the Metro Backpack and Duffel bags have a 30-day return window. For any other questions, this Monos luggage review recommends reaching out to the brand via:
How do I return or exchange my Monos order?
3. Keep the packaging, because Monos wants it back with the return 4. Email aftercare@monos.com to begin the return process 5. You must pay for the return shipping (Monos can print a shipping label for you) 6. Exchange requests must be made within 7 days of the order
How do I contact Monos customer care?
Feel free to reach out on live chat, or email us at aftercare@monos.com and one of our Customer Happiness Specialists will gladly assist you. Can I cancel my order?
Is monos worth the money?
Monos is absolutely worth it. The boutique luggage designer makes stunning and streamlined travel companions that turn what can be an annoying hassle into a chilled out adventure. Customers across social media love posting pictures of their bags because they look both sturdy and stylish. Are Monos good luggage?
How much does it cost to return a Monos luggage?
The returns process is fairly difficult and expensive. You have to send photos of your luggage and the return shipping cost that they charge you is $40. To be "more sustainable" they offer for you to keep the luggage for an additional 15% off.
Are mono returns free?
For bags, apparel, and accessories, you may initiate a return within 30 days of the delivery of your item. Items eligible for return must be in brand new, unused condition, with all original packaging intact. The shipping cost of your return will be deducted from your total refund.
Which is better Monos or away?
As far as quality, the general consensus is that Monos offers a bit better quality than an Away suitcase. Many agree that Monos offers a more sturdy, durable handle as well as wheels. Moreover, Monos offers a more well-designed inside.
Is Monos a Canadian company?
Monos is a Canadian travel and lifestyle brand offering timeless, premium goods for the mindful traveller.
Is Monos a good suitcase brand?
All Mono suitcase features a minimal and chic design and super functional features. Above all, the quality sets Monos luggage apart from the rest. Moreover, Monos positions itself as an ethical brand by outsourcing sustainable and high-quality materials to make its products last longer.
Where is Monos luggage from?
Monos is based in Vancouver, Canada, and is dedicated to creating well-designed, premium suitcases. The simple designs are meant to be timeless, and with high-quality parts and materials, the bags are designed to be around for a while.
Where are Monos bags made?
CanadaIdeally made in Canada, but designed and headquartered in Canada is also a very good option.
Where is the company Monos located?
Vancouver, British ColumbiaWhere is Monos 's headquarters? Monos is located in Vancouver, British Columbia, Canada .
How do I return mono luggage?
Returns and Exchanges Items eligible for return must be in brand new, unused condition, with all original packaging intact. Your order number can be found in your order confirmation email.
How long has Monos been in business?
Since launching in 2018, Monos has had success selling a limited range of fashionable suitcases online to customers in Canada and the U.S. The company is on track to hit $5 million in sales this year, though Tam believes Q4 sales could push that number even higher.
Which is better material for luggage?
The Best Hard Luggage Material The most popular hard material is polycarbonate, aluminum, ABS and polypropylene. The aluminum suitcases are at the top of the range (durability, price), followed by polycarbonate, polypropylene and ABS. Aluminum suitcases have been around for a while and are classic choice.
Is away luggage waterproof?
Yes, in addition to the luggage tag that comes with every bag, every Away suitcase has a leather hinge on the spine that reinforces and protects the bag. Is your luggage waterproof? Water-resistant, but not 100% waterproof!
Are Away backpacks waterproof?
Looks-aside, the materials Away opted for feel nice and durable. As we already mentioned, the nylon exterior is water-resistant. That water-resistance is great for drizzly days or if you accidentally set the backpack down on a wet surface.
Are Monos suitcases expandable?
The Monos case (pictured in light grey) clip flap is sewn at the center vs the Away case expanding in and out. Neither are removable. The Away case has a small bag inside the interior pocket you can use for laundry or shoes. The Away case is expandable, giving you more interior space if you need it.
Non-returnable Products
This Return and Exchange Policy does not apply to the following products which are non-returnable:
Abuse of Return and Exchange Policy
We've created this Return and Exchange Policy to make sure our customers receive the product of their choice.
Amendment
We may, in our sole and absolute discretion, amend the terms of this Return and Exchange Policy at any time and without notice to you.
What is a Monos luggage cover?
The tight-fitting Monos Luggage Covers are much loved by customers. Garnering great feedback on social media, the environmentally-friendly PEVA material protects your suitcases from nearly any form of damage during transit.
What is a monos bag?
About Monos Luggage. Monos is a major luxury brand that sells elite travel luggage. It offers a limited catalog of carry-ons and check-in luggage, as well as a duffel bag, backpack, and a couple of additional accessories. Amassing over 260K Instagram followers, it has been featured by The Hollywood Reporter and Business Insider.
What is the egg speckle pattern on a Kiyo UVC bottle?
Currently on pre-order, the Kiyo UVC Bottle has an egg speckle pattern that stands out as a modern art piece, but in a non-intrusive way. The design is overall minimalist and refined, offered in castle rock, graphite, blue hour, salt spring, and more.
How long does a clean pod last?
It works immediately upon activation and the batteries last for around 3 hours of use.
What is a metro duffel?
The Metro Duffel gives you additional space and convenience without sacrificing mobility or style. Unlike most duffle bags, this model synchronizes with other Mono luggage by slipping into place on top.
Where is Monos checked in luggage made?
Like the name suggests, Monos’ Check-In Medium is a mid-sized luggage encased in beautiful vegan leather and perfectly stable parts made in Germany and Japan. The design turns it all into a reliable travel companion with lockable exterior zippers and a soft interior with pockets for everything you need.
Does the Metro backpack work with Monos luggage?
The Metro Backpack pairs well with Monos luggage via its trolley sleeve, which allows it to fit perfectly on top without sliding around or running risk of falling, while also remaining easily accessible.
They make a lot of promises but do they deliver & which I my personal favorite
Away luggage or Monos luggage? My husband and I needed new cases but were torn between these 2 brands. We read their websites and all of the reviews but they both sounded pretty much identical. I’m pretty particular about my luggage as the last thing you want is to arrive at your destination to find your case in pieces and taped together.
Away luggage or Monos? Which is better?
Most blogs tell you and compare the stats and features of the Away luggage and Monos cases. What the websites and Monos and Away luggage reviews don’t tell you is how they feel, what they’re like to walk with and the key differentiators that aren’t size or related.
Inside the Away luggage and Monos medium checked cases
Both the Away medium suitcase and Monos medium case are pretty similar on the inside. The 3 main differences are that:
Away luggage and Monos medium suitcases side by side comparison
Pretty much identical. The Away case just has the groves the entire length but both are exactly the same width and both have 360 spinner wheels.
Away luggage vs Monos medium hardshell case height comparison
The Monos medium case is 0.5″ taller. It also has the lock combination on the side vs the Away luggage lock being on the top. I found the top handle on the Monos case easier to get my hand under to be able to pick it up. But to be fair, how often am I going to be picking it up versus pulling it except to put it in the car.
Away luggage vs Monos Medium hardshell cases depth comparison
The Away case not expanded is 0.5″ deeper but there’s really not much in it.
Shop the cases
I wasn’t able to link Away luggage here but you can use this Away luggage promo code link to get $20 off any Away suitcase or bag.
